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Inbound Associate Jobs in Texas (NOW HIRING)

Fulfillment Center Team Lead - Inbound

Lewisville, TX · On-site

$17 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Fulfillment Center Supervisor - Inbound See What We're All About As one of the nation ... The Supervisor leads a team of warehouse associates, enforces safety and compliance, and drives ...

Office Associate

Garland, TX · On-site

$16.75 - $22.25/hr

Description Job Purpose The purpose of the Office Associate is to accurately enter information into ... Accurately update inbound load information into multiple systems for inbound shipments. * Update ...

Office Associate

Garland, TX · On-site

$16.75 - $22.25/hr

Job Purpose The purpose of the Office Associate is to accurately enter information into SECO's and ... Accurately update inbound load information into multiple systems for inbound shipments. * Update ...

Office Associate

Garland, TX · On-site

$16.50 - $22/hr

Job Purpose The purpose of the Office Associate is to accurately enter information into SECO's and ... Accurately update inbound load information into multiple systems for inbound shipments. * Update ...

The STEP Associate is responsible for efficiently unloading inbound freight, processing merchandise, and stocking the sales floor within established time frames. * This role requires strong time ...

Team Lead Inbound Call Center Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 This ... Evaluates work of associates. Provides direction and coaching by identifying areas of improvement ...

Front Desk Associate

Temple, TX · On-site

$10 - $14/hr

Wags Front Desk Associate Do you have a passion for animals? Do you enjoy working with a team of ... This role includes taking inbound phone calls, helping the managers with reactive changes to our ...

Warehouse Associate - FT

Austin, TX · On-site

$15.75 - $18.75/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate - FT

Austin, TX · On-site

$16 - $19/hr

Performs receiving duties such as receiving and unloading inbound material, processing inbound ... The associate must be able to regularly lift up to 15-30 lbs and, at times, safely lift up to 70 ...

Showing results 41-60

Inbound Associate information

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are the most commonly searched types of Inbound jobs in Texas?

The most popular types of Inbound jobs in Texas are:

What cities in Texas are hiring for Inbound Associate jobs?

Cities in Texas with the most Inbound Associate job openings:

Fulfillment Center Team Lead - Inbound

EnCompass

Lewisville, TX • On-site

$17 - $21.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description


Description

Fulfillment Center Supervisor - Inbound

See What We're All About

As one of the nation's largest suppliers of appliance and HVAC parts, we like to do things a little differently. At Encompass, we believe in building a team that feels more like family-not the kind you see once a year, but the kind you count on every day.

We serve both businesses and consumers through our B2B and B2C divisions, helping repair technicians, manufacturers, home warranty providers, and DIYers get the parts they need-fast and securely. As Parts Town Home, we're part of the powerhouse Parts Town family, bringing innovation, exceptional service, and a commitment to a safe and efficient work environment in the residential parts space.

First and foremost, we're looking for people who live our core values and prioritize customer service-that's key. But we also value enthusiasm, integrity, and the courage to embrace change-all while keeping safety at the heart of everything we do.

We're interested in passionate people with fresh ideas from different backgrounds. That's what keeps us growing, innovating, and ensuring a safe, supportive workplace for all team members.

We're proud to be recognized for our growth and innovation, and we're always looking for driven team players who are ready to roll up their sleeves, go the extra mile, and help maintain a culture where safety and excellence go hand in hand. If that sounds like you, let's talk-Apply Today!

Perks

  • The Encompass Family - check out Who We Are to become a part of it!
  • Team member appreciation events and recognition programs
  • Casual dress code
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered!
  • Team Member discounts on our merchandise plus a variety of other cool special deals with our suppliers.

Bonus Fulfillment Center Perks

  • Free Nike Airs-Yep, that's right! Each team member receives abrand-newpair of Nike Air Zoom Pegasus running shoes. Wefootthe bill because we'resolelyfocused on your comfort and wellbeing!(See what we did there? Who doesn't love a good shoe pun?).
  • There IS such a thing as afree lunch! We often break out the grill for team BBQs or cater in special meals.
  • Referral Bonus Program
  • We offer forklift training programs
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • Just because you can't wear your clubbing outfits doesn't mean you can'tdancethrough the aisles to your next pick if you want! You supply the moves, and we supply the high-energy music through speakers located throughout the warehouse.

The Jobat aGlance

The Inbound Supervisor at our fulfillment center oversees the daily operations of the receiving and putaway. This role ensures inbound shipments are accurately unloaded, inspected, processed, and stored, while maintaining high inventory accuracy and quality standards. The Supervisor leads a team of warehouse associates, enforces safety and compliance, and drives process efficiency to support overall operational performance.

A Typical Day

  • Supervise and coordinate the activities, including unloading, receiving, inspection, staging, and putaway, ensuring timely and accurate processing of incoming shipments.
  • Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
  • Ensure adherence to company policies, safety procedures, and quality control standards.
  • Collaborate with warehouse leadership and other departments to optimize workflow and resolve operational issues.
  • Maintain an organized and clean work environment in the receiving and putaway areas.
  • Monitor and report on productivity, error rates, and accuracy; implement corrective actions as needed.
  • Assist in developing and implementing continuous improvement initiatives to increase efficiency.
  • Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
  • Promote a positive, team-oriented culture and support employee engagement.

To Land This Opportunity

  • High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus.
  • 2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role.
  • Experience with warehouse management systems (WMS) and RF scanning equipment.
  • Strong organizational and problem-solving skills.
  • Effective communication and leadership abilities. You're proficient in English (verbal and written).
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Knowledge of OSHA safety standards and best practices in warehouse operations.
  • Flexibility to work various shifts, including weekends or holidays, as needed.
  • Ability to lift up to 50 lbs. regularly and stand/walk for extended periods.
  • Comfortable working in varying warehouse temperatures and conditions.
  • Manual dexterity to operate warehouse equipment and tools.
  • Experience with Lean or Six Sigma methodologies is helpful.
  • Forklift certification preferred.
  • You can work Monday - Friday, 6:00 AM - 3:00 PM along with occasional overtime and weekends as needed.

At Encompass, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The hourly range for this role is based on including but not limited to qualifications, experience, equipment, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a production bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.

Encompass Supply Chain Solutions, Inc., welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.