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Inbound Associate Jobs in Manhattan, NY (NOW HIRING)

Winebow

Warehouse Associate

Passaic, NJ · On-site

$16.50 - $19.75/hr

The warehouse associate utilizes documented process flows, may be assigned to receive inbound product, move product to Distribution Center stock locations, replenish pick slots, fulfill outbound ...

CapRock

Client Associate

Livingston, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Associate Location: Livingston, NJ | Newport Beach, CA | Scottsdale, AZ Overview The Client ... Answer inbound inquiries related to portfolios, accounts, and transaction details. * Perform other ...

New

CardWorks

Associate I, Customer Support

Woodbury, NY · On-site

$19.25 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role responds to inbound inquiries, provides account-related support, helps resolve questions or concerns, and delivers a professional and consistent customer experience. The associate follows ...

On Target Staffing

Be Seen First

General Warehouse Associate - HIRING ASAP!

Port Reading, NJ · On-site

$19/hr

  • Medical

The General Warehouse Associate plays a vital role in maintaining efficient warehouse operations ... Perform Quality Checks on outgoing and inbound pallets * Manage and maintain accurate inventory ...

Cardinal Health

Warehouse Associate Part-Time

New York, NY · On-site

$17.50 - $20.75/hr

  • Retirement

  • PTO

Job Summary The Assoc II, Warehouse Ops assists on Inbound or Outbound activities as requested by the Warehouse Supervisor meeting quality, safety, productivity and operational standards. This job ...

Raydar

Recruiting Associate

New York, NY · On-site

$90K - $110K/yr

  • Medical

  • PTO

The role and why it matters This Recruiting Associate will be the operational backbone of a fast ... Review inbound applicants across multiple roles and pass qualified candidates to recruiters and ...

Raydar

Recruiting Associate

New York, NY · On-site

$90K - $110K/yr

  • Medical

  • PTO

The role and why it matters This Recruiting Associate will be the operational backbone of a fast ... inbound applicants across multiple roles and pass qualified candidates to recruiters and hiring ...

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Showing results 21-40

All JobsInbound Associate JobsInbound Associate Jobs in Manhattan, NY

Inbound Associate information

See Manhattan, NY salary details

$9

$18

$30

How much do inbound associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for inbound associate in Manhattan, NY is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.20 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Manhattan, NY are hiring for Inbound Associate jobs?

Cities near Manhattan, NY with the most Inbound Associate job openings:

Inbound Associate jobs near you

Mail Services Associate

The Millennium Group

Manhattan, NY • On-site

$18 - $19/hr

Full-time

Re-posted 21 days ago

The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

314th of 494 rated business services

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.Summary: The Mail Services Associate is responsible for receiving, sorting, and distributing incoming mail and parcels, collecting outgoing mail, preparing outbound shipments, and maintaining accurate logs and inventory of mailing supplies. The role requires strong attention to detail, reliable data entry skills, safe handling of carts and equipment, and the ability to deliver excellent customer service while working independently or as part of a team. Must be able to lift up to 50 lbs., handle confidential materials appropriately, and be proficient with MS Office and mailroom processesResponsibilities:• Ensure that safety and security procedures are followed at all times.• Receive all inbound courier packages and follow existing building delivery procedures.• Follow different procedures in handling both inbound and outbound packages of various weights.• Insure that all packages are scanned and processed correctly.• Use of handheld device to electronically record delivery time and signature of recipient.• Make certain all packages are handled in a time sensitive manner in accordance with all client building delivery requirements.• • Perform miscellaneous office services task as assigned• Main tasks will be upon requests from internal client/dispatcher to retrieve items for outgoing messenger delivery or acquire information for external pick ups.• Other duties as assigned by supervisor and/or ManagerQualifications:• Two years or more of experience in an office environment.• 2-3 years' experience with Microsoft Office Software (Word, Excel, Outlook).• Strong work ethic; diplomatic; team and service oriented; builds strong working relationships. • Exhibits superior verbal communication and phone skills.• Exhibits exceptional customer service skills.• Consistently demonstrates professional demeanor, appearance and attitude.• Proven ability to remain calm under pressure; resilient.• Sound judgment and problem-solving ability.• Able to appropriately handle confidential and highly sensitive material.• Demonstrated ability to be flexible and adapt to an ever-changing work environment.• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.• Must be able to lift 50lbs.
Job Posted by ApplicantPro

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