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Inbound Outbound Queue Associate Jobs in Jacksonville, FL

BB BHF STORES LLC

SALES ASSOCIATE

Orange Park, FL

$16 - $16.50/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Inbound/Outbound sales calls Maintain professional appearance Maintains showroom appearance ...

UMI Stone

Warehouse Associate

Jacksonville, FL · On-site

$14.75 - $17.50/hr

... inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ... associate experience that celebrates growth, development, and purpose. Physical Demands: The ...

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HD Supply Facilities Maintenance

Be Seen First

Territory Sales Representative

Jacksonville, FL · On-site

$20/hr

Comfortable in a Inbound / Outbound Phone Call environment * Independent and Accountable Self ... Equally as important is empowering our associates to grow professionally while providing ...

UMI Stone/Opustone

Warehouse Associate

Jacksonville, FL · On-site

$14.50 - $17.25/hr

... inbound/outbound trucks in a timely manner. * Organizing and putting away material in designated ... associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The ...

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All JobsInbound Outbound Queue Associate JobsInbound Outbound Queue Associate Jobs in Jacksonville, FL

Inbound Outbound Queue Associate information

See Jacksonville, FL salary details

$8

$15

$25

How much do inbound outbound queue associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for inbound outbound queue associate in Jacksonville, FL is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.
What are popular job titles related to Inbound Outbound Queue Associate jobs in Jacksonville, FL? For Inbound Outbound Queue Associate jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Inbound Outbound Queue Associate jobs in Jacksonville, FL look for? The top searched job categories for Inbound Outbound Queue Associate jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Inbound Outbound Queue Associate jobs? Cities near Jacksonville, FL with the most Inbound Outbound Queue Associate job openings:
Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Jacksonville, FL as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,029 per year, or $15.9 per hour.

SALES ASSOCIATE

BB BHF STORES LLC

Orange Park, FL

$16 - $16.50/hr

Other

Re-posted 13 days ago

Job description

Position Description: Position Summary
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing the customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Principal Responsibilities
Acquire and Maintain Customers
Clerical functions, including but not limited to office management and file maintenance
Create price tags
Customer payments and data entry in VersiRent computer program
Greets customers and facilitates in-store sales
Inbound/Outbound sales calls
Maintain professional appearance
Maintains showroom appearance
Resolves customer service concerns as they arise
Responsible for answering phones
All other duties deemed necessary for effective store managementEssential Requirements
Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person.
Build and maintain files to company standards and policy
Intermediate math skills
Excellent phone skills
Must be able to explain product features and benefits
Must be able to explain terms of rental/lease agreement to customer.
Must be able to read, write and communicate effectively in person and over telephone
Must be organized
Must be able to work overtime
General Physical Requirements
Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
Stooping, bending, pulling, climbing, reaching and grabbing as required $16.00 - $16.50 Hourly