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Inbound Customer Service Jobs in Missouri (NOW HIRING)

HYSPECO

Customer Service Representative

Saint Louis, MO · On-site

$50K/yr

Responsibilities: • Customer Communication - Handle inbound customer calls, provide clear ... on service and product knowledge Qualifications: • Customer service experience with an ...

Adecco

Customer Service Specialist

Kansas City, MO · On-site

$20/hr

We are seeking Customer Service Specialists to support Medicare-eligible clients through the ... Receive and respond to inbound customer inquiries. * Review and verify application information for ...

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Inbound Customer Service information

See Missouri salary details

$9

$15

$24

How much do inbound customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound customer service in Missouri is $15.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Missouri?

The most popular types of Inbound Customer Service jobs in Missouri are:

What cities in Missouri are hiring for Inbound Customer Service jobs?

Cities in Missouri with the most Inbound Customer Service job openings:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,325 per year, or $15.5 per hour.

Customer Service Representative

Autoplex Extended Services

Saint Charles, MO

$16.50 - $17.50/hr

Full-time

Retirement

Re-posted 10 days ago

Job description

Customer Service Representative – NO WEEKENDS!

AutoplexES is hiring Customer Service Representatives to support our growing inbound customer support team for our next training class on Monday, August 31st! This role focuses on assisting existing customers, answering questions, and delivering an exceptional service experience — NO cold calling and NO sales pressure.

This is an ideal opportunity for individuals looking to start or grow a professional career in a stable office environment that maintains a relaxed and fun feel while also remaining professional with PAID benefits, paid training, consistent hours, and no weekend schedules.

No prior experience is required. We provide all training needed for success.

Compensation & Schedule

  • Starting Pay: $16.50 per hour

  • Paid Benefits
  • 401K With Full 6% Match

  • Paid training provided

  • Full-time opportunity

  • No weekends required

  • Consistent weekday schedule

  • Career advancement opportunities available

What You’ll Do

  • Handle inbound customer calls and service requests

  • Assist customers with account questions and program information

  • Provide clear, professional, and friendly customer support

  • Maintain accurate customer records and documentation

  • Resolve customer concerns efficiently and professionally

  • Work collaboratively with internal departments

  • Deliver a positive customer experience on every interaction

What We’re Looking For

  • Strong communication and listening skills

  • Positive attitude and professional demeanor

  • Ability to stay calm and organized in a fast-paced environment

  • Reliable attendance and strong work ethic

  • Basic computer navigation skills

  • Willingness to learn and grow within the company

No customer service experience required — training provided.

Why Work at AutoplexES?

  • No weekend work

  • Stable indoor office environment

  • Paid onboarding and ongoing training

  • Growth and promotion opportunities

  • Supportive team culture

  • Established company operating since 2009

If you’re dependable, motivated, and ready to build a long-term career, we encourage you to apply today.