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Inbound Associate Jobs in Texas (NOW HIRING)

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Associate

Mckinney, TX · On-site

$40K - $43K/yr

The Associate evaluates inbound customer materials, aligns product categories to contracted rate cards, produces customer settlements, and communicates with customers by email, phone, and in-person ...

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Warehouse Associate

Conroe, TX · On-site

$16.50/hr

SIMOS is hiring Warehouse Associates in Conroe, TX! At SIMOS, associates are paid weekly on Fridays ... Unload inbound trailers manually and via conveyor belts * Load, stack, shrink-wrap, and palletize ...

Mailroom Associate

Irving, TX · On-site

$15.25 - $18.25/hr

The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering ... Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software ...

Showing results 21-40

Inbound Associate information

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are the most commonly searched types of Inbound jobs in Texas?

The most popular types of Inbound jobs in Texas are:

What cities in Texas are hiring for Inbound Associate jobs?

Cities in Texas with the most Inbound Associate job openings:

Wireless Inbound Sales Rep - Career Growth

EchoStar

El Paso, TX • On-site

$70K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago


EchoStar rating

7.1

Company rating: 7.1 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

64th of 99 rated telecommunications companies


Job description

Company Summary

.

Inbound Sales Specialist

Estimated On-Target Earnings: $70,000 (hourly base pay + estimated commissions). This role offers uncapped commissions, with top earners earning $100k or more in total annual compensation! Actual earnings will vary based on individual sales performance.

Why Join EchoStar El Paso?

Are you highly competitive, driven by financial success, and ready to turn your ambition into a potential six-figure trajectory? At EchoStar, a Fortune 250 leader, we do not just offer a job. We give you the keys to a long-term career destination right here at our El Paso facility on Joe Battle Drive.

Our Inside Sales team is the engine of our growth, handling 100% inbound calls. That means zero cold calling, zero outbounding, and zero chasing cold leads. The customers are reaching out to you. If you have the tenacity to overcome objections, love the thrill of closing a deal, and want a clear opportunity for career advancement, this is where you belong.

This role is on-site at 1285 Joe Battle Dr, El Paso, TX. 79936

Job Duties and ResponsibilitiesThe Daily Mission
  • Drive Inbound Revenue: Field 100% inbound customer inquiries within a high-energy, fast-paced call center environment.
  • Consultative Value Selling: Listen actively to uncover customer needs and use top-down selling techniques to match them with our wireless and internet products.
  • Overcome & Close: Navigate customer objections with confidence, resilience, and curiosity, transforming basic inquiries into high-value sales.
  • Maintain Performance Agility: Demonstrate a growth mindset by bouncing back quickly from tough calls or missed daily metrics, aiming to win every single shift.
  • Operate with Integrity: Ensure every customer interaction is handled with absolute honesty, transparency, and pride.
Skills, Experience and RequirementsWhat You Bring
  • Financial Ambition & Drive: You are fiercely money-motivated and energized by the opportunity to maximize an uncapped commission structure.
  • Grit and Resilience: You possess a competitive spirit and the internal stamina to view a "no" as just another step toward a "yes," bouncing back quickly after a tough call.
  • Persuasive Communication: You can drill down into what a customer actually needs and paint a compelling picture of product value using top-down selling techniques.
  • Professional Flexibility: You hold a high school diploma or GED equivalent and are willing to work a full-time schedule that may include evenings, weekends, or holidays.
  • Open to All Backgrounds: Prior call center or sales experience is a great bonus, but it is not required. We provide comprehensive paid training to set you up for success. Training time is compensated at your regular base pay rate.
Compensation, Perks & Rapid Career Pathing
  • Flexible Scheduling: Positions require availability for on-site shifts, including evenings and weekends; training hours will be provided upon hire.
  • Accelerated Growth Path: We reward high performance with accelerated career advancement opportunities. Without changing your day-to-day call type, you could advance up two full title tiers in your first 12 months, raising your base hourly pay as follows:
    • Level 1 (Account Associate Executive): $15.75/hr base pay
    • Level 2 (Account Executive): $17.25/hr base pay
    • Level 3 (Senior Account Executive): $18.25/hr base pay
  • Elite Incentives: Access to our rewards program featuring performance-based luxury trips, electronics, and cash prizes.
  • Premium Benefits Package: Full medical, dental, and vision insurance; 401(k) with company match; Employee Stock Purchasing Program (ESPP); and Tuition Reimbursement.
  • Exclusive Employee Perks: Complimentary DISH TV service at your home, plus steep discounts on Sling TV and Boost Mobile plans.

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

#ELPT1


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