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Inbound Associate Jobs in Texas (NOW HIRING)

Four Hands

Logistics Coordinator, Inbound

Austin, TX · On-site

$19.25 - $25.75/hr

We're on the lookout for a Logistics Coordinator to help keep our inbound ocean freight moving ... Associate or Bachelor's degree in Supply Chain, Logistics, or a related field * 1-3 years of ...

Four Hands

Logistics Coordinator, Inbound

Austin, TX · On-site

$19.25 - $25.75/hr

We're on the lookout for a Logistics Coordinator to help keep our inbound ocean freight moving ... Associate or Bachelor's degree in Supply Chain, Logistics, or a related field * 1-3 years of ...

Simos

Warehouse Associate

Conroe, TX · On-site

$16.50/hr

SIMOS is hiring Warehouse Associates in Conroe, TX! At SIMOS, associates are paid weekly on Fridays ... Unload inbound trailers manually and via conveyor belts * Load, stack, shrink-wrap, and palletize ...

American Welding and Gas

Warehouse Associate

Groves, TX · On-site

$14.75 - $17.50/hr

Warehouse Associate American Welding & Gas Inc, has an immediate opening for a Warehouse Associate ... Stock inbound merchandise * Release and verify validity of inbound purchase orders. * Properly log ...

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Inbound Associate information

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the most commonly searched types of Inbound jobs in Texas?

The most popular types of Inbound jobs in Texas are:

What cities in Texas are hiring for Inbound Associate jobs?

Cities in Texas with the most Inbound Associate job openings:

Inbound Associate jobs near you

Logistics Coordinator, Inbound

Four Hands

Austin, TX • On-site

$19.25 - $25.75/hr

Per diem

Posted 17 days ago

Job description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
We're on the lookout for a Logistics Coordinator to help keep our inbound ocean freight moving smoothly from origin ports to our distribution network. In this role, you'll manage the day-to-day movement of ocean containers from vessel arrival through final delivery, coordinating with steamship lines, rail ramps, drayage partners, and warehouse teams along the way. You'll play a key role in keeping shipments on schedule, managing transportation costs, and quickly resolving issues that could impact delivery. If you're highly organized, detail-oriented, and thrive in a fast-paced environment, this role is a great opportunity to make a direct impact on how we move product.
In This Role
  • Monitor ocean vessel arrivals, container availability, and rail schedules daily
  • Track ocean freight booking releases and confirmations, and maintain key milestones in the transportation management system
  • Maintain accurate transit times in the ERP to ensure receiving and planning teams have reliable arrival dates
  • Assign container pickups to approved drayage partners
  • Coordinate and schedule delivery appointments with warehouse receiving teams based on inbound capacity
  • Serve as the primary point of contact for warehouse receiving teams, aligning inbound flow with dock capacity and resolving delivery questions
  • Monitor port last free days and coordinate timely container pickup to minimize demurrage, per diem, and detention charges
  • Report detention and demurrage charges and exposure, tracking causes and trends to support cost prevention
  • Resolve logistics bottlenecks, including customs holds, gate congestion, and chassis shortages
  • Prepare and distribute a daily inbound shipment summary highlighting arrivals, exceptions, and priorities
  • Other duties as assigned, in accordance with training and qualifications
  • Uphold the Core Values and be a valuable member of the Four Hands Team
    • Be open and honest
    • Reach for excellence
    • Act with responsibility
    • Value the whole person
    • Enjoy the journey

The Ideal Person
  • Associate or Bachelor's degree in Supply Chain, Logistics, or a related field
  • 1-3 years of experience in ocean import logistics, drayage coordination, or port operations
  • Proficiency in Microsoft Excel and transportation management systems
  • Strong understanding of port terminal operations, steamship lines, rail ramps, and chassis pools
  • Excellent multitasking, communication, and problem-solving skills, with the ability to stay organized and make quick decisions in a fast-paced environment

About Four Hands
Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.
Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.
And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done.
Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Visit www.FourHands.com for more information.

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