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In Store Shopper Jobs in Decatur, AL (NOW HIRING)

Food City

Professional Shopper

Athens, AL · On-site

The Personal Shopper is responsible for the accurate and efficient shopping and processing of all ... Ensure efficient and courteous customer service to store locations in support of the company ...

Food City

Personal Shopper Coordinator

Athens, AL · On-site

The Personal Shopper Coordinator is responsible for maintaining the accurate and efficient shopping ... Ensure efficient and courteous customer service to store locations in support of the company ...

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In Store Shopper information

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$4

$16

$26

How much do in store shopper jobs pay per hour?

As of May 29, 2026, the average hourly pay for in store shopper in Decatur, AL is $16.12, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an In Store Shopper, and why are they important?

To thrive as an In Store Shopper, you need strong attention to detail, time management, and a good knowledge of grocery products, usually supported by a high school diploma or equivalent. Familiarity with mobile order fulfillment apps, handheld scanners, and inventory management systems is often required. Excellent customer service, communication, and problem-solving skills help build positive shopping experiences and resolve issues efficiently. These abilities are vital for ensuring accurate order fulfillment, customer satisfaction, and smooth store operations in a fast-paced retail environment.

What are some common challenges faced by In Store Shoppers and how can they be managed?

In Store Shoppers often face challenges such as locating hard-to-find items, managing multiple orders simultaneously, and meeting tight deadlines to ensure timely delivery. Staying organized, communicating proactively with customers about substitutions, and having a strong knowledge of store layout can help manage these challenges. Many teams provide training and support to help shoppers improve efficiency and customer satisfaction, creating a collaborative and fast-paced work environment.

What are In Store Shoppers?

In Store Shoppers are retail employees responsible for selecting and packing groceries or merchandise for customers who place orders online or through a store's app. They navigate the store aisles, pick the best quality items, and ensure that orders are accurate and complete. In Store Shoppers play a key role in fulfilling online shopping requests and supporting curbside pickup or delivery services. Their work helps provide convenience for customers who prefer not to shop in person.

What is the difference between In Store Shopper vs Retail Associate?

AspectIn Store ShopperRetail Associate
CredentialsNo formal certifications requiredHigh school diploma often preferred
Work EnvironmentShopping stores, warehouses, or distribution centersRetail stores, customer service areas
Employer & IndustryRetail chains, grocery stores, e-commerce fulfillmentRetail stores, department stores, supermarkets
Job FocusPicking and packing online orders, shopping assistanceAssisting customers, stocking shelves, sales

In Store Shoppers primarily focus on selecting and packing online orders or assisting customers within retail environments, often working behind the scenes. Retail Associates have broader roles involving direct customer service, sales, and store operations. Both roles are essential in retail, but In Store Shoppers typically have less direct customer interaction and require minimal certifications.

What job categories do people searching In Store Shopper jobs in Decatur, AL look for? The top searched job categories for In Store Shopper jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for In Store Shopper jobs? Cities near Decatur, AL with the most In Store Shopper job openings:
In Store Shopper jobs near you
Professional Shopper

Professional Shopper

Food City

Athens, AL • On-site

Part-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Food City rating

5.0

Company rating: 5.0 out of 10

Based on 628 frontline employees who took The Breakroom Quiz

97th of 113 rated grocery stores

Job description

Position Summary: The Personal Shopper is responsible for the accurate and efficient shopping and processing of all orders received through Food City's Curbside Pickup service. Other responsibilities include professional communications with customers, various types of payment processing, and excellent order accuracy.
Essential Job Functions:
  • Acknowledge, greet, and engage customers with the goal of sharing Curbside Pickup's value proposition.
  • Accurately and efficiently processing online orders. This includes coordinating and prioritizing orders, shopping orders, packing orders, labeling orders, staging orders, and facilitating order pick-up.
  • Maintain accountability for freshness and accuracy of every order.
  • Communicate timely and professionally with customer regarding the state of their order, out of stock items, and offer acceptable substitution products.
  • Build personal relationships with customers and gain insight into their shopping preferences.
  • Properly maintain all transaction and daily shift reports.
  • Scan customer orders according to company policy and maintain accountability for tendered transactions.
  • Maintain cleanliness and organization of desk and staging areas.
  • Be familiar with the Food City's website to be able to help answer any customer inquiries.
  • Communicate special needs and request of customers to Store Manager.
  • Become a Food City promotion expert by gaining a deep understanding of all marketing activities in order to educate customers on savings opportunities and up sell when possible.
  • Abide by all Loss Prevention audit procedures and ensure all Professional Shopper protocols are followed.
  • Know and follow all state and local laws regarding beer, wine, and/or tobacco sales.
  • Know and follow all federal and state laws regarding WIC handling.
  • Know and follow all coupon handling procedures, including digital coupons.
  • Follow company check cashing and tendering procedures.
  • Know and follow policies and procedures for Debit Card/Credit Card/Gift Card/Gift Certificate/EWIC/EBT Cash/EBT Food Stamp transactions.
  • Ensure efficient and courteous customer service to store locations in support of the company mission to "Run the Best Store in Town!"
  • Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies.

Job Qualifications:
  • Exceptional customer service skills with an ability to maintain a customer-focused culture.
  • Ability to run a cash register, point of sale (POS) system, telephone, and other equipment as needed.
  • Ability to work as part of a team and interact with customers of various socioeconomic levels. This includes vendors, guests, and KVAT corporate representatives.
  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Benefits of working for Food City:
401(k) with company match, Employee Stock Ownership Plan, Weekly Pay Checks with Direct Deposit, Company paid Life and Disability Insurance, Medical Plan with wellness benefits, Dental Plan, Paid Holidays, Paid Vacations, Associate Offers, and so much more!
About Food City:
Food City is a privately held, family-owned company with a driving mission to 'run the best store in town.' Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.

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