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Inbound Customer Service Jobs in Colorado (NOW HIRING)

Ratio Clothing

Customer Experience Associate

Denver, CO · On-site

$15/hr

Primary Responsibilities Respond and resolve inbound customer requests via email, phone calls ... service are a plus Organized and detail-oriented Comfortable with modern browser-based software ...

Johnson Controls

Centralized Care Agent

Aurora, CO · On-site

$21.15 - $35/hr

... inbound customer calls. In addition, the Centralized Care Agent will be responsible for updating account information, creating service requests, dispatching, providing back-office support activities ...

Johnson Controls

Centralized Care Agent

Aurora, CO · On-site

$21.15 - $35/hr

... inbound customer calls. In addition, the Centralized Care Agent will be responsible for updating account information, creating service requests, dispatching, providing back-office support activities ...

Zero Homes

Customer Success Coordinator

Denver, CO · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Service Coordinator, you will be responsible for all primary inbound customer inquires. You will educate customers on the products we offer, incentives in their area, our unique virtual ...

Zero Homes

Customer Success Coordinator

Denver, CO · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Service Coordinator, you will be responsible for all primary inbound customer inquires. You will educate customers on the products we offer, incentives in their area, our unique virtual ...

Pyramid Corporation

Customer Service Rep

Englewood, CO · On-site

$16 - $21.50/hr

Working in a high-volume inbound telephone call center on behalf of client's programs, you will ... Customer service agents help customers via telephone to provide information about accounts and ...

Pyramid Consulting

Customer Service Rep

Englewood, CO · On-site

$16 - $21.50/hr

Working in a high-volume inbound telephone call center on behalf of client's programs, you will ... Customer service agents help customers via telephone to provide information about accounts and ...

TriOptus LLC

Customer Service Rep - III

Denver, CO · On-site

$16.50 - $22.50/hr

Candidates will resolve inbound customer cases received via phone, email, executives, and ... Three or more years of relevant work experience in a Customer Service organization. * Experience in ...

iQuor

Bilingual Customer Service Represenative

Pueblo, CO · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ... Answer inbound calls and greet customers with energy and enthusiasm. * Place outbound calls and ...

iQuor

Bilingual Customer Service Represenative

Pueblo, CO · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ... Answer inbound calls and greet customers with energy and enthusiasm. * Place outbound calls and ...

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All JobsInbound Customer Service JobsInbound Customer Service Jobs in Colorado

Inbound Customer Service information

See Colorado salary details

$10

$17

$27

How much do inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound customer service in Colorado is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What cities in Colorado are hiring for Inbound Customer Service jobs?

Cities in Colorado with the most Inbound Customer Service job openings:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Experience Associate

Ratio Clothing

Denver, CO • On-site

$15/hr

Full-time

Re-posted 17 days ago

Job description

About Ratio Clothing Ratio Clothing is a men's custom clothing retailer based in Denver, Colorado. We make premium men's custom shirts and suits, all made-in-the-USA for prices comparable to off-the-rack. Our shirts are sold online and through our Denver showroom in LoHi.

We've been featured in CNN, Esquire, The Wall St. Journal, 5280, The Denver Post and more. Job Description We're looking for an enthusiastic Customer Experience Associate to split time between our retail showroom and our home office, both in LoHi.

Customer Experience Associates are responsible for working directly with customers to deliver the best possible custom clothing experience. You'll interact with customers through in-store fittings/consultations and email/phone for our online customers. While you're day-to-day responsibilities will revolve around the customer experience, you'll also work directly with our founder on a number of different projects that span all functional areas of the business.

We're a small, start-up operation, so you'll be exposed to all the intricacies of running an up-and-coming fashion/e-commerce business. We're growing quickly too, so you'll be able to grow with the business and potentially pursue additional opportunities within the company. Primary Responsibilities Respond and resolve inbound customer requests via email, phone calls, Twitter, and Facebook Process and review new orders and returns Communicate with the factory to ensure timely and correct delivery of items In-store customer fittings General retail shopkeeping Qualifications/Requirements Enthusiasm for fashion and apparel, particularly menswear Strong written communication skills Experience in retail and/or customer service are a plus Organized and detail-oriented Comfortable with modern browser-based software (Google Apps, Desk.com, etc.) Compensation and Schedule Because the position splits time between the retail showroom and office, the daily schedule will depend on which location you're working in

Part-time: available immediately, $15/hour Full-Time Position: opening August 1, salary commensurate with experience Office Hours: M-F, standard business hours Retail Hours: T-F 11-7, Sat 10-5 The position requires Saturday availability 1-2 weekends a month

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