Schedule Monday- Thursday- 5:30am start Essential Functions: • Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety ...
Schedule Monday- Thursday- 5:30am start Essential Functions: • Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety ...
Essential Functions: • Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions • Identifies and resolves ...
Essential Functions: • Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions • Identifies and resolves ...
SALES ASSOCIATE
Orange Park, FL · On-site
$16 - $16.50/hr
Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...
Quick apply
SALES ASSOCIATE
Orange Park, FL · On-site
$16 - $16.50/hr
Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...
Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner ... You will engage in inbound and outbound conversations, provide guidance on retirement and/or ...
Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner ... You will engage in inbound and outbound conversations, provide guidance on retirement and/or ...
Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner ... You will engage in inbound and outbound conversations, provide guidance on retirement and/or ...
Planning and Advice Associate As a Planning and Advice Associate, you serve as a trusted partner ... You will engage in inbound and outbound conversations, provide guidance on retirement and/or ...
Warehouse Associate, Audio Visual - Davie, FL The Warehouse Technician (WO) is responsible for ... Inbound/Outbound Order Processing * Logistics and Transportation: * Safety: * Warehouse ...
Warehouse Associate, Audio Visual - Davie, FL The Warehouse Technician (WO) is responsible for ... Inbound/Outbound Order Processing * Logistics and Transportation: * Safety: * Warehouse ...
Warehouse Associate - (Nights) Gibsonton
Gibsonton, FL · On-site
$18/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products in the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but not limited ...
Warehouse Associate - (Nights) Gibsonton
Gibsonton, FL · On-site
$18/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products in the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but not limited ...
Warehouse Associate (Days) Gibsonton
Gibsonton, FL · On-site
$18/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Warehouse Associate (Days) Gibsonton
Gibsonton, FL · On-site
$18/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
We are looking for an experienced Warehouse Associate who shares our passion for organization ... Handle inbound/outbound shipments, track deliveries, and manage RMA (Return Merchandise ...
Quick apply
We are looking for an experienced Warehouse Associate who shares our passion for organization ... Handle inbound/outbound shipments, track deliveries, and manage RMA (Return Merchandise ...
Warehouse Associates - Forklift (Days)
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Warehouse Associates - Forklift (Days)
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Experienced Warehouse Associates - Day Shift
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Experienced Warehouse Associates - Day Shift
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Bi-Lingual Legal Collections Customer Service Representative
Jacksonville, FL · On-site
$18 - $23/hr
Debski & Associates, P.A. is looking for Spanish/English Bi-lingual candidates to join our legal ... The primary responsibility of this position is the ability to handle inbound/outbound calls with ...
Quick apply
Bi-Lingual Legal Collections Customer Service Representative
Jacksonville, FL · On-site
$18 - $23/hr
Debski & Associates, P.A. is looking for Spanish/English Bi-lingual candidates to join our legal ... The primary responsibility of this position is the ability to handle inbound/outbound calls with ...
Experienced Warehouse Associates - Night Shift
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Experienced Warehouse Associates - Night Shift
Tampa, FL · On-site
$18 - $20/hr
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products. Responsibilities may include, but are not ...
Bi-Lingual Legal Collections Customer Service Representative
Jacksonville, FL · On-site
$18 - $23/hr
Debski & Associates, P.A. is looking for Spanish/English Bi-lingual candidates to join our legal ... The primary responsibility of this position is the ability to handle inbound/outbound calls with ...
Quick apply
Bi-Lingual Legal Collections Customer Service Representative
Jacksonville, FL · On-site
$18 - $23/hr
Debski & Associates, P.A. is looking for Spanish/English Bi-lingual candidates to join our legal ... The primary responsibility of this position is the ability to handle inbound/outbound calls with ...
Be Seen First
Customer Service & Order Fulfillment Associate
Orlando, FL · On-site
$15/hr
Handle inbound/outbound phone orders and process online orders * Manage orders, including processing refunds and exchanges * Communicate effectively across multiple channels: in person, phone, email ...
Quick apply
Be Seen First
Customer Service & Order Fulfillment Associate
Orlando, FL · On-site
$15/hr
Handle inbound/outbound phone orders and process online orders * Manage orders, including processing refunds and exchanges * Communicate effectively across multiple channels: in person, phone, email ...
Full-Time Warehouse Associate (Outbound)
$19.50 - $24.50/hr
A thorough and comprehensive training and safety program provide the skills our associates need to ... Receives (Inbound) or selects (outbound) stock efficiently to effectively fulfill orders received ...
Full-Time Warehouse Associate (Outbound)
$19.50 - $24.50/hr
A thorough and comprehensive training and safety program provide the skills our associates need to ... Receives (Inbound) or selects (outbound) stock efficiently to effectively fulfill orders received ...
Warehouse Associate
$15 - $17.75/hr
A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...
Warehouse Associate
$15 - $17.75/hr
A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...
Warehouse Associate
$14.75 - $17.75/hr
A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...
Warehouse Associate
$14.75 - $17.75/hr
A warehouse Picker/ Receiver is both a receiver and a picker tasked with loading and unloading of inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ...
Enterprise Services Associate - Full Time Hourly
Hollywood, FL · On-site
$15 - $18/hr
We are looking for a Enterprise Services Associate to join our growing team. It will be the primary ... Updates inbound/outbound tracking details daily. * Loading, unloading, and picking, as required.
Enterprise Services Associate - Full Time Hourly
Hollywood, FL · On-site
$15 - $18/hr
We are looking for a Enterprise Services Associate to join our growing team. It will be the primary ... Updates inbound/outbound tracking details daily. * Loading, unloading, and picking, as required.
Warehouse Coordinator
$20 - $28.83/hr
BASIC PURPOSE The Coordinator, Warehouse will perform activities that support inbound, outbound ... associate over-time. * Other duties as assigned by manager. Inbound: * Schedule receiving ...
Warehouse Coordinator
$20 - $28.83/hr
BASIC PURPOSE The Coordinator, Warehouse will perform activities that support inbound, outbound ... associate over-time. * Other duties as assigned by manager. Inbound: * Schedule receiving ...
Inbound Outbound Queue Associate information
What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?
| Aspect | Inbound Outbound Queue Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Manage incoming and outgoing calls, handle order processing, and resolve queue-related issues | Assist customers with inquiries, complaints, and product information |
| Work Environment | Call centers, warehouses, or distribution centers | Call centers, retail, or office settings |
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.
What are the key skills and qualifications needed to thrive as an Inbound Outbound Queue Associate, and why are they important?
How does an Inbound Outbound Queue Associate typically collaborate with other departments to resolve customer issues?
What are Inbound Outbound Queue Associates?

Lowe's rating
6.8
Lowe's
Based on 5,057 frontline employees who took The Breakroom Quiz
6.2
National retailers average
Based on 93,399 frontline employees who took The Breakroom Quiz
The best things about working at Lowe's
Featured by Lowe's, based on 5057 Breakroom Quiz responses from their frontline employees
89%
say they get paid time off
81%
say their health insurance is affordable
75%
Part-time workers get health insurance
Featured by Lowe's, based on 5057 Breakroom Quiz responses from their frontline employees
Job description
Schedule
Monday- Thursday- 5:30am start
Essential Functions:
•Ensures all associates comprehend and execute safe work practices by performing regular safety observations and having regular safety discussions
•Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution
•Addresses safety issues or trends escalated from associates
•Determines the daily workload (production volume) for department as established by the facility
•Monitors the flow of inventory in the facility frequently throughout the day
•Expedites receiving, picking and shipping of priority product to internal and external customers
•Research and resolve pick and ship reported errors and initiate efforts to prevent reoccurrence by addressing the root cause
•Train associates on equipment, documenting proficiency and directing resolution to equipment issues
•Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents completing accident reports for associate injuries
•Identifies and assists in implementing process improvements or new processes launched from SSC
•Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
•Monitors staffing needs for department/shift and adjusts work to be accomplished on the shift according to available resources and skillsets
•Conducts shift briefing and prepares shift turnover documentation
•Communicates effectively with associates regarding business objectives or current issues
•Monitors individual and team productivity and drive continuous productivity improvement through process enhancements and one on one coaching
•Approves off standard hours for associates ensuring accurate accounting of performance for work team
•Sets goals and communicates clear expectations for associates providing timely and constructive feedback
•Provides associates with meaningful developmental opportunities and prepares them for upward promotion as applicable
•Works with associates to build a work environment of engagement and inclusion
•Participates in the process of hiring talented individuals for the team, submitting, requisitions, interviewing, and assisting HR in the hiring process
•Train new hires and existing employees on processes and procedures as applicable
•Discusses and resolves conflicts between associates
•Sponsors and leads associates through change
•Responds to incidents or injuries and ensures first aid response takes place as needed
•Collaborates with the other operational shifts to ensure consistent processes and expectations
Minimum Requirements:
•Bachelor’s degree - Supply Chain Management, Transportation, Industrial Engineering, Business, or related field OR 4 years of experience in distribution center/warehouse operations or related area
•Basic math and reading comprehension skills
•Basic computer skills, including working knowledge of Microsoft Office
•Proven record of complying with safety requirements
•Experience building a culture of safety among subordinates and peers
Preferences:
•Leadership experience with direct report responsibility
•Experience mentoring and coaching others
•Experience monitoring the work of others to ensure quality
•Experience managing resources, time, and budgets
•Experience working with and communicating to leadership all levels of the organization
•Previous leadership roles in other Lowe’s supply chain facilities, or leadership roles in Corporate-led initiatives
•Experience with software applications such as Microsoft Office and/or a Warehouse Management System
•Bi-lingual skills, if applicable to the facility
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Working at Lowe's
Perks for frontline workers
From Lowe's, via Breakroom
Bonus opportunities
Tuition-free education assistance
Flexible scheduling options
401(K) with up to 4.25% company match
Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave
Paid time off
Access to comprehensive healthcare options
Employee stock purchase plan
What to expect from working at Lowe's
From Lowe's
About Lowe's, in their own words
From Lowe's
Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.
Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.
Company values
From Lowe's
Our Core Behaviors:
- Focus on Customers
- Deliver Results
- Take Action
- Show Courage
- Continue Learning
Our Values:
- Service Minded
- Collaborative
- Inclusive
- Respectful
- Driven to Win
About Lowe's
Sourced by ZipRecruiter
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Mooresville, NC, US
Year founded
1946