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Inbound Customer Service Jobs in Colorado (NOW HIRING)

Customer Service Representative We are looking for a compassionate Customer Service Representative ... Manage a steady mix of inbound and outbound calls each day, providing timely support to existing ...

Answer inbound customer calls regarding moving services and scheduled estimates * Follow up with internet leads and customer inquiries * Assist customers with questions, concerns, and scheduling ...

Answer inbound customer calls regarding moving services and scheduled estimates * Follow up with internet leads and customer inquiries * Assist customers with questions, concerns, and scheduling ...

Customer Service Agent

Pueblo, CO ยท On-site

$15.16/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ... Answer inbound calls and greet customers with energy and enthusiasm. * Place outbound calls and ...

New

Customer Service Agent

Pueblo, CO ยท On-site

$15.16/hr

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ... Answer inbound calls and greet customers with energy and enthusiasm. * Place outbound calls and ...

Customer Service Representative

Denver, CO ยท On-site

$16.50 - $22.50/hr

Answer designated inbound calls from external customers and process sales orders received by phone ... service, or mixture of Associates degree + 2 years experience * Proficiency in MS Office (Excel ...

New

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Durango, CO ยท On-site

$15.16 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Service Rep

Durango, CO ยท On-site

$15.16 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

HVAC Dispatcher

Westminster, CO ยท On-site

$25 - $30/hr

Answering a high volume of inbound customer calls with professionalism, urgency, and outstanding customer service. * Scheduling service calls for existing customers quickly and efficiently.

HVAC Dispatcher

Westminster, CO ยท On-site

$25 - $30/hr

Answering a high volume of inbound customer calls with professionalism, urgency, and outstanding customer service. * Scheduling service calls for existing customers quickly and efficiently.

Customer Service Representative

Denver, CO ยท On-site

$16.50 - $22.50/hr

Answer designated inbound calls from external customers and process sales orders received by phone ... service, or mixture of Associates degree + 2 years experience * Proficiency in MS Office (Excel ...

Customer Service Representative

Denver, CO ยท Hybrid

$16.50 - $22.50/hr

Answer designated inbound calls from external customers and process sales orders received by phone ... service, or mixture of Associates degree + 2 years experience * Proficiency in MS Office (Excel ...

Customer Service Representative

Denver, CO ยท On-site

$16.50 - $22.50/hr

Answer designated inbound calls from external customers and process sales orders received by phone ... service, or mixture of Associates degree + 2 years experience * Proficiency in MS Office (Excel ...

New

HVAC Dispatcher

Westminster, CO ยท On-site

$25 - $30/hr

Answering a high volume of inbound customer calls with professionalism, urgency, and outstanding customer service. * Scheduling service calls for existing customers quickly and efficiently.

Customer Service Rep

Colorado Springs, CO ยท On-site

$15.75 - $21.50/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

HVAC Dispatcher

Westminster, CO ยท On-site

$25 - $30/hr

Answering a high volume of inbound customer calls with professionalism, urgency, and outstanding customer service. * Scheduling service calls for existing customers quickly and efficiently.

Customer Service Rep

Colorado Springs, CO ยท On-site

$15.16 - $23/hr

Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Assesses customer need for additional products/services * Assesses ...

Customer Success Coordinator

Denver, CO ยท On-site

$65K - $85K/yr

As a Customer Service Coordinator, you will be responsible for all primary inbound customer inquires. You will educate customers on the products we offer, incentives in their area, our unique virtual ...

Showing results 21-40

Inbound Customer Service information

See Colorado salary details

$10

$17

$27

How much do inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound customer service in Colorado is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What cities in Colorado are hiring for Inbound Customer Service jobs?

Cities in Colorado with the most Inbound Customer Service job openings:

Infographic showing various Inbound Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Service Representative

Robert Half

Englewood, CO โ€ข On-site

$24 - $25/hr

Temporary

Re-posted 13 days ago


Job description

Customer Service Representative



We are looking for a compassionate Customer Service Representative to support existing patients with medical supply orders in Centennial, Colorado. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced service environment, communicates with empathy, and stays organized while managing multiple tasks at once. The person in this role will guide patients through routine and more involved order needs, resolve account issues, and ensure accurate order processing with a strong focus on service quality.



Responsibilities:


• Manage a steady mix of inbound and outbound calls each day, providing timely support to existing patients regarding medical supply orders.


• Assist patients with placing standard orders, processing exchanges or returns, and updating orders within established ordering schedules.


• Review accounts when orders are delayed or on hold, identify missing details, and coordinate with internal teams to help move orders forward.


• Enter and update order information with a high degree of accuracy while documenting interactions during live calls.


• Navigate multiple systems at the same time to ask questions, verify order details, and complete required templates efficiently.


• Deliver thoughtful, patient-centered service to individuals across a wide range of ages, addressing concerns with empathy and professionalism.


• Handle more detailed or sensitive calls with a problem-solving mindset, working toward resolution rather than transferring issues unnecessarily.


• Maintain service standards tied to quality monitoring and contribute to a positive customer experience on every interaction.

• 2+ years of customer service experience, preferably in a high-volume phone-based environment.


• Ability to manage multiple tasks at once while speaking with customers, reviewing information, and completing data entry.


• Strong verbal communication skills with a calm, compassionate, and detail-oriented approach to patient interactions.


• Comfortable handling discussions related to medical supplies and sensitive health-related topics.


• Experience with inbound and outbound calling, order entry, and account follow-up.


• High attention to detail and accuracy when processing orders and maintaining records.


• Willingness to work in a performance-driven setting that includes quality assurance measurement.


• Bilingual skills or prior healthcare-related experience are helpful but not required.


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948