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Inbound Associate Jobs in Akron, OH (NOW HIRING)

Warehouse Associate II (FT)

Brooklyn Heights, OH · On-site

$15.25 - $18/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

WAREHOUSE ASSOC II - SSC

Independence, OH · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate II (FT)

Independence, OH · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate

Walton Hills, OH

$14.75 - $17.50/hr

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Warehouse Associate

Walton Hills, OH · On-site

$14.75 - $17.50/hr

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Participate in associate meetings and communicate any concerns to management. * Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Warehouse Associate

Walton Hills, OH

$14.75 - $17.50/hr

Participate in associate meetings and communicate any concerns to management. Perform all job ... Inbound positions receive products into the facility and outbound ships products to customers. What ...

Warehouse Associate

Cleveland, OH

$15.50 - $18.50/hr

The Warehouse Associate is charged with the responsibility of shipping, receiving and storage of ... inbound emergency order records and methods. * all trans-shipping methods for emergency orders.

Customer Experience Associate

Cleveland, OH · On-site

$16 - $21.25/hr

Customer Experience Associate The Customer Experience Associate will also work with multiple teams ... Minimum one year of previous inbound call center experience. * Type 40 words per minute.

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Inbound Associate information

See Akron, OH salary details

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How much do inbound associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for inbound associate in Akron, OH is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.41 per hour, depending on experience, location, and employer.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What cities near Akron, OH are hiring for Inbound Associate jobs?

Cities near Akron, OH with the most Inbound Associate job openings:

Warehouse Associate & Assembler

PREMIER HOME PROS LLC

Brunswick, OH • On-site

$14.25 - $16.75/hr

Full-time

Re-posted 27 days ago


Job description

Kitting & Assembly Warehouse Associate
Company: Premier Home Pros
Location: Brunswick Distribution Center
Employment Type: Hourly
Department: Operations
Reports To: Warehouse Lead Associate


Position Summary

The Kitting & Assembly Warehouse Associate supports daily warehouse operations by assembling product kits, preparing components for shipment or production, and assisting with inventory and material handling tasks. This role requires attention to detail, flexibility, and a willingness to support multiple warehouse functions as business needs evolve.


Key Responsibilities
  • Assemble product kits and component sets according to work instructions or bills of materials

  • Verify correct components, quantities, and configurations during kitting and assembly

  • Label, package, and stage completed kits for storage or shipment

  • Pull, stage, and prepare orders to support shipping operations

  • Stock and put away inventory following established location and slotting guidelines

  • Assist with unloading inbound trailers or containers as needed

  • Perform basic quality checks on components and finished kits

  • Maintain clean, organized, and safe work areas


Equipment & Tools Used
  • Hand tools and assembly fixtures (as required)

  • Warehouse Management System (WMS) or pick lists

  • Pallet jacks and hand trucks

  • Forklifts or reach trucks (certification required)

  • Packing materials and labeling equipment


Safety Responsibilities
  • Follow all warehouse safety policies and PPE requirements

  • Use proper lifting and ergonomic techniques

  • Immediately report damaged equipment, unsafe conditions, or quality concerns


Qualifications
  • High school diploma or equivalent preferred

  • Previous warehouse, assembly, or kitting experience preferred

  • Ability to lift up to 50 lbs and stand for extended periods

  • Strong attention to detail and ability to follow written instructions

  • Flexible and willing to assist across multiple warehouse functions


Performance Expectations
  • Accuracy in kitting and assembly

  • Order fulfillment and inventory accuracy

  • Productivity, reliability, and adaptability

  • Compliance with safety and quality standards