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Inbound Account Manager Jobs in Washington (NOW HIRING)

What We Need Corpay is currently looking to hire an Account Manager within our North American Fleet ... Responding to inbound emails, faxes, and phone calls * Developing and executing a client service ...

What We Need Corpay is currently looking to hire an Account Manager within our North American Fleet ... Responding to inbound emails, faxes, and phone calls * Developing and executing a client service ...

What We Need Corpay is currently looking to hire an Account Manager within our North American Fleet ... Responding to inbound emails, faxes, and phone calls * Developing and executing a client service ...

What We Need Corpay is currently looking to hire an Account Manager within our North American Fleet ... Responding to inbound emails, faxes, and phone calls * Developing and executing a client service ...

Respond to inbound customer emails and phone calls in a timely, professional, and customer-focused ... Prior account management, relationship management, or business-to-business customer support ...

The Account Manager is responsible for protecting and growing the assigned account base by building ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

The Account Manager is responsible for protecting and growing the assigned account base by building ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

Respond to inbound customer emails and phone calls in a timely, professional, and customer-focused ... Prior account management, relationship management, or business-to-business customer support ...

You will be responsible for managing inbound inquiries, re-engaging warm leads, and maintaining a ... Account Management : Identify opportunities to offer additional services and enhance client ...

Account Manager The Account Manager understands how both qualitative and quantitative research can ... Successful candidates will have experience developing and managing sales pipelines with inbound and ...

Account Manager The Account Manager understands how both qualitative and quantitative research can ... Successful candidates will have experience developing and managing sales pipelines with inbound and ...

Account Manager The AccountManagerunderstands how both qualitative and quantitative research can ... Successful candidates will have experience developing and managing sales pipelines with inbound and ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

Account Manager

Lanham, MD · On-site

$65K - $70K/yr

Account Managers work closely with senior members of our team, as well as clients and partners, to ... inbound clients. * Reviews and provides QC assistance all program performance metrics including ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

This experienced account management role owns a portfolio of mid-market customers and serves as the ... Balance weekly priorities across proactive portfolio work, inbound customer needs, internal ...

Accept inbound and perform outbound prospecting activities to identify new sales opportunities ... The Regional Account Manager is required to spend more than 50% of their time outside of their ...

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Inbound Account Manager information

What is an inbound account manager?

An Inbound Account Manager is a professional responsible for managing relationships with existing clients who initiate contact with a company, typically regarding ongoing services, renewals, or additional needs. They handle inquiries, resolve issues, and identify opportunities to upsell or cross-sell products and services. Their goal is to ensure customer satisfaction, retention, and growth by proactively addressing client needs and maintaining strong communication. Inbound Account Managers often work closely with sales, support, and product teams to deliver tailored solutions. This role is key in building long-term partnerships and driving business growth.

What are the key skills and qualifications needed to thrive as an inbound account manager?

To thrive as an Inbound Account Manager, you need strong customer relationship management, sales acumen, and a deep understanding of the company's products or services, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and sales automation systems is typically required. Excellent communication, active listening, and problem-solving skills help you build trust and address client needs effectively. These competencies are crucial for nurturing long-term client relationships, maximizing account value, and ensuring customer satisfaction in a competitive market.

How does an inbound account manager typically collaborate with sales and customer support teams to ensure client satisfaction?

Inbound Account Managers work closely with both sales and customer support teams to provide a seamless experience for clients. They often serve as the primary point of contact for inbound inquiries, ensuring that client needs are identified and addressed promptly. Regular communication with sales helps them understand ongoing promotions or product updates, while collaboration with customer support ensures that any post-sale issues are resolved efficiently. This cross-functional teamwork is essential for maintaining strong client relationships and achieving retention goals.

What is the difference between Inbound Account Manager vs Customer Service Representative?

AspectInbound Account ManagerCustomer Service Representative
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldHigh school diploma or equivalent often sufficient
Work EnvironmentOffice setting, often in sales or account management teamsCall centers, retail, or office environments
Employer & IndustryCommon in B2B and B2C companies, especially in sales-driven industriesRetail, telecom, and service industries

The Inbound Account Manager focuses on managing existing client accounts, upselling, and maintaining relationships, often requiring sales skills and industry knowledge. Customer Service Representatives primarily handle customer inquiries, resolve issues, and provide support. While both roles involve client interaction, the Inbound Account Manager has a more strategic, sales-oriented focus compared to the support-focused Customer Service Representative.

Can I be an inbound account manager with no experience?

Inbound account manager roles typically require some customer service or sales experience, but entry-level positions may be available for candidates with strong communication skills and a willingness to learn. Relevant skills such as CRM software knowledge and basic industry understanding can help compensate for limited experience. Certifications or training programs can also improve prospects for those new to the field.

How much does an inbound account manager get paid?

The average salary for an inbound account manager ranges from $45,000 to $70,000 per year, depending on experience, location, and industry. Many roles also offer commissions or bonuses based on performance, and strong communication skills are often required.

What are the most commonly searched types of Inbound Account jobs in Washington?

The most popular types of Inbound Account jobs in Washington are:

What cities in Washington are hiring for Inbound Account Manager jobs?

Cities in Washington with the most Inbound Account Manager job openings:

Account Manager

Brentwood, MD • Hybrid

corpay
Software Development • 10K+ employees

Full-time

Re-posted 3 days ago


Corpay rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers


Job description

What We Need 

Corpay is currently looking to hire an Account Manager within our North American Fleet division. This position falls under our Fuel line of business and is located in Brentwood, TN. In this role, you will work directly with clients to provide daytoday account support, problem resolution, research, and analysis. You will develop and execute a client service delivery strategy centered on client needs, contract specifications, and cost components. You will report directly to the Senior Manager, National Accounts, and regularly collaborate with multiple internal teams and departments. 

How We Work 

As an Account Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: 

  • Assigned workspace in the Brentwood, TN office 

  • Company-issued equipment  

  • Formal, hands-on training 

Role Responsibilities 

The responsibilities of the role will include: 

  • Working with an assigned mentor as accounts are assigned and beginning to support the assigned client base 

  • Working directly with clients to provide daytoday account support, including resolving problems, researching issues, and analyzing account activity 

  • Responding to inbound emails, faxes, and phone calls 

  • Developing and executing a client service delivery strategy based on client needs, contract requirements, and cost considerations 

  • Conducting regularly scheduled calls with clients, including training and education sessions 

  • Monitoring service levels through customer feedback and proactively addressing gaps 

  • Interacting with and developing relationships across internal departments to effectively support the customer base 

Qualifications & Skills 

  • Bachelor’s degree preferred; 1+ years equivalent relevant work experience required 

  • Selfdriven to develop professionally, improve performance, and fully leverage available tools and systems 

  • One to two years of experience in a customer service or clientfacing role  

  • Willingness to work a hybrid schedule (1 PM – 10 PM or aligned business needs)  


What Corpay employees say

Pay

Benefits

Hours and flexibility

Workplace

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