In Manager Jobs (NOW HIRING)

OMC Core Behavior Standards:

Create Teamwork● Lead with Honesty & Integrity● Convey Compassion● Show Respect● Pursue Quality

Osceola Medical Center is committed to implementing these behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.

Job Summary:

This position will primarily work at the brand-new Scandia Clinic Pharmacy, opening in August 2026. They will be the pharmacist in charge, supervising pharmacy operations in Scandia along with providing supervisory support to the Osceola Clinic Pharmacy.

Schedule: Rotating day/evening/Saturday shifts.

Scandia Clinic Pharmacy will be open Monday-Thursday 9a-7p, Friday 9a-5p, and Saturdays 8a-12p. Osceola Clinic Pharmacy is open Monday-Thursday 8a-7p, Friday 8a-5p, and Saturday 8:30a-2p.

Qualifications:

• Currently licensed (or pursuing licensure) to practice pharmacy in the states of Minnesota and Wisconsin.
• BS or PharmD degree from an accredited school of pharmacy.
• Preferred Experience: 1-3 years’ retail pharmacy experience.
• Computer experience.

Responsibilities include:

Job-specific duties

As evidenced by

Prepares and/or oversees the preparation and dispensing of prescription medications to patients. Makes decisions regarding generic substitution of prescribed pharmaceuticals

Proper selection of medication, quantity and labeling witnessed. Lack of QIO’s regarding work.

Processing prescription medication orders in pharmacy computer system

Verification of correct information entered in system witnessed. Lack of QIO’s regarding work.

Counsels patients and/or medical practitioners on drug indications/contraindications, dosage, drug interactions, and side effects; provides other drug and pharmaceutical information as appropriate.

Time spent assisting, annual reviews performed, performance improvement processes in place when needed

Supervise pharmacy technicians and clerks and check work correctly and in a timely manner

Lack of negative feedback from technicians, no evidence of errors, performance improvement processes in place when needed

Obtaining refill authorizations from providers

Properly sending and receiving of refill requests to appropriate providers witnessed

Administer immunizations to patients as requested/ordered

Demonstration of identified behavior

Complete sale of prescriptions and OTC products at register

Witness activity at the register

Replenish supplies needed for department

Availability of needed supplies and inventory

Adhere to state and federal legal requirements

All products have a pharmacist check before it leaves the pharmacy

Prioritizes workload to adhere to budgeted hours

Leaves on time at least 80% of the time [allowing for assistance of occasional late day orders]

Reports to work on time

Arrives and punches in within 7 minutes of scheduled start time at least 97% of days scheduled. Adheres to OMC absenteeism policy.

Assist in training new staff and provide appropriate feedback as necessary

Time spent training new employee

Maintains open communication with manager

Consistently approaches manager with comments and concerns, manager hears concerns directly

Provides annual self-assessment

Completed forms turned in at review time

Completes required facility education

Vastian requirements completed, mandatory sessions attended

Maintains licensure, completes required CE

Current license posted in department

Works independently, addresses issues appropriately in manager’s absence

Appropriate duties dealt with in manager’s absence, appropriate duties saved for manager’s return

Completes/makes progress on assigned project work

Willingness to accept projects, completion of projects

Knowledgeable and helps develop and maintain policies, procedures, forms, programs and plans for department

Availability of all in Policy Manager, work with manager to update as needed.

Attends staff meetings

Attends as required, provides material as needed.

Communication

Communicate clearly and effectively with internal and external customers.

Absence of reported issues/incidences.

Utilize appropriate communication methods to ensure messages are delivered accurately. Avoid use of email when face-to-face conversation is more appropriate.

Absence of reported issues/incidences.

Customer Service

Treat internal and external customers with courtesy and respect.

Absence of reported issues/incidences.

Be attentive to the needs of others. Adhere to OMC customer service requirements.

Answers phone and window promptly, responds to phone messages promptly, treats others with respect

Professionalism / Team-Oriented Behavior

Speak positively about one another.

Demonstration of identified behavior. Absence of reported issues/incidences that indicate otherwise.

Display professionalism at all times.

Maintain a professional demeanor as evident in appearance and behavior.

Display a positive and encouraging attitude.

Demonstration of identified behavior.

Active participant for interdepartmental cooperation.

Uses respectful and honest communication with all staff.

Positive relations with internal and external customers

As demonstrated by following the Customer Services Standards.

Contributes to a culture of safety. Models optimal behavior and encourages others to participate in safety improvement projects.

Submits QIOs when appropriate.

Examples of exceeding expectations:

Assisting with OMC activities in the community

Participation in those activities

Flexibility in scheduling

Meeting unplanned staffing needs

Patient/staff/community education opportunities

Participation in educational opportunities

Knowledge, Skills, and Abilities:

Job-specific tasks

State specifically what is done and explain why and how.

Frequency

State the frequency of the duties performed.

Prescription order entry/verification & patient profile maintenance

Daily

Process prescriptions in the computer system

Daily

Accurately prepare and label prescriptions

Daily

Counsel patients/providers on medications

Daily

Good customer service skills

Daily

Ability to prioritize, make critical decisions & respond quickly

Continual

Ability to communicate effectively, orally and written

Continual

Ability to handle frequent interruptions & adapt to changes in workload

Continual

Ability to meet pharmaceutical needs of all types of patients

Continual

Ability to work independently

Daily

Ability to work cooperatively with pharmacy personnel and providers

Continual

Knowledge of medications and reference resources

Continual

Ordering of medications and supplies

Daily as needed

Physical Requirements for the Role:

• Must posses mobility to safely work in and move about in the pharmacy setting and to use standard office equipment, including a computer
• Standing for prolonged periods of time
• Reaching out by extending hands or arms in any direction
• Manual dexterity required to manipulate small objects such as a keyboard or counting medication
• Strength to lift and carry objects weighing up to 30 pounds
• Communication skills using spoken word, both in person and over the phone
• Visual ability to read materials in either a printed format or on a computer screen
• Ability to hear well enough to carry on a normal conversation, both in person and on the phone
• Ability to concentrate and maintain attention to detail despite frequent interruptions

Work Environment:

The Pharmacy Department is kept secure by limited badge entry, alarm system, and locked doors near the front of the medical center. Potential for exposure to infectious patients or materials, hazardous or toxic substances such as chemotherapeutic medications or cleaning solutions, potential for needle sticks.

Behavior-Based Leadership Expectations:

Successful candidates will:

• Treat every patient, visitor, and team member with dignity and respect
• Take ownership of their actions and follow through on commitments
• Adapt positively to change and support new initiatives
• Contribute to a culture of trust, collaboration, and accountability
• Consistently act in ways that support OMC’s mission and values

Why Join OMC?

At OMC, we don’t just hire for skills—we hire for behaviors that align with our mission. We invest in team members who are committed to making a meaningful difference in the lives of our patients and in the communities we serve.

Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.