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Inbound Customer Service Jobs in Colorado (NOW HIRING)

COOPER HEATING & COOLING INC

CSR I

Broomfield, CO

$19 - $22/hr

Answer inbound customer calls promptly and professionally. * Schedule HVAC, plumbing, electrical ... Previous customer service or call center experience preferred. * HVAC, plumbing, electrical, or ...

Zero Homes

Customer Success Coordinator

Denver, CO · On-site

$65K - $85K/yr

As a Customer Service Coordinator, you will be responsible for all primary inbound customer inquires. You will educate customers on the products we offer, incentives in their area, our unique virtual ...

C&W Services

Customer Service Representative

Denver, CO · On-site

$16.50 - $22.50/hr

Job Title Customer Service Representative Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or ...

VRC

Customer Care Agent Mon-Fr 8:00am-4:30pm

Aurora, CO · On-site

$22 - $24/hr

... services, while resolving customer concerns and ensuring a high level of customer satisfaction. Essential Functions: * Field inbound customer complaints and provide appropriate solutions and ...

Addison Group

Customer Service Representative

Denver, CO · On-site

$22 - $25/hr

Our client is seeking a customer service professional to support daily resident and visitor interactions, handle inbound and outbound communications, and assist with basic administrative and ...

VRC

Customer Care Agent Mon-Fr 8:00am-4:30pm

Aurora, CO · On-site

$22 - $24/hr

... services, while resolving customer concerns and ensuring a high level of customer satisfaction. Essential Functions: * Field inbound customer complaints and provide appropriate solutions and ...

Vallfirest North America

Be Seen First

Customer Service

Fort Collins, CO · On-site

$45K - $55K/yr

... Customer Service & Sales Support Specialist to join our team in Fort Collins, Colorado. This ... Receive, qualify and follow up on inbound sales leads. * Support, as needed, status and outcome of ...

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Inbound Customer Service information

See Colorado salary details

$10

$17

$27

How much do inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for inbound customer service in Colorado is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is inbound customer service?

Inbound customer service refers to support provided to customers who contact a company with questions, concerns, or requests for assistance. These interactions typically occur via phone calls, emails, live chats, or social media messages. Inbound customer service representatives focus on resolving customer issues, providing product or service information, and ensuring a positive customer experience. This role is essential for building customer loyalty and maintaining a company's reputation.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center telephony systems is often required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What are some common challenges faced by inbound customer service representatives, and how can they be managed effectively?

Inbound Customer Service representatives often encounter high call volumes, handling difficult or upset customers, and managing multiple systems simultaneously. To navigate these challenges, it's important to develop strong communication and active listening skills, maintain patience, and become proficient in the company's customer relationship management (CRM) tools. Many organizations provide ongoing training and supportive team environments to help representatives succeed and reduce stress. Open communication with supervisors and peers also helps in sharing strategies and fostering a positive work culture.

What is the difference between Inbound Customer Service vs Inbound Sales Representative?

AspectInbound Customer ServiceInbound Sales Representative
Primary FocusAssisting customers with inquiries, issues, and supportGenerating sales, upselling, and closing deals
Required SkillsCommunication, problem-solving, patiencePersuasion, product knowledge, negotiation
Work EnvironmentCall centers, customer support teamsSales departments, customer support with sales goals
Common CertificationsCustomer service certifications, CRM trainingSales certifications, product training

While both roles involve inbound calls, Inbound Customer Service focuses on assisting customers with their issues and inquiries, emphasizing support and problem resolution. In contrast, Inbound Sales Representatives aim to convert inquiries into sales, focusing on upselling and closing deals. Both roles require strong communication skills, but their primary objectives differ significantly.

What cities in Colorado are hiring for Inbound Customer Service jobs?

Cities in Colorado with the most Inbound Customer Service job openings:

Inbound Customer Service jobs near you
Infographic showing various Inbound Customer Service job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,237 per year, or $17.4 per hour.

Customer Service Representative

Absolute Electrical, Plumbing, Heating & Air

Denver, CO • On-site

$26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Overview

Looking to TRADE up to a better opportunity? Absolute Electrical, Plumbing, Heating & Air has an exciting opportunities for Customer Service Representatives.

This position pays $21-24 per hour depending on experience with performance opportunity. 

We are looking for the following schedules:

  • Monday - Friday 9:00am - 6:00pm

Why join THIS team? 

  • Medical, Prescription, Dental, Vision 
  • Disability & Term Life Insurance 
  • Matching 401k benefits 
  • On-going training & development, & growth opportunities 
  • Paid Holidays 
  • Paid Time Off (PTO) 

What you will do: 

  • Take inbound calls from new and existing customers AND make them a lifelong customer of Absolute 
  • Outbound call membership holding customers for maintenance visits
  • Communicate all promotions, sales and cross selling opportunities to customers 
  • Data entry of sensitive information 
  • General inbound customer service  

What you bring: 

  • Previous customer service experience, and inbound call taking
  • Service Titan experience preferred but not required
  • Strong attention to details and ability to multitask 
  • Conscientious, team player 
  • Honesty integrity, quality craftsmanship and a good attitude 

Who WE Are: 

We are a locally operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. 

We prioritize our employeesand welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!  

If this sounds like something you would like to join for a long-term career move, apply today! 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Posted Min Pay RateUSD $21.00/Hr.Posted Max Pay RateUSD $26.00/Hr.Employment Type: FULL_TIME

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