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Inbound Associate Jobs in Fall River, MA (NOW HIRING)

Mosquito Squad

Sales Associate

Smithfield, RI · On-site

$12.50/hr

As an Inbound Sales Associate you will also be given access to our state of the art CRM software to keep details at hand. Additionally, managers/sales support provide realtime sales coaching/feedback ...

Balise Auto

Retention Associate, Balise Toyota Warwick

Warwick, RI · On-site

$16 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Retention Associate, Balise Toyota Warwick Toyota Warwick - Warwick, RI 02888 Overview Salary Range ... Answer inbound calls. * Schedule appointments for our service departments. * Confirm appointments ...

New

Core-Mark

Warehouse Associate Night Shift

Greenville, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Providence, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Providence, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Smithfield, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Warwick, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Central Falls, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Rumford, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Lincoln, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Swansea, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Warwick, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Riverside, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Norton, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Cranston, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Providence, RI · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

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All JobsInbound Associate JobsInbound Associate Jobs in Fall River, MA

Inbound Associate information

See Fall River, MA salary details

$8

$17

$27

How much do inbound associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound associate in Fall River, MA is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.33 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What cities near Fall River, MA are hiring for Inbound Associate jobs?

Cities near Fall River, MA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Planning and Advice Associate - Smithfield, RI

Fidelity Investments

Smithfield, RI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services

Job description

Job Description:Planning and Advice Associate

As a Planning and Advice Associate, you serve as a trusted partner for our workplace and personal investment customers. You will engage in inbound and outbound conversations, provide guidance on retirement and/or investment needs, and help clients navigate Fidelity's products, services, and planning tools. You will develop relationshipbuilding, planning, and service to sales skills through a structured development path with comprehensive training and licensing support.

Key Responsibilities

  • As part of the Planning and Advice inbound and outbound call team, you will start your journey in our multi-stage development to a career in planning and advice where you will build relationships with 401(k) workplace participants and/or personal investment clients through planning and advice conversations.

  • Guide clients using Fidelity's planning tools, research, and investment solutions.

  • Handle inbound service and consultative calls; conduct outbound outreach through warm opportunities and/or appointments.

  • Introduce customers to appropriate business partners and set targeted planning appointments to help people create their path to financial well-being.

  • Discuss market trends, investment concepts, and financial planning strategies.

  • Manage and prioritize your day using Salesforce and internal systems.

Skills & Expertise

  • Strong client relationship and consultative experience.

  • Experience with inbound/outbound warm leads and customer engagement.

  • Interest or knowledge in financial services and retirement planning.

  • Strong communication, technology, and timemanagement skills.

  • Ability and flexibility to work in a "hybrid" work setting, both at home and in office.

  • Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire

Licensing & Development

  • Paid support to obtain SIE, Series 7, and Series 66.

  • Tuition reimbursement available for future credentials.

Our Investments in You

Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.

Sound too good to be true? See for yourself and learn more about our benefits offerings:

  • Click to hear from a few of our associates about the outstanding benefits Fidelity offers:Benefits at Fidelity Investments (opens in a new tab)

  • Click here for a local news story about how we are helping ouremployees pay back their student loan debt (opens in a new tab)

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Series 07 - FINRA, Series 66 - FINRACategory:Sales

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

What Fidelity Investments employees say

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