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Impound Representative Jobs (NOW HIRING)

Legacy Towing

Tow Truck Drivers

Murray, UT · On-site

$55K - $100K/yr

Impound and transport vehicles using a wheel-lift tow truck * Patrol assigned properties and enforce parking rules * Follow safety, photo, and documentation standards * Represent Legacy Towing ...

Stellantis

Default Service Specialist II

Dallas, TX · On-site

$23 - $25/hr

Independently manage complex impound and abandoned vehicle accounts, ensuring timely resolution and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

St Charles Truck factory

Towing Specialist

Saint Louis, MO · On-site

$13 - $25/hr

Respond to accident scenes, impounds, breakdowns, and customer calls * Communicate professionally with dispatch, customers, police, and insurance reps * Use GPS, tow management apps, and digital logs ...

Stellantis

Default Service Specialist II

Atlanta, GA · On-site

$23 - $25/hr

Independently manage complex impound and abandoned vehicle accounts, ensuring timely resolution and ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

St Charles Truck factory

Towing Specialist

Saint Louis, MO · On-site

$13 - $25/hr

Respond to accident scenes, impounds, breakdowns, and customer calls * Communicate professionally with dispatch, customers, police, and insurance reps * Use GPS, tow management apps, and digital logs ...

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Impound Representative information

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$24.5K

$44.2K

$77K

How much do impound representative jobs pay per year?

As of Sep 15, 2026, the average yearly pay for impound representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is an impound representative?

Impound Representatives are professionals responsible for managing vehicles that have been towed or impounded. They typically work for towing companies, law enforcement agencies, or municipal departments, and their duties include processing vehicle releases, handling paperwork, collecting fees, and providing customer service to vehicle owners. They also ensure that all legal and regulatory requirements are met throughout the impound process. Good communication and organizational skills are important in this role, as it often involves interacting with the public and coordinating with other departments.

What are the key skills and qualifications needed to thrive as an impound representative?

To thrive as an Impound Representative, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with impound management systems, vehicle tracking software, and basic office tools like Microsoft Office is often required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with vehicle owners, law enforcement, and towing companies. These skills are crucial for efficiently managing impound processes, ensuring accurate records, and providing a positive experience for all stakeholders.

What are some common challenges faced by impound representatives, and how can they be managed effectively?

Impound Representatives often encounter challenges such as dealing with upset vehicle owners, handling high volumes of paperwork, and ensuring compliance with local regulations. Effective communication skills and patience are crucial when resolving disputes or explaining impound procedures. Staying organized and up-to-date with changing laws helps minimize errors and streamline the release process. Building strong working relationships with law enforcement and tow operators also aids in resolving issues efficiently.

What is the difference between Impound Representative vs Tow Truck Operator?

AspectImpound RepresentativeTow Truck Operator
Required CredentialsDriver's license, possibly impound or security certificationsDriver's license, commercial driver's license (CDL) often required
Work EnvironmentImpound lots, administrative offices, outdoor impound areasOn-road, impound yards, roadside
Employer & IndustryAuto impound agencies, law enforcement supportTow companies, roadside assistance, auto recovery
Common Search & ComparisonImpound Representative vs Tow Truck Operator

Impound Representatives primarily handle administrative tasks at impound lots, including paperwork and customer service, while Tow Truck Operators focus on physically towing and recovering vehicles. Both roles require valid driver's licenses and work within the auto recovery industry, but their daily duties and work environments differ significantly.

What cities are hiring for Impound Representative jobs?

Cities with the most Impound Representative job openings:

What states have the most Impound Representative jobs?

States with the most job openings for Impound Representative jobs include:

What are popular job titles related to Impound Representative jobs?

For Impound Representative jobs, the most frequently searched job titles are:

Impound Representative jobs near you

Mortgage Loan Servicing Representative- Post Closing ( On-site)

Gardena, CA • On-site

Northrop Grumman Federal Credi
See more jobs at Northrop Grumman Federal Crediexternal

$23.23 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

???? Join Our Team: Mortgage Loan Servicing Representative

Do you enjoy solving problems, helping people, and keeping things running smoothly behind the scenes? We’re looking for a detail-oriented, member-focused Mortgage Loan Servicing Representative to join our team! If you thrive in a fast-paced environment, love working with numbers and systems, and take pride in delivering excellent service, we’d love to meet you.

???? What You’ll Be Doing

Think of yourself as the go-to expert who keeps our mortgage and HELOC accounts running smoothly.

On any given day, you might:

  • Assist members with mortgage and HELOC questions over the phone
  • Respond to email inquiries and help resolve account issues
  • Process loan payments, transactions, and account adjustments
  • Manage escrow impound accounts for taxes and insurance
  • Review reports and monitor mortgage portfolios
  • Process loan documentation such as payoffs, reconveyances, and subordinations
  • Monitor and recommend action for all collateral with delinquent property taxes
  • Research and resolve account discrepancies
  • Ensure accounts and processes stay compliant with policies and regulations
  • Collaborate with internal teams to solve problems and support members
  • Help with audits, reports, and daily balancing

In short, you’ll help make sure everything behind the scenes of our mortgage servicing process runs accurately, efficiently, and smoothly.

⭐ What We’re Looking For

We’re searching for someone who is organized, dependable, and enjoys helping others.

Requirements:

  • High school diploma or equivalent
  • At least 2 years of experience in a financial institution, preferably in mortgage loan servicing
  • Strong communication and customer service skills
  • Attention to detail and strong problem-solving abilities
  • Basic knowledge of loan servicing documentation and regulations
  • Comfortable using Microsoft Windows and core banking systems

???? Why You’ll Love Working Here

  • Supportive and collaborative team environment
  • Opportunities to grow your financial services expertise
  • Meaningful work helping members manage one of their most important investments—their home

If you’re ready to bring your skills, organization, and customer-first mindset to a team that values what you do, we’d love to hear from you!

???? Apply today and help us keep homeownership running smoothly.

NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching.

Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:

Mortgage Loan Servicing Representative - $23.23/hr to $30.00/hr

Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.

NGFCU is an Equal Opportunity Employer

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records.


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