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Inbound Call Jobs in Nevada (NOW HIRING)

R.C. Willey

Customer Service Call Center

Reno, NV · On-site

$18/hr

Call Center Customer Service RC Willey is seeking a motivated and customer-focused Call Center ... Professionally handle inbound customer calls, addressing inquiries related to sales, deliveries ...

CreditOne

Workforce Management Team Lead

Las Vegas, NV · On-site

At least 3 years of Workforce Management Experience (e.g., RTA, Scheduler) for an inbound call center operation is preferred. * Demonstrated proficiency in Excel, Tableau, and SQL. * Experience in ...

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All JobsInbound Call JobsInbound Call Jobs in Nevada

Inbound Call information

See Nevada salary details

$12

$17

$23

How much do inbound call jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for inbound call in Nevada is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call vs Customer Service Representative?

AspectInbound CallCustomer Service Representative
Primary RoleHandling incoming calls from customers seeking support or informationAssisting customers with inquiries, complaints, and product or service issues
Required SkillsCommunication, problem-solving, patienceCommunication, conflict resolution, product knowledge
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Common CertificationsNone specific, customer service trainingCustomer service certifications often preferred

Both roles involve assisting customers via phone, but an Inbound Call specialist primarily handles incoming calls, while a Customer Service Representative may handle a broader range of customer interactions across multiple channels. Understanding these differences helps job seekers target the right roles in customer support.

What are inbound call jobs?

Inbound call jobs involve handling incoming phone calls from customers or clients, typically in a call center environment. Employees in these roles assist callers by answering questions, resolving issues, processing orders, or providing information about products and services. The primary focus is on delivering excellent customer service and efficiently addressing the needs of each caller. These jobs often require strong communication skills, patience, and the ability to troubleshoot common customer concerns.

What is an inbound call job description?

An inbound call job involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. These roles often require good communication skills, active listening, and familiarity with customer service tools or CRM systems. The job typically occurs in a call center or office environment and may involve shift work or specific performance metrics.

What job makes $10,000 a month without a degree?

In roles such as sales, real estate, or certain freelance professions, individuals can earn $10,000 or more per month without a formal degree by leveraging skills, experience, and client networks. High-income potential often depends on performance, industry demand, and entrepreneurial effort, rather than formal education alone.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Outstanding patience, active listening, and a calm demeanor are soft skills that set top performers apart. These skills ensure customer satisfaction, efficient issue resolution, and a positive company reputation in a fast-paced environment.

What is an inbound call?

An inbound call is a phone call received by a company's customer service or support team, often initiated by a customer seeking assistance or information. Inbound call center agents typically handle inquiries, resolve issues, and provide support using communication skills and call center software. This role requires good communication skills and the ability to manage multiple calls efficiently.

How can I make 2000 a week working from home?

In inbound call jobs, earning $2000 a week typically requires high call volume, experience, and possibly working multiple shifts or overtime. Developing strong communication skills, familiarity with customer service tools, and maintaining consistent performance can help increase earnings, especially in commission-based or incentive-driven roles. However, most inbound call positions offer fixed hourly wages, so reaching this income level may involve working additional hours or seeking roles with higher pay structures.

What are some typical challenges faced by inbound call center agents, and how can they effectively manage them?

Inbound call center agents often encounter challenges such as handling high call volumes, dealing with upset or frustrated customers, and maintaining accurate information under pressure. To manage these effectively, agents benefit from strong communication skills, patience, and thorough training on company products and policies. Supportive team structures and access to up-to-date resources also help agents resolve issues efficiently and maintain a positive customer experience. Regular feedback and coaching from supervisors further support continuous improvement and stress management.
What are popular job titles related to Inbound Call jobs in Nevada? For Inbound Call jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Inbound Call jobs in Nevada look for? The top searched job categories for Inbound Call jobs in Nevada are:
Inbound Call jobs near you
Infographic showing various Inbound Call job openings in Nevada as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,711 per year, or $17.6 per hour.
Bilingual Insurance Agent, Inbound Sales

Bilingual Insurance Agent, Inbound Sales

Polly Insurance Agency LLC

Las Vegas, NV • Remote

$55K - $80K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Bilingual Insurance Agent, Inbound Sales

Job Overview

At Polly, we're changing the way people shop for car insurance through technology. If you're a driven personal lines insurance sales agent with a high gear, digital orientation, and a heavy growth emphasis, you'll likely have a strong interest in this position, which is remote based (home office). Our licensed insurance agents are empowered to sell by using Polly's cutting-edge technology products, allowing our agents to earn $55k-$80k+/year, after initial paid training.

Job Overview

As a Sales Center Agent here at Polly, you will analyze, advise, and sell personal lines insurance policies to customers, by:

  • Handling an average of 150 inbound leads per month with motivated real-time car buyers

  • Navigate through multiple carrier systems while preparing & cross-selling personalized quotes

  • Provide expert advice and recommendations to our customers and clients

  • Close sales at a strong conversion rate from your high inbound lead flow (no cold calling)

  • Foster an unmatched customer experience at every touchpoint

New Agent Schedule

  • The Polly Sales Center is operational 9:00am - 8:00pm (EST); Monday - Friday and 10-7 on Saturdays.

  • New Agent Schedule is 11am-8pm ET, 4 days/week and every Saturday 10am-7pm ET.

  • Schedules will be assigned based on business needs and commence upon completion of full-time training.

Training:

  • During training, you're expected to work full-time and be logged in during training hours.

  • You will work 8 hours a day (40 hours a week) and your training will consist of a mix of live sessions and independent time.

  • Group training hours alternate weekly for 4 weeks and consist of 2 weeks of a Monday - Friday 10am-7pm schedule and 2 weeks of a Tuesday-Saturday 10am-7pm schedule.

  • Once training is complete, you will transition to your full time New Agent Schedule listed above.

Compensation

Polly offers a competitive market base salary of 32k-38k annually plus bonus. Salary is based on location and experience. Our average performing agents have the opportunity to make 50k-60k in total compensation annually.

What You'll Need to Succeed

  • A valid Property and Casualty insurance license

  • 1+ year(s) of experience selling auto & home insurance in a Call Center

  • Experience working in a high-volume call center

  • Experience selling multiple carriers and multiple state coverages

  • Solid computer, IT, and systems experience

  • Persuasive; persistent and confident in closing a sale in fast paced setting

  • Excellent communication, organization, and multi-tasking skills

  • Self-initiative to continuously follow up with warm leads to drive deals to completion

  • Experience with AMS360, PL Rater, and/or other rating tools, preferred

  • Bilingual required (Spanish)

  • Home internet connection (cable, fiber or DS) from a major ISP with min 25 Mbps download/5 Mbps upload speeds.

Work & Life, Balanced - We're Here for You:

  • Medical, dental and vision insurance

  • HSA, FSA, Dependent Care FSA and Commuter pre-tax benefit

  • 3 Weeks PTO Allowance

  • Paid Parental leave + baby cash

  • Generous holiday time

  • Matching 401(k) contributions

  • Life & disability Insurance

  • Work from anywhere options

Polly is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law.

About Polly
Polly delivers unexpected value by embedding insurance into life's biggest purchases. As the leading embeddedautomotiveinsurancemarketplace, Polly seamlessly integratescoverageoptions from 40+insurancecarriers into the automotive buyingexperienceat thousands of dealerships across the country, delivering savings to consumers when they need it most. With more than $11 billion in coverage placed, shoppers trust Polly for instant quotes, immediate coverage, and expert live agents. Experience the unexpected value of embedded auto insurance at Polly.co.

Annual Compensation 50k-80k+

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