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Inbound Care Coordinator Jobs (NOW HIRING)

ChartSpan

LPN Inbound Care Coordinator I

$20.50/hr

The role of an LPN Inbound Personal Care Coordinator is to handle incoming clinical phone calls from patients, providing a crucial benefit that helps our patients day or night. This role also goes ...

ChartSpan

LPN Inbound Care Coordinator I

$20.50/hr

The role of an LPN Inbound Personal Care Coordinator is to handle incoming clinical phone calls from patients, providing a crucial benefit that helps our patients day or night. This role also goes ...

Oscar Health

Care Coordinator

Miami, FL · Remote

$18.50 - $24.75/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Tempe, AZ · Remote

$18.50 - $25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Dallas, TX · Remote

$19 - $25.75/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Atlanta, GA · Remote

$18.50 - $25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Tempe, AZ · On-site

$18.75 - $25.25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

Oscar Health

Care Coordinator

Miami, FL · On-site

$18.50 - $24.75/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Atlanta, GA · On-site

$18.50 - $25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Dallas, TX · Remote

$19 - $25.75/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

New

Oscar Health

Care Coordinator

Tempe, AZ · On-site

$18.50 - $25/hr

Field inbound phone calls from members and providers, using optimized IVR pathways to ensure accurate routing and striving for one-call resolution. * Manage care coordination for members across ...

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How much do inbound care coordinator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for inbound care coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What exactly does an inbound care coordinator do?

An inbound care coordinator manages patient or client inquiries, providing information, scheduling appointments, and coordinating care services. They often use communication tools like phone or email and require strong organizational and communication skills to ensure smooth service delivery.

What cities are hiring for Inbound Care Coordinator jobs?

Cities with the most Inbound Care Coordinator job openings:

What are popular job titles related to Inbound Care Coordinator jobs?

For Inbound Care Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Inbound Care Coordinator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

LPN Inbound Care Coordinator I

Remote

ChartSpan Medical Technologies
51 - 200 employees
Learn more about ChartSpan Medical Technologiesexternal

$20.50/hr

Other

Posted 10 days ago

Job description

LPN Inbound Personal Care Coordinator

ChartSpan is the largest chronic care management (CCM) service provider in the US. CCM programs focus on patients who have multiple (two or more) chronic conditions that are expected to last at least 12 months or more. We provide an essential service that helps providers stay in touch with and meet their patients' healthcare needs in between office visits.

The role of an LPN Inbound Personal Care Coordinator is to handle incoming clinical phone calls from patients, providing a crucial benefit that helps our patients day or night. This role also goes beyond merely answering incoming calls. It is an instrumental position that ensures the seamless operation of our daily activities.

We are looking for a highly motivated nurse who enjoys fast-paced, multitasking environments while directly assisting patients at the same time.

This position offers day, bridge, or night shifts (availability varies) to ensure full 24/7 coverage for our patients.

This is a full-time, full-benefits remote role. All necessary equipment will be provided.

Key Responsibilities:

  • Inbound call management and patient engagement.
  • Responding promptly to all incoming patient inquiries via phone, email, or live chat.
  • Outbound calls to patients as needed.

Patient Care Support:

  • Assist in triaging a patient's clinical issues and connecting patients with a member of the Triage Nurse team promptly.
  • Review and handle other patient-centered ancillary tasks such as reviewing and transcribing medical records, addressing and sourcing additional patient resources, and resolving urgent patient account matters.

Collaboration and Assistance:

  • Support the Provider Relations Specialists team as needed with patient and provider communication.
  • Assist the Triage Nurse team and Pharmacy Technicians in obtaining the necessary information for triage assistance and medication refills.
  • Obtain and send record requests via fax, ensuring accuracy and efficiency.

Performance Metrics:

  • Timeliness in answering incoming calls and additional patient inquiries via email or live chat (team and individual evaluation).
  • Call Answer Rate.
  • Idle Time.
  • Average After-Call Work Time.
  • Quality Scores.
  • Working the scheduled hours and maintaining proper attendance.

Requirements:

Qualifications:

  • Current active, compact LPN/LVN license.
  • Excellence in following established clinical protocols and procedures.
  • Flexibility and adeptness in switching tasks effectively.
  • Eagerness to assist fellow co-workers and contribute to team success.

Work Environment:

  • This position is fully remote. Equipment is provided.
  • This position operates in a professional office environment.
  • This position routinely uses standard office equipment such as computers and phones.

Required Education:

  • LPN/LVN degree from an accredited nursing program.

Join us in our commitment to delivering outstanding patient care and making a meaningful impact in healthcare!

Salary Description $20.50 per hour

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