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Inbound Associate Jobs in Manhattan, NY (NOW HIRING)

David Joseph & Company

Growth Associate

New York, NY

$130K - $170K/yr

... inbound from Fortune 500s. Team size: ~30 · Industry: AI / customer research / B2B SaaS The Role ... Associate to work directly with the Head of Growth and help scale the company from $12M to nine ...

Cardinal Health

Warehouse Associate II

New York, NY · On-site

$21.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Shift Markets

Sales Associate

Manhattan, NY · On-site

$90/hr

About the Role We're hiring a Sales Associate to drive outbound and inbound pipeline for our prediction-markets and crypto-exchange-infrastructure business. You'll own the top of the sales funnel ...

Supervest

Be Seen First

Capital Markets Associate

Wall Street, NY · On-site

$70K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Capital Markets Associate Supervest- New York; on-site Supervest Inc. is hiring an ambitious and ... Conduct outbound outreach to accredited investors * Follow up on inbound leads generated through ...

Basic Capital

GTM Associate (GTMA)

New York, NY · On-site

$80K/yr

What we're looking for As a founding GTM Associate, you'll be on the front line of driving Basic ... You'll be equipped with best-in-class tooling and data to qualify and route all inbound ...

HSS

Care Coordination Associate

New York, NY · On-site

$32.39 - $36.04/hr

This entry-level role is responsible for handling inbound and outbound calls, scheduling ... The Associate ensures that all interactions are handled with empathy, professionalism, and ...

Cardinal Health

Warehouse Associate - First Shift

New York, NY

$21.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Watermill

Warehouse Associate

Queens, NY · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Warehouse Associate for Manhattan Laminates | Roberts Plywood will be primarily responsible for processing inbound/outbound transactions in a timely and accurate manner, applying inventory ...

Cardinal Health

Warehouse Associate II - Day Shift

New York, NY · On-site

$21.40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Summary The Warehouse Associate II assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

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All JobsInbound Associate JobsInbound Associate Jobs in Manhattan, NY

Inbound Associate information

See Manhattan, NY salary details

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How much do inbound associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound associate in Manhattan, NY is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.20 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Manhattan, NY are hiring for Inbound Associate jobs?

Cities near Manhattan, NY with the most Inbound Associate job openings:

Inbound Associate jobs near you

Growth Associate

David Joseph & Company

New York, NY

$130K - $170K/yr

Full-time

Re-posted 26 days ago

Job description

New York City, NY · On-site · Full-time Compensation: $130,000–$170,000 base ($150,000–$200,000 OTE) + competitive equity

About the Company

Our client is an AI-powered research platform that helps teams uncover insights from customer interviews in hours, not months. The product analyzes conversations, surfaces themes, and helps customers make faster, smarter product decisions. It's entirely product-led with viral distribution — interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.

Team size: ~30 · Industry: AI / customer research / B2B SaaS

The Role

The client is hiring a Growth Associate to work directly with the Head of Growth and help scale the company from $12M to nine-figure ARR. The role spans campaign execution, growth experimentation, events and conferences, operations and analytics, and product-led growth — cross-functional work with Growth, Sales, Product, Customer Success, and the founders. No task is too small when it helps move the company forward.

Requirements
  • One of: (a) 1–2 years of growth experience plus a good school, or (b) 1–3 years of finance/consulting plus a top-15 school (must be exceptional if no growth experience)
  • Highly proactive and resourceful — figures things out quickly, jumps into unfamiliar problems
  • Analytical and detail-oriented, but also creative and willing to test unconventional ideas
  • A clear communicator who moves quickly and thrives in ambiguous, fast-paced environments
  • On-site in NYC, 5 days a week
Nice to Haves
  • B2B SaaS experience
  • A growth-experimentation track record
  • GTM systems experience
  • A background in startups, particularly hypergrowth environments
Why Join
  • Proven hypergrowth: $0 to $12M run-rate in under a year, with daily inbound from Fortune 500s
  • Top-tier backing from a standout investor roster
  • Caliber of team: serial-entrepreneur founders with a prior AI exit, and talent from marquee tech, quant, and consulting backgrounds
  • A career-defining seat: work directly with the Head of Growth to scale from $12M to nine-figure ARR, with end-to-end ownership and the chance to shape processes from scratch
Details
  • Location — New York City, NY
  • Work policy — On-site, 5 days/week
  • Compensation — $130,000–$170,000 base ($150,000–$200,000 OTE) + competitive equity
  • Visa sponsorship — Not available
  • Employment type — Full-time