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Inbound Outbound Queue Associate Jobs in Philadelphia, PA

Tjx

ARRC-Recycling Center Coordinator

Fairless Hills, PA · On-site

$15.95 - $20.35/hr

Efficiently maintains asset inventory to include, but not limited to all inbound & outbound areas ... Supports associate engagement within the building to achieve daily results & objectives * Other ...

Burlington Stores

Mail Center Associate I

Burlington, NJ · On-site

$15.75 - $18.50/hr

Utilize scanning system to ensure all inbound mail and packages are recorded, sorted and delivered ... Operate outbound shipping system to send out packages within 24 hours of mail center receipt

Sclogistics

Forklift Operator - 2nd Shift

Florence, NJ

$21/hr

... our associates opportunities to enhance their skills, build meaningful careers and end each day ... Check product on inbound / outbound to ensure that items and quantities are correct and that there ...

Sclogistics

Forklift Operator - 1st Shift

Florence, NJ · On-site

$21/hr

... our associates opportunities to enhance their skills, build meaningful careers and end each day ... Check product on inbound / outbound to ensure that items and quantities are correct and that there ...

Paris

Customer Success Specialist

Mount Holly, NJ · On-site

... not high-volume inbound/outbound calls. What You'll Be Doing: * Serve as the primary point of ... Associate degree with relevant work experience may also be considered * 2+ years of experience in ...

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Inbound Outbound Queue Associate information

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How much do inbound outbound queue associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for inbound outbound queue associate in Philadelphia, PA is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Philadelphia, PA? For Inbound Outbound Queue Associate jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Philadelphia, PA look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Inbound Outbound Queue Associate jobs? Cities near Philadelphia, PA with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Philadelphia, PA as of August 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,971 per year, or $17.3 per hour.

ARRC-Recycling Center Coordinator

Tjx

Fairless Hills, PA • On-site

$15.95 - $20.35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

The Opportunity: Grow Your Career

Executes the timely processing of inventory, assets and recyclable, utilizing the concepts, methods, procedures, and equipment according to Company policy. Maintains processing and storage areas, equipment and supplies. Assists and trains all Associates assigned to the ARRC. Develops relationships with the Associates and temp staff on floor to ensure smooth and timely movement of inventory, assets & recyclables through the building. Communicates all discovered operational issues to ARRC Management.

Responsibilities

  • Provide quality customer service to all partners, including stores, 3PL, LP, Transportation, etc.
  • Efficiently maintains asset inventory to include, but not limited to all inbound & outbound areas
  • Executes proper tracking of company assets and commodities
  • Supports and follows all ARRC processes and initiatives
  • Maintains the facility cleanliness and organizational efficiency
  • Complies with and supports all Safety and Loss Prevention programs and policies
  • Supports associate engagement within the building to achieve daily results & objectives
  • Other duties as assigned

Who We're Looking For: You.

  • High school diploma/GED preferred
  • Skilled at software platforms, i.e. Excel, Word, etc.
  • Cross functional training and ability perform operations of ARRC equipment, i.e., Balers, Fork Trucks, etc.
  • Must be able to lift (50 lbs.), count, select, sort, pack and/or handle commodities and fixtures
  • Support Supervisor in onboarding new hires
  • Strong organizational and communication skills (verbal & written)
  • Basic math skills required
  • Must have open availability including the ability to work mornings, nights and weekends as needed

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

1 Geoffrey Road

Location:

USA TJ Maxx Recycling Center 4121 Fairless Hills PAThis position has a starting pay range of $15.95 to $20.35 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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