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Inbound Associate Jobs in Akron, OH (NOW HIRING)

Levin Furniture

Office Associate

Cleveland, OH · On-site

$16/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Levin Furniture & Mattress is Hiring Part-Time Office Associates in Middleburg, OH! We are located ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Middleburg Heights, OH

$16/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Levin Furniture & Mattress is Hiring Part-Time Office Associates in Middleburg, OH! Walk-In & fill ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Levin Furniture

Office Associate

Middleburg Heights, OH · On-site

$16/hr

  • Dental

  • Vision

  • Retirement

  • PTO

Levin Furniture & Mattress is Hiring Part-Time Office Associates in Middleburg, OH! Walk-In & fill ... Provides customer service support by answering a high volume of inbound calls, managing counter ...

Ashley | The Wellsville Group

Warehouse Associate

Aurora, OH · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Ashley | The Wellsville Group, we're looking for a Warehouse Associate to join our team in ... Unload inbound furniture shipments and scan inventory using an RF scan gun * Remove furniture from ...

Ashley | The Wellsville Group

Warehouse Associate

Aurora, OH · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Ashley | The Wellsville Group, we're looking for a Warehouse Associate to join our team in ... Unload inbound furniture shipments and scan inventory using an RF scan gun * Remove furniture from ...

Adecco

Logistics Coordinator

Brunswick, OH · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Inbound: Coordinate and schedule inbound shipments (Manage Dock Schedule) Coordinate and schedule ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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All JobsInbound Associate JobsInbound Associate Jobs in Akron, OH

Inbound Associate information

See Akron, OH salary details

$8

$16

$26

How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Akron, OH is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.41 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Akron, OH are hiring for Inbound Associate jobs?

Cities near Akron, OH with the most Inbound Associate job openings:

Inbound Associate jobs near you

Office Associate

Levin Furniture

Cleveland, OH • On-site

$16/hr

Other

Dental, Vision, Retirement, PTO

Posted 11 days ago

Levin Furniture rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

21st of 62 rated furniture retailers

Job description

Levin Furniture & Mattress is Hiring Part-Time Office Associates in Middleburg, OH!

We are located at 16960 Sprague Rd, Middleburg Heights, OH 44130. We're a family-owned company with a history of caring for our employees, customers, and community! Join the Levin Team Today - Working Here Feels Like Home!

Hiring Immediately! $16.00/hr.

Levin Furniture & Mattress Compensation and Benefits Program Offers:

  • Increased Pay Rates - Earn more at Levin
  • Paid Training - A Blended Training Approach
  • Growth Opportunities – Levin's loves to promote from within
  • Great Benefits – Dental, Vision, 401K, and PTO
  • Generous Employee Discount
  • Friendly, Supportive Work Environment
  • Beautiful Showroom with Top Brands & Trends

Office Associate Job Description/Duties:

  1. Accurately enters information regarding sales transactions and order information into Storis system.
  2. Verifies all information related to orders is accurate; identifies and corrects discrepancies.
  3. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales & service orders, account balances in compliance with corporate guidelines.
  4. Provides customer service support by answering a high volume of inbound calls, managing counter inquiries, processing payments, solving customer complaints/questions.
  5. Answers, investigates and/or initiates actions on customer inquiries efficiently, using all customer access channels (phone, web, chat, mail, fax, etc.)
  6. Consistently meets or exceeds performance standards for service quality, accuracy and volume.
  7. Completes and processes credit applications, payments and financing paperwork.
  8. Verifies all paperwork for order processing is accurate.
  9. Communicates with internal and external personnel in a professional and timely manner.
  10. Maintains accurate files and processes in order to maximize productivity.
  11. Performs clerical support for store staff as needed.
  12. Other duties as assigned.

Required Skills and Abilities:

  • Excellent verbal and written communication, and listening skills.
  • Basic reading and comprehension skills.
  • Basic numerical reasoning skills.
  • Ability to complete paperwork in an accurate, neat and efficient manner.
  • Demonstrated knowledge of software, including Microsoft Office.
  • Excellent organizational skills.
  • Outstanding customer service skills.
  • Knowledge and demonstrated ability to utilize Storis, Ring Central Phone System, Package AI Routing Software and Company Intranet systems preferred.

Education and Experience:

  • High school diploma or equivalent combination of education and experience.
  • Previous clerical experience preferred

Physical Demands:

  • Ability to sit, stand, bend, stoop, and reach regularly.
  • Ability to remain in a stationary position for an extended period.
  • Ability to communicate effectively with customers and co-workers.
  • Ability to operate relevant equipment and observe details to complete assigned responsibilities.

In order to provide equal employment and achievement opportunities to all individuals, employment decisions at Levin Furniture will be based on merit, qualifications, and abilities. Levin Furniture does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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