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Inbound Associate Jobs in Holyoke, MA (NOW HIRING)

Target

Seasonal: 4am Inbound (Stocking) (T1839)

Hadley, MA · On-site

$17.75 - $26.65/hr

Seasonal Inbound Expert * Seasonal Food & Beverage Expert * Seasonal Tech Consultant Find competitive benefits from financial and education to well-being and beyond at Benefits Eligibility Please ...

Parksite

Warehouse Associate

South Windsor, CT · On-site

$20.90 - $22.99/hr

Warehouse Associate Join Our Dynamic Distribution TeamOverview Parksite and Atlantic plywood, a 100 ... Unload and inspect inbound merchandise for accuracy and quality * Check in products against ...

Parksite

Warehouse Associate

South Windsor, CT · On-site

$20.90 - $25.29/hr

Warehouse Associate Join Our Dynamic Distribution TeamOverview Parksite and Atlantic plywood, a 100 ... Unload and inspect inbound merchandise for accuracy and quality * Check in products against ...

Parksite

Warehouse Associate

East Windsor, CT · On-site

$20.90 - $25.29/hr

Unload and inspect inbound merchandise for accuracy and quality * Check in products against ... Lead Warehouse Associate - mentor new team members and coordinate daily operations * Inventory ...

Parksite

Warehouse Associate

Broad Brook, CT · On-site

$20.90 - $25.29/hr

Warehouse Associate Join Our Dynamic Distribution TeamOverview Parksite and Atlantic plywood, a 100 ... Unload and inspect inbound merchandise for accuracy and quality * Check in products against ...

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Inbound Associate information

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How much do inbound associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound associate in Holyoke, MA is $16.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.
What cities near Holyoke, MA are hiring for Inbound Associate jobs? Cities near Holyoke, MA with the most Inbound Associate job openings:
Inbound Associate jobs near you

Warehouse Associate Night Shift

Core-Mark

Brimfield, MA • On-site

$17/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Core-Mark rating

6.8

Company rating: 6.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

34th of 49 rated food wholesalers

Job description

Job Description:

Position Details:
  • Pay: $17.00/hour + performance incentives (pay is based on experience and will be discussed in the interview)
  • Days: Sunday - Thursday
  • Shifts Available:  (Flexible start times available, will be discussed further during an interview!)
    • 3:00pm - Until Finished 
    • 6:00pm - Until Finished 

We Deliver the Goods:
  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Warehouse associates are the foundation to our company’s success. They work actively, safely, and independently to maintain the efficient flow of products through our distribution process, while ensuring quality standards.
Primary Responsibilities:
The Warehouse Person moves and tracks all inbound, outbound, and stored products within the warehouse. Offloads, stocks, selects, and replenishes products.
Responsibilities may include, but not limited to:
  • Receives all inbound merchandise and locate proper pick location.
  • Restocks order pick and flow lines to prepare warehouse for order selection.
  • Ensures placement of product in sufficient quantities to accommodate routine or special demands.
  • Maintains a high level of attention to detail by ensuring that proper attention is given to all areas including, but not limited to; balers, aisles, racking, floors, door pits, and other areas as assigned.
  • Transfers merchandise from the receiving area to it appropriate location. Consolidates merchandise into picking containers as necessary.
  • Packs products securely in cartons and totes. Ensures application of shipping ID and mark cartons/totes with truck run and stop number.
  • Ensures safe and efficient movement and tracking of inbound, outbound, and stored products within the warehouse.
  • Maintains inventory integrity by adhering to system processes.
  • Pulls orders according to sequencing on delivery route/run list.
  • Records amounts of materials or items received or distributed.
  • Performs end of shift tasks such as: charging power equipment and verifying completed work.
  • Maintains orderly workstation; return supplies and merchandise to assigned locations.
  • Follow all preferred work methods, safety policies and procedures per company guidelines. Ensure work area is safe and report any unsafe conditions and/or acts immediately.
  • Perform other related duties as assigned.
#CM-ALL

Qualifications:

High School Diploma/GED or Equivalent
Must be able to work the scheduled/assigned times and required overtime for the position
Able to stand, walk, reach, and lift repeatedly throughout shift
Able to lift, stack, and/or pull products off shelves, as well as replenish product, from various heights weighing between 10-35 pounds and generally up to between approximately 60 and 90 pounds, depending on the location, throughout shift
Able to obtain certifications for powered equipment, such as Forklift operation
Pass post offer drug test and criminal background check

Company description


Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $23 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

What Core-Mark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Core-Mark

Sourced by ZipRecruiter

Core-Mark, a Performance Food Group Company, is part of a Fortune 150 company that continues to grow as an industry leader in fresh and broad-line solutions to the convenience retail industry. Our reputation of empowering customers, employees, and communities has allowed us to build over $17 Billion in revenue. Through our distribution centers, we offer a full range of products, programs, and solutions to customers across the U.S. and Canada.

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Westlake, TX, US

Year founded

1888

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