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Inbound Associate Jobs in Massachusetts (NOW HIRING)

Core-Mark

Warehouse Associate Night Shift

Milford, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Maynard, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Worcester, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Oakham, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Westborough, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Still River, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Swansea, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Natick, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Wayland, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

North Grafton, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Medway, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Fiskdale, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Worcester, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Cherry Valley, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Walpole, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Norton, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Webster, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

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Showing results 21-40

All JobsInbound Associate JobsInbound Associate Jobs in Massachusetts

Inbound Associate information

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What are the most commonly searched types of Inbound jobs in Massachusetts?

The most popular types of Inbound jobs in Massachusetts are:

What cities in Massachusetts are hiring for Inbound Associate jobs?

Cities in Massachusetts with the most Inbound Associate job openings:

Inbound Associate jobs near you

Customer Service/Warehouse Associate - FT

Dal-Tile

Westwood, MA • On-site

$16.25 - $22.25/hr

Other

Re-posted 14 days ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers

Job description

About the Job
Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, including servicing walk-in customers, completing sales transactions, and handling material handling duties such as receiving, loading/unloading material, pulling/assembling customers' orders, and conducting inventory checks. This position may involve daily use of forklift and/or crane equipment.
Primary Objective:
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Countertop location.
Primary Function and Scope:
  • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
  • Addresses and resolves customer complaints (returns and order errors).
  • Performs various office administration duties such as processing payments and receipts, reconciliation of DSR's and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders.
  • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
  • Wait on customers and prepare sales slips.
  • Produces daily sales reports.
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, processing stock material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates crane forklift equipment.
  • Maintains a clean and organized facility by sweeping, trash removal, restroom cleaning, and general office maintenance, etc.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.
Experience and Knowledge Required:
  • HS diploma or equivalent experience.
  • 1+ years of customer service experience and warehouse experience.
  • Crane Forklift Experience is a plus.

Competencies: Organization, math, time management, computer skills, detail-oriented, customer service, safety-conscious.
Other Pertinent Job Information:
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk, or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

What Daltile employees say

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