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Inbound Associate Jobs in Maple Heights, OH (NOW HIRING)

As an Inbound Warehouse Associate, you will be responsible for offloading inbound vendor products while checking for the quality and accuracy of the product. Product will be received against purchase ...

Receiving Associate

Solon, OH · On-site

$20/hr

As a Receiving Associate, you will process inbound receipts, stage inventory for inter-center transfers and/or put-away. In addition, you'll be responsible for operating a forklift, reach truck, and ...

Receiving Associate

Solon, OH · On-site

$20/hr

As a Receiving Associate, you will process inbound receipts, stage inventory for inter-center transfers and/or put-away. In addition, you'll be responsible for operating a forklift, reach truck, and ...

Warehouse Associate

Mentor, OH · On-site

$14.25 - $17/hr

Receiving Associate Warehouse Receiving Associates are responsible for unloading, unpacking, and uploading inbound vendor shipments into the company's system. In some cases, the receiving associate ...

Warehouse Associate

Mentor, OH · On-site

$14.25 - $17/hr

Warehouse Receiving Associate Warehouse Receiving Associates are responsible for unloading, unpacking, and uploading inbound vendor shipments into the company's system. In some cases, the receiving ...

An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: * Oversee inbound operations for your designated section of the terminal dock * Manage up to 30 ...

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

As the Warehouse Associate , we need someone who will own a variety of material handling duties ... Performs receiving duties such as receiving and unloading inbound material, processing inbound ...

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Inbound Associate information

See Maple Heights, OH salary details

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How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Maple Heights, OH is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Maple Heights, OH are hiring for Inbound Associate jobs?

Cities near Maple Heights, OH with the most Inbound Associate job openings:

Inbound Warehouse Associate

sasholdings

Stow, OH

$20/hr

Full-time

Posted 5 days ago


Job description

As an Inbound Warehouse Associate, you will be responsible for offloading inbound vendor products while checking for the quality and accuracy of the product. Product will be received against purchase orders and staged on shelves, floors, or racking lines to support efficient picking practices. The position includes assisting in other departments as needed.  

Salary Overview:
The pay rate for this role starts at $20 per hour based on experience.

Hours:

The hours for this role are Monday through Friday 8am to 4:30pm.

Inbound Warehouse Associate Responsibilities include: 

  • Unload vendor trucks, receive products, and verify against purchase orders.
  • Inspect, stock, rotate, and restock inventory following FIFO and Dock-to-Stock practices.
  • Maintain warehouse organization, cleanliness, and safety standards.
  • Perform cycle counts, inventory checks, and resolve bin/part variances.
  • Manage returns, trouble table items, and support quality control processes.
  • Assist with order picking and cross-train across warehouse functions.
  • Cross-train for other roles within the warehouse to maximize the efficiency of the team. 
  • Participate in physical inventory, daily huddles, and continuous improvement efforts.
  • Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision. 

Inbound Warehouse Associate Qualifications and Skills:  

  • Ability to read, write, and speak English.  
  • Consistent work history and attendance record.  
  • Reliable transportation.  
  • High School Diploma or equivalent.  
  • Forklift, parts picker, and powered pallet jack experience is preferred.  
  • Must meet company background check and drug screen requirements.