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Inbound Outbound Call Centre Jobs (NOW HIRING)

AYS

Inbound/Outbound Call Rep

Chicago, IL · On-site

$16 - $20.50/hr

Inbound/Outbound Call Representative Company Overview: AYS Inc is a leading marketing and sales ... center environment - Excellent communication and interpersonal skills - Strong sales and ...

Sloane Automotive

CALL CENTER

Glenside, PA · On-site

$15.25 - $19.50/hr

You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling! Our central scheduling office is located within our Sloane Toyota of ...

Sloane Automotive Group

CALL CENTER

Abington, PA · On-site

$15 - $19.25/hr

You will be working in an Inbound/Outbound call center that schedules appointments for our Service Department. No cold calling! Our central scheduling office is located within our Sloane Toyota of ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814; Illinois Remote - Charleston, IL 61920; Michigan Remote - Stevensville, MI 49127 Overview Salary Range $60 ...

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How much do inbound outbound call centre jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for inbound outbound call centre in the United States is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What does an inbound outbound call centre do?

An inbound outbound call centre is a facility where agents handle incoming and outgoing calls. Inbound calls typically involve customer service, support, or inquiries, while outbound calls focus on sales, surveys, or follow-ups. Employees often use CRM software and require good communication skills to perform their duties effectively.

What is the inbound and outbound role in a call center?

In an inbound call center role, agents handle incoming calls from customers seeking support, information, or assistance. Outbound call center roles involve agents making calls to customers for sales, surveys, or follow-ups. Both roles require good communication skills and familiarity with call center software.

What cities are hiring for Inbound Outbound Call Centre jobs?

Cities with the most Inbound Outbound Call Centre job openings:

What are popular job titles related to Inbound Outbound Call Centre jobs?

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Infographic showing various Inbound Outbound Call Centre job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Inbound/Outbound Call Rep

Chicago, IL • On-site

AYS
11 - 50 employees
Learn more about AYSexternal

$16 - $20.50/hr

Other

Re-posted 11 days ago

Job description

About the job Inbound/Outbound Call Rep
REMOTE
Position: Inbound/Outbound Call Representative
Company Overview:
AYS Inc is a leading marketing and sales company based in Chicago, Illinois. We specialize in providing exceptional customer service and generating sales for our clients through inbound and outbound calls. Our team is dedicated to delivering top-notch services and creating a positive impact on our clients' businesses.
Job Overview:
As an Inbound/Outbound Call Representative, you will be responsible for handling a high volume of inbound and outbound calls from customers. Your main goal will be to provide excellent customer service and generate sales for our clients. This is a full-time, on-site position at our office in Chicago, Illinois.
Key Responsibilities:
- Answer and make a high volume of inbound and outbound calls in a timely and professional manner
- Provide exceptional customer service by addressing customer inquiries, concerns, and complaints
- Identify and assess customers' needs to promote and sell our clients' products or services
- Meet or exceed sales targets by effectively closing sales and upselling additional products or services
- Maintain accurate and detailed records of all customer interactions
- Collaborate with team members to develop and implement strategies to improve customer satisfaction and increase sales
- Stay updated on product knowledge, sales techniques, and company policies and procedures
- Adhere to all company and industry regulations and guidelines
Requirements:
- High school diploma or equivalent; college degree preferred
- Previous experience in customer service or sales, preferably in a call center environment
- Excellent communication and interpersonal skills
- Strong sales and negotiation abilities
- Ability to handle a high volume of calls and work in a fast-paced environment
- Proficient in using computer systems and software
- Ability to work independently and in a team setting
- Flexibility to work various shifts, including evenings and weekends
- Must be able to work on-site at our office in Chicago, Illinois
Why Work for AYS Inc?
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Positive and collaborative work environment
- Comprehensive training and ongoing support
- Chance to work with reputable clients and gain valuable experience in sales and customer service
If you are a motivated and customer-oriented individual with a passion for sales, we want to hear from you! Apply now to join our dynamic team at AYS Inc as an Inbound/Outbound Call Representative.

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