1

Inbound Call Center Jobs in Baton Rouge, LA (NOW HIRING)

Call Center Agent

Baton Rouge, LA · On-site

$31K - $36K/yr

... Call Center Agents . In this role, you will serve as a key point of contact for customers ... Respond to inbound and outbound customer calls in a professional manner. * Provide accurate ...

... Call Center Agents . In this role, you will serve as a key point of contact for customers ... Respond to inbound and outbound customer calls in a professional manner. * Provide accurate ...

Call Centre Agent

Baton Rouge, LA · On-site

$14.50 - $19/hr

At least 1 year of experience in a Contact Centre (preferred) * Excellent communication & problem-solving skills * Ability to stay calm & think fast in urgent situations * Strong teamwork ...

Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. * Influence customer purchasing decisions by effectively positioning our suite of ...

next page

Showing results 1-20

Inbound Call Center information

See Baton Rouge, LA salary details

$12

$16

$22

How much do inbound call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for inbound call center in Baton Rouge, LA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Inbound Call Center vs Customer Service Representative?

AspectInbound Call CenterCustomer Service Representative
Primary RoleHandle incoming calls, assist customers, process ordersAssist customers, answer inquiries, resolve issues
Work EnvironmentCall centers, office settingsOffice, retail, or remote environments
Required SkillsCommunication, problem-solving, product knowledgeCommunication, patience, problem-solving
Common CertificationsNone required but beneficialNone required but beneficial

While both roles involve assisting customers via phone, an Inbound Call Center primarily focuses on handling incoming calls related to orders or support, often within a call center environment. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. Both roles require strong communication skills and may benefit from similar certifications, but their work scope and environment differ slightly.

How can I make $2000 a week working from home?

In an inbound call center role, earning $2000 a week typically requires working full-time hours, often 40 or more hours, and may involve commission or performance bonuses. Developing strong communication skills, familiarity with customer service tools, and consistent productivity can help increase earnings, but high weekly income depends on the company's pay structure and your experience level.

What jobs pay 4000 a week without a degree?

In an inbound call center role, earning $4,000 a week typically requires advanced experience, high sales performance, or supervisory responsibilities, as standard pay rates are usually lower. High earnings may be achieved through commission-based incentives, especially in sales-focused positions, but such income levels are uncommon without specialized skills or management roles.

What is an inbound call center role?

An inbound call center role involves handling incoming calls from customers or clients to provide support, answer questions, process orders, or resolve issues. Employees in this role need good communication skills, patience, and familiarity with call center software or customer service protocols.

What are some common challenges faced by inbound call center agents, and how can they be managed effectively?

Inbound call center agents often encounter high call volumes, managing difficult customer interactions, and meeting strict performance metrics. To manage these challenges, agents benefit from strong communication skills, stress management techniques, and ongoing training. Support from supervisors, clear escalation procedures, and teamwork within the call center environment also play a crucial role in maintaining job satisfaction and delivering excellent customer service.

What are the key skills and qualifications needed to thrive as an Inbound Call Center Representative, and why are they important?

To thrive as an Inbound Call Center Representative, you need excellent verbal communication, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and ticketing platforms is commonly required. Patience, resilience, and a customer-focused attitude help individuals excel in handling diverse customer inquiries and challenges. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to overall organizational success.

What is the highest paying call center job?

In inbound call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline agents. These roles typically require leadership skills, experience, and sometimes certifications, and they oversee team performance and operations. Compensation varies by company and location but generally includes higher salaries and additional benefits.

What are inbound call center jobs?

Inbound call center jobs involve handling incoming calls from customers or clients. Employees in these roles typically answer questions, provide support, resolve issues, and may process orders or requests. They act as the first point of contact for a company, so strong communication and problem-solving skills are important. Inbound call centers differ from outbound centers, where the primary task is making outgoing calls, often for sales or surveys. These positions are common in industries like telecommunications, banking, retail, and healthcare.
What are the most commonly searched types of Inbound Call Center jobs in Baton Rouge, LA? The most popular types of Inbound Call Center jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Inbound Call Center jobs? Cities near Baton Rouge, LA with the most Inbound Call Center job openings:
Infographic showing various Inbound Call Center job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,617 per year, or $16.6 per hour.

$31K - $36K/yr

Full-time

Posted 22 days ago


Job description

Company Description

At Catch Vibe Voice, we believe exceptional customer experiences begin with exceptional people. We are committed to delivering outstanding communication solutions while fostering a supportive, collaborative, and growth-oriented workplace. Our team values professionalism, innovation, and continuous development, creating an environment where every employee has the opportunity to build a rewarding career.

Job Description

Catch Vibe Voice is seeking motivated and customer-focused individuals to join our team as Call Center Agents. In this role, you will serve as a key point of contact for customers, providing professional assistance, resolving inquiries, and ensuring every interaction reflects our commitment to service excellence.

If you enjoy helping people, communicating effectively, and working in a fast-paced environment, we encourage you to apply.

Responsibilities

  • Respond to inbound and outbound customer calls in a professional manner.
  • Provide accurate information regarding products, services, and customer inquiries.
  • Resolve customer concerns efficiently while maintaining a positive experience.
  • Document customer interactions accurately within company systems.
  • Maintain a high level of professionalism and confidentiality.
  • Meet established quality and performance standards.
  • Collaborate with team members and supervisors to improve customer satisfaction.
  • Follow company procedures, policies, and communication guidelines.
Qualifications
  • Excellent verbal and written communication skills.
  • Strong customer service mindset.
  • Positive attitude with a professional demeanor.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Basic computer proficiency and ability to learn new software quickly.
  • Strong problem-solving and active listening skills.
  • Reliable, dependable, and motivated to succeed.
  • Ability to work both independently and as part of a team.
Additional Information
  • Competitive salary ($31,000-$36,000 annually)
  • Career growth and advancement opportunities
  • Comprehensive paid training
  • Professional skill development
  • Supportive and collaborative work environment
  • Stable full-time employment
  • Performance-based growth opportunities
  • Modern workplace with ongoing learning resources