Credit Services Associates are responsible for answering a heavy volume of incoming calls, providing customer service, collections (asking for payment), and responding to inquiries on general account information. They will also coordinate with our Collections Associates in the resolution of billing disputes that affect the ability to collect receivables.
Preferred Skills (not required):
- Customer Service experience
- Call Center experience (this role will manage approx. 60 - 70 inbound calls per day)
- Proficient in the use and navigation of computers and software
- Ability to multitask effectively
- Open to constructive feedback