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Inbound Associate Jobs in Lawrence, MA (NOW HIRING)

Waste Management , Inc.

Warehouse Associate

Haverhill, MA · On-site

$16.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Warehouse Associate Under direct supervision, the Warehouse Associate role receives inbound materials, performs equipment maintenance, loads and unloads vehicles, performs general housekeeping and ...

Sea Machines

Supply Chain Associate

Boston, MA · On-site

Work closely with Logistics Operations to help track inbound and outbound shipments and communicate ... Associate or Bachelor's degree in Business, Management, or a related field preferred. * One to ...

Sea Machines

Supply Chain Associate

East Boston, MA · On-site

Work closely with Logistics Operations to help track inbound and outbound shipments and communicate ... Associate or Bachelor's degree in Business, Management, or a related field preferred. * One to ...

DB Roberts

Warehouse Associate

Wilmington, MA · On-site

$17.50 - $20.75/hr

Receiving Associate Warehouse Receiving Associates are responsible for unloading, unpacking, and uploading inbound vendor shipments into the company's system. In some cases, the receiving associate ...

DB Roberts

Warehouse Associate

Wilmington, MA · On-site

$17.50 - $20.75/hr

Warehouse Receiving Associate Warehouse Receiving Associates are responsible for unloading, unpacking, and uploading inbound vendor shipments into the company's system. In some cases, the receiving ...

Bob's Discount Furniture

Bob Squad Sales Associate

Nashua, NH · On-site

$12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Bob's Squad Associate Job Overview Do you thrive on creating positive customer ... Inbound call center or in-store support, depending on location. Must be comfortable handling ...

Waste Management , Inc.

Warehouse Associate (WMHS), RWCS

Haverhill, MA · On-site

$16.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Warehouse Associate Under direct supervision, the Warehouse Associate role receives inbound materials, performs equipment maintenance, loads and unloads vehicles, performs general housekeeping and ...

Amazon

Logistics Lead, Inbound & Outbound Logistics

Reading, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key job responsibilities - Lead a team of technicians and associates to execute daily manufacturing ... A day in the life As an Inbound & Outbound Logistics Production Lead at Amazon Robotics, you'll ...

Core-Mark

Warehouse Associate Night Shift

Maynard, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Sudbury, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Stow, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Littleton, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Boxborough, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

Core-Mark

Warehouse Associate Night Shift

Harvard, MA · On-site

$17/hr

  • Medical

  • Retirement

  • PTO

Receives all inbound merchandise and locate proper pick location. * Restocks order pick and flow lines to prepare warehouse for order selection. * Ensures placement of product in sufficient ...

IC-CAP, LLC

ASR 1

Bedford, MA · On-site

Processing inbound and outbound classified mail and receipt records * Perform destruction of ... Associate's degree in related area counts as 2 yrs of experience Experience Educaiton Equivalents:

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All JobsInbound Associate JobsInbound Associate Jobs in Lawrence, MA

Inbound Associate information

See Lawrence, MA salary details

$9

$17

$28

How much do inbound associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound associate in Lawrence, MA is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by inbound associates, and how can they be managed effectively?

Inbound Associates often encounter challenges such as managing high call volumes, handling difficult customer inquiries, and maintaining accuracy while processing orders. To handle these effectively, it’s important to develop strong organizational skills, remain calm under pressure, and utilize available support systems like team leads or knowledge bases. Regular training and open communication within the team also help Inbound Associates stay updated on procedures and improve their problem-solving abilities, contributing to a more positive and efficient work environment.

What is an inbound associate?

Inbound Associates are professionals who handle incoming communications, such as phone calls, emails, or chats, typically in a customer service or call center environment. Their main responsibilities include assisting customers with inquiries, processing orders, resolving issues, and providing product or service information. Inbound Associates play a key role in ensuring customer satisfaction by responding efficiently and courteously to requests or concerns. They often work with various systems and tools to track interactions and maintain accurate records.

What is the difference between Inbound Associate vs Customer Service Representative?

AspectInbound AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentCall centers, retail, or office settings handling inbound callsCall centers, retail, or office settings assisting customers via calls or in person
Employer & Industry UsageRetail, telecommunications, e-commerce, and service industriesRetail, banking, telecom, and service sectors
Common Search & ComparisonInbound AssociateCustomer Service Representative

Both roles involve assisting customers, primarily through inbound calls or interactions. Inbound Associates often focus on specific product or service inquiries, while Customer Service Representatives may handle a broader range of customer issues. The skills and credentials required are similar, making these roles closely related in customer support environments.

What are the key skills and qualifications needed to thrive as an inbound associate, and why are they important?

To thrive as an Inbound Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), barcode scanners, and inventory tracking software is typically required. Excellent teamwork, communication, and time management skills help you succeed in fast-paced environments. These competencies ensure accurate inventory handling, efficient operations, and smooth workflow within the warehouse.

What cities near Lawrence, MA are hiring for Inbound Associate jobs?

Cities near Lawrence, MA with the most Inbound Associate job openings:

Inbound Associate jobs near you

Warehouse Associate

Waste Management , Inc.

Haverhill, MA • On-site

$16.25 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Waste Management rating

7.5

Company rating: 7.5 out of 10

Based on 645 frontline employees who took The Breakroom Quiz

27th of 90 rated recycling and waste

Job description

Warehouse Associate

Under direct supervision, the Warehouse Associate role receives inbound materials, performs equipment maintenance, loads and unloads vehicles, performs general housekeeping and processes material for treatment. Assembles mail-back and other product kits. The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family. We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work. We Are Committed to Growth: Annual Education Assistance Benefit available for team members. We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

I. Job Summary: Under direct supervision, the Warehouse Associate role receives inbound materials, performs equipment maintenance, loads and unloads vehicles, performs general housekeeping and processes material for treatment. Assembles mail-back and other product kits.

  • Assembles mailback and other product kits according to established procedures. Picks kits and stock items from printed pick list to fulfill customer orders
  • Packs orders for shipment to insure efficient use of materials and safety of items in transit
  • Unloads, inspects, and reports status of inbound materials
  • Uses handheld to execute outbound order shipments
  • Stocks pick and rack locations to meet projected demand requirements
  • Works toward achieving maximum efficiencies in an established work environment while maintaining safety & compliance with all applicable rules and regulations
  • Performs physical inventory counts
  • Provides feedback to management on ways to increase efficiencies and the effectiveness of servicing customer needs. Participates in process improvement activities (LEAN)
  • Performs necessary record keeping activities
  • Perform other duties and responsibilities, as assigned
  • Demonstrates the ability to observe safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly
  • Demonstrates the ability to operate forklift, pallet jack, and dolly
  • Demonstrates the ability to drive equipment in close quarters

III. Qualifications: B. Preferred Qualifications

  • 1 year of experience, preferably in plant environment

IV. Physical Requirements: Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Field: This job operates in both inside garage, shop or gas plant conditions as well as in outside conditions that include inclement weather, heat and humidity. This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.

V. Benefits: At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

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