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Inbound Call Center Jobs in Baton Rouge, LA (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Have experience in a high-volume outbound sales or call center role * Are comfortable making ... Prefer inbound-only or appointment-based sales roles * Are uncomfortable with frequent dialing or ...

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How much do inbound call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound call center in Baton Rouge, LA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.55 per hour, depending on experience, location, and employer.

What is an inbound call center representative?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.

What skills and qualifications are needed to thrive as an inbound call center representative?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What are common challenges faced by inbound call center representatives, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

What skills are needed for inbound call center?

Inbound call center agents need strong communication skills, active listening, patience, and problem-solving abilities. They should be proficient in using call center software and have good time management to handle high call volumes efficiently.

What are the most commonly searched types of Inbound Call Center jobs in Baton Rouge, LA?

The most popular types of Inbound Call Center jobs in Baton Rouge, LA are:

What are popular job titles related to Inbound Call Center jobs in Baton Rouge, LA?

For Inbound Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Inbound Call Center jobs in Baton Rouge, LA look for?

The top searched job categories for Inbound Call Center jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Inbound Call Center jobs?

Cities near Baton Rouge, LA with the most Inbound Call Center job openings:

Inbound Call Center jobs near you
Infographic showing various Inbound Call Center job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $34,617 per year, or $16.6 per hour.

Call Center Sales Rep - Remote

EchoStar

Baton Rouge, LA

$32K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 2 days ago

EchoStar rating

7.1

Company rating: 7.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

64th of 99 rated telecommunications companies

Job description

Company Summary

Base Pay: $32,000

On-Target Earnings: $70,000 ($15.00/hr base pay with uncapped commission, top earners $100k+)

Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.

Must live in Baton Rouge, LA or surrounding area

Job Duties and Responsibilities

What You’ll Do:

  • Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
  • Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
  • Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.

What’s in it for You:

  • Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
  • Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
  • Incredible Incentives: High-value rewards program including exciting trips & prizes.
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
  • Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
  • Minimum 1 year of experience in a quota-carrying sales role required.
  • Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
  • Full-time; hours may include evenings, weekends or holidays.
  • High school diploma/GED required; Associate’s or Bachelor’s degree a plus.
  • Pre-employment screen.
  • Smartphone/device with active network connection.
  • Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
    • Employee responsible for all setup costs (except where required by law).

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

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