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Inbound Outbound Queue Associate Jobs in Nevada (NOW HIRING)

Marissa Letendre

VMI Sales Representative

Elko, NV · On-site

Qualifications MUST-HAVES A High School Diploma or the equivalent An Associate's or Bachelor's degree preferred Min 2 years inbound/outbound telephone sales/outside sales/customer service OR ...

Boxzooka

Warehouse Supervisor

Henderson, NV

Associates degree or 2+ years in a supervisory/team lead role in warehousing or distribution ✅ ... Take full ownership of a warehouse department (inbound, outbound, or inventory control). * Drive ...

Chewy

Operations Manager

Reno, NV

$83K - $132K/yr

Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts * Be a guide in providing a healthy and safe work environment for associates ...

Chewy

Operations Manager

Reno, NV · On-site

$83K - $132K/yr

Lead inbound/outbound activities for the FC, including receiving, picking, packing, and shipping, across two shifts * Be a guide in providing a healthy and safe work environment for associates ...

DHL

Traffic Clerk

Las Vegas, NV · On-site

$21.75/hr

Responsibility coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to ... Maintain legible and accurate records and logs as required. * Assist in training new associates ...

DPDHL

Traffic Clerk

Las Vegas, NV

$21.75/hr

Responsibility coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to ... Maintain legible and accurate records and logs as required. * Assist in training new associates ...

New

Wesco

Supervisor - Operations (LTL Outbound)

Reno, NV · On-site

You will train, coach and council associates, and can have at least 2 or more direct reports. You ... Coordinate employee work assignments to achieve inbound and outbound service requirements * Direct ...

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Inbound Outbound Queue Associate information

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Nevada? For Inbound Outbound Queue Associate jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Nevada look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Nevada are:
What cities in Nevada are hiring for Inbound Outbound Queue Associate jobs? Cities in Nevada with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Nevada as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution.

VMI Sales Representative

Marissa Letendre

Elko, NV • On-site

Full-time

Re-posted 6 days ago

Job description

Company Description
CULTURE AND PERKS
We are a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services.
We help our customers drive greater productivity, profitablility and growth with over 1 million product offerings, our inventory management and other supply chain solutions, and deep expertise from more than 70 years of working across industries.
OUR GOAL
As a $2.8 billion company with more than 6,500 experienced associates and more than 3,000 suppliers, we work with customers big and small. Our goal is to drive results for their businesses - from keeping operations running efficiently today to continuously rethinking, retooling and optimizing for a more productive tomorrow.
Job Description
Accountable for driving sales results within Customer Managed Inventory (CMI), Vendor Managed Inventory (VMI), and Competitive Advantage Program (CAP) customers.
Implements vendor managed inventory programs at customer locations to enhance revenue generation.
Inspects customer site and assists in determining optimum crib storage layout. Recommends any changes in layout to customer and/or Outside Sales associate as appropriate.
Supports CAP customer opportunities to deliver MW growth, achievement of cost savings goals and supports ToolBoss.
Leverages our Value Basket Offering to customer base to include CAP, CMI, VMI and web based solutions.
Ensures growth of sales, identifies and develops new prospects, and grows business to contribute to the achievement of corporate sales goals. Maintains relationship with key Metalworking vendors within customer base.
Assists in identification and cross-referencing of product for VMI program.
Creates crossover spreadsheets and requests or prints bar-code labels at a Branch Location for VMI implementations using the most current process.
Maintains and updates all VMI equipment in branch such as scanners, label makers, etc.
Travels to VMI customer locations to scan managed items for receipt by the AS/400 system. Manages min-max product quantity at customer location.
Identifies unprofitable VMI that may not fit with current business model.
Evaluates and recommends to BSM potential profitability of VMI.
Supplies reporting supporting VMI and other solutions as directed by the needs of the branch.
Understands and uses 1-button upload, appropriate QIA Identification and matrix utilization, VXRF, AKAU, EVMI and VMI & CMI set up.
Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention.
Guides less experienced branch associates to resolve customer issues, increase product knowledge, and promote the company's culture.
Manages to ensure excellent customer relations by responding, under manager's guidance, to customer needs consistent with our standards, Culture, and business practices.
Identifies additional sales opportunities and reports information to the assigned Account Executive.
Supports all vending solutions in the field.
Fosters the company culture in the branch and throughout the company to ensure unity of purpose and fulfillment of our mission.
Participates in special projects and performs additional duties as required.
Qualifications
MUST-HAVES
A High School Diploma or the equivalent
An Associate's or Bachelor's degree preferred
Min 2 years inbound/outbound telephone sales/outside sales/customer service
OR applicable military experience
Computer literacy & proficiency in word-processing and spreadsheet software
NICE-TO-HAVES
Relevant Military experience is a plus
Excellent oral and written communications skills
Broad knowledge of procurement processes & knowledge of sales theory/skills
Additional Information
All your information will be kept confidential according to EEO guidelines.

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