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Inbound Outbound Queue Associate Jobs in Rhinelander, WI

Participate in hands-on training across all warehouse teams including inbound, outbound and supporting departments. * Develop Warehouse Management skills to uphold exceptional levels of accuracy ...

Inbound Outbound Queue Associate information

See Rhinelander, WI salary details

$8

$16

$26

How much do inbound outbound queue associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for inbound outbound queue associate in Rhinelander, WI is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Inbound Outbound Queue Associate jobs in Rhinelander, WI look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Rhinelander, WI are:

What cities near Rhinelander, WI are hiring for Inbound Outbound Queue Associate jobs?

Cities near Rhinelander, WI with the most Inbound Outbound Queue Associate job openings:

Infographic showing various Inbound Outbound Queue Associate job openings in Rhinelander, WI as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

Warehouse Management Trainee

Wilson, WI


Uline, Inc.
Paper Product Wholesalers • 5 - 10K employees

8.2

Company rating: 8.2 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

91st of 426 rated retail wholesalers

Good employer

Paid breaks

Good training


$28 - $34/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Warehouse Management Trainee

Pay from $28 to $34 per hour

Minnesota Branch
3325 Heiser St. Hudson, WI 54016

Are you an emerging warehousing leader and champion for collaboration, training and teamwork? Then you belong at Uline! As a Uline Warehouse Management Trainee, you'll learn the ins and outs of warehouse operations and leadership through hands-on experience. It's an exciting time to join our growing company - with new opportunities and job stability you can count on!

Available Shifts:

  • Monday - Friday, 10:30 AM to 7 PM

  • Sunday - Thursday, 8:30 PM to 5 AM

Position Responsibilities

  • Master all aspects of warehouse operations management through an 18-month rotational program providing on-the-job learning.

  • Participate in hands-on training across all warehouse teams including inbound, outbound and supporting departments.

  • Develop Warehouse Management skills to uphold exceptional levels of accuracy, safety and performance in a high-performing warehouse environment.

  • Complete forklift and warehouse equipment certifications throughout warehouse job rotations.

Minimum Requirements

  • Bachelor's degree.

  • Ability to learn quickly in a fast-paced warehouse management environment.

  • Enthusiastic, self-motivated team player with the ability to multitask.

  • Excellent problem-solving and critical-thinking skills with strong attention to detail.

  • Willing to relocate (with support) to another Uline Warehouse location as needed.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled

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Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

Social media


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom