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Inbound Outbound Queue Associate Jobs in Jacksonville, FL

CATALIS

Customer Service Representative

Jacksonville, FL · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity As an inbound Customer Service Representative, you are responsible for taking ... Required at times to initiate outbound calls to process work. * Interact directly with the patients ...

CATALIS

Customer Service Representative

Jacksonville, FL · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Opportunity As an inbound Customer Service Representative, you are responsible for taking ... Required at times to initiate outbound calls to process work. * Interact directly with the patients ...

Volkswagen AG

Warehouseperson

Jacksonville, FL · On-site

$14.75 - $17.50/hr

... other associates and new hires when necessary. 5%: Understand, test and have an operational ... Performance Metrics include but not limited to: 15% 5%: Completes inbound and outbound orders ...

Carvana

Logistics Lead

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Support team members (Logistics Associates and/or Vehicle Transporters) with daily functions ... Responsible for all Third Party (3P) transactions: inbound/outbound trips, inspection of ...

Carvana

Logistics Lead

Jacksonville, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Support team members (Logistics Associates and/or Vehicle Transporters) with daily functions ... Responsible for all Third Party (3P) transactions: inbound/outbound trips, inspection of ...

Carvana

Logistics Lead

Jacksonville, FL

Support team members (Logistics Associates and/or Vehicle Transporters) with daily functions ... Responsible for all Third Party (3P) transactions: inbound/outbound trips, inspection of ...

Carvana

Logistics Lead

Jacksonville, FL

  • Medical

  • Dental

  • Vision

  • Retirement

Support team members (Logistics Associates and/or Vehicle Transporters) with daily functions ... Responsible for all Third Party (3P) transactions: inbound/outbound trips, inspection of ...

Simos

General Warehouse

Jacksonville, FL · On-site

$15 - $16/hr

Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances ... Associate Requirements * Background Check * Able to Lift 75 pounds * Drug Test * Stand for Shift ...

SIMOS

General Warehouse

Jacksonville, FL · On-site

$15 - $16/hr

Ensure inbound and outbound shipments are accurate and free of damage. Report quality variances ... Associate Requirements * Background Check * Able to Lift 75 pounds * Drug Test * Stand for Shift ...

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Inbound Outbound Queue Associate information

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How much do inbound outbound queue associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for inbound outbound queue associate in Jacksonville, FL is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.84 per hour, depending on experience, location, and employer.

What is the difference between Inbound Outbound Queue Associate vs Customer Service Representative?

AspectInbound Outbound Queue AssociateCustomer Service Representative
Primary RoleManage incoming and outgoing calls, handle order processing, and resolve queue-related issuesAssist customers with inquiries, complaints, and product information
Work EnvironmentCall centers, warehouses, or distribution centersCall centers, retail, or office settings
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills

While both roles involve communication and customer interaction, Inbound Outbound Queue Associates focus on managing call queues and order processing, often in logistics or warehouse settings. Customer Service Representatives handle broader customer inquiries and support across various industries. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an inbound outbound queue associate?

To thrive as an Inbound Outbound Queue Associate, you need strong communication skills, attention to detail, and experience in customer service or call center environments, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call routing software, and telephony platforms is typically required. Active listening, problem-solving abilities, and a calm, professional demeanor are critical soft skills in this role. These skills ensure efficient handling of customer inquiries, effective resolution of issues, and a positive customer experience, all of which are crucial for organizational success.

How does an inbound outbound queue associate typically collaborate with other departments to resolve customer issues?

As an Inbound Outbound Queue Associate, you will frequently coordinate with teams such as customer service, technical support, and sales to address customer inquiries and resolve issues efficiently. This collaboration often happens through shared ticketing systems, regular team meetings, and direct communication channels to ensure information is relayed accurately and promptly. Working effectively across departments not only helps in delivering a seamless customer experience but also enhances your problem-solving and communication skills, which are valuable for career growth within the organization.

What is an inbound outbound queue associate?

Inbound Outbound Queue Associates are professionals who manage and process customer communications, orders, or requests that come into (inbound) and go out from (outbound) a business. They typically work in call centers, logistics companies, or customer service departments, handling tasks such as answering calls, responding to emails, routing inquiries, and ensuring timely resolution of issues. Their role is essential for maintaining smooth communication flows between customers and the organization, improving customer satisfaction, and supporting operational efficiency.

What does an inbound outbound queue associate do?

An inbound outbound queue associate manages and organizes customer calls, emails, or messages in a company's communication system. They prioritize and route inquiries to ensure timely responses, often using call center software or ticketing systems. The role requires strong organizational skills and attention to detail to maintain efficient communication flow.

What are popular job titles related to Inbound Outbound Queue Associate jobs in Jacksonville, FL?

For Inbound Outbound Queue Associate jobs in Jacksonville, FL, the most frequently searched job titles are:

What job categories do people searching Inbound Outbound Queue Associate jobs in Jacksonville, FL look for?

The top searched job categories for Inbound Outbound Queue Associate jobs in Jacksonville, FL are:

What cities near Jacksonville, FL are hiring for Inbound Outbound Queue Associate jobs?

Cities near Jacksonville, FL with the most Inbound Outbound Queue Associate job openings:

Inbound Outbound Queue Associate jobs near you
Infographic showing various Inbound Outbound Queue Associate job openings in Jacksonville, FL as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,029 per year, or $15.9 per hour.

Warehouse Associate (Part-time, Flex)

Cardinal Health

Jacksonville, FL

$18.10/hr

Full-time, Part-time

PTO

Re-posted 2 hours ago

Cardinal Health rating

7.8

Company rating: 7.8 out of 10

Based on 338 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

Shift: Monday - Friday ; 10:00am – 7:00pm. Employee may choose to pick up shifts totaling up to 29 hours/week. Shifts may be selected Monday – Friday 10:00am – 7:00pm am utilizing the Shyft app (4 hour shifts).

  • Training hours will be conducted  during your 1st week.

What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Job Summary
The Assoc II, Warehouse Ops assists in Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job receives products in the Inbound section. As far as the outbound section, this job ships products.
Responsibilities

  • Unloads trucks in the Inbound section by using a pallet jack or equivalent devices to put pallets out of the trucks.
  • Uses Manhattan Warehouse Management System to check in products. If working with specialty products, must follow regulations to store refrigerated products.
  • Stores products in warehouse locations using order picker or other devices.
  • Picks products from warehouse locations and loads into outbound trucks.


Qualifications

  • 1-2 years of experience, preferred
  • High School diploma, GED or equivalent, or equivalent work experience, preferred
  • Ability to bend, reach, stoop, lift and stand for entire shift
  • Ability to lift up to 50 pounds
  • Comfort working with heights 20-30 ft regularly
  • PIT experience is preferred.

What is expected of you and others at this level

  • Applies acquired knowledge and skills to complete standard tasks
  • Readily learns and applies new information and methods to work in assigned area
  • Maintains appropriate licenses, training and certifications
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Adheres to all quality guidelines
  • Works under moderate degree of supervision
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor

Pay rate: $18.10 per hour

Bonus eligible: No

Benefits: Paid time off in compliance with applicable laws.

Application window anticipated to close: 9/1/2026 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

What Cardinal Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cardinal Health

Sourced by ZipRecruiter

Cardinal Health Innovative Delivery Solutions With over 45 years of experience in helping hundreds of hospital and outpatient pharmacies, we provide access to best practice strategies and tactics to control costs, improve workflow and enhance safety. Cardinal Health Innovative Delivery Solutions is one of the largest employers of acute-care pharmacist in the United States. Cardinal Health is the employer of choice for pharmacists because we offer a variety of career opportunities in pharmacy leadership, clinical specialties, remote order entry, business management, medication therapy management and more.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1971

Social media

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