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Impound Clerk Jobs (NOW HIRING)

Impound Clerk

Fort Myers, FL

$15 - $19.75/hr

What it means to be an Impound Clerk with Guardian Fleet Services Being an Impound Clerk for Guardian Fleet Services means serving as one of the most important customer‑facing roles in the ...

Impound Clerk

Fort Wayne, IN · On-site

$15.75 - $21/hr

Impound Clerk Impound Clerk Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the ...

Impound Clerk

Fort Myers, FL · On-site

$15 - $19.75/hr

What it means to be an Impound Clerk with Guardian Fleet Services Being an Impound Clerk for Guardian Fleet Services means serving as one of the most important customer-facing roles in the ...

Impound Clerk

Fort Myers, FL · On-site

$15 - $19.75/hr

What it means to be an Impound Clerk with Guardian Fleet Services Being an Impound Clerk for Guardian Fleet Services means serving as one of the most important customer-facing roles in the ...

Impound Clerk

Fort Wayne, IN · On-site

$14.75 - $19.50/hr

Impound Clerk Impound Clerk Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the ...

Impound Clerk

West Palm Beach, FL · On-site

$15.50 - $20.50/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Impound Clerk Impound Clerk Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the ...

Impound Clerk

West Palm Beach, FL

$15.50 - $20.50/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Impound Clerk

Pompano Beach, FL · On-site

$15.50 - $20.50/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Impound Clerk

Pompano Beach, FL · On-site

$15 - $20/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Impound Clerk

West Palm Beach, FL · On-site

$15.50 - $20.50/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Impound Clerk

Pompano Beach, FL

$15 - $20/hr

Guardian Fleet Services is looking for a Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative ...

Be Seen First

As a Impound Release Clerk you can expect to act in accordance with the state and city regulations for the process of releasing vehicles from an impound lot, which includes verifying ownership ...

Urgent

Police Records Clerk I

Royal Oak, MI · On-site

$38K - $53K/yr

Police Records Clerk I A Police Records Clerk I performs a variety of office, clerical, record ... Sort, distribute and/or file activity logs, dispatches, progress reports, impound papers, mug ...

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Impound Clerk information

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How much do impound clerk jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for impound clerk in the United States is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.79 per hour, depending on experience, location, and employer.

What is an impound clerk?

Impound clerks are administrative professionals responsible for processing and managing vehicles that have been impounded by law enforcement or towing companies. Their duties typically include recording vehicle details, maintaining accurate logs, handling documentation, assisting vehicle owners with release procedures, and coordinating with law enforcement or towing personnel. Impound clerks ensure that all records comply with legal requirements and help facilitate the efficient return of vehicles to their rightful owners once all fees and paperwork are properly handled.

What are the key skills and qualifications needed to thrive as an impound clerk, and why are they important?

To thrive as an Impound Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, databases, and office software such as Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you interact effectively with the public and law enforcement personnel. These skills ensure accurate record-keeping, efficient vehicle release processes, and compliance with legal requirements.

What are some of the common challenges faced by an impound clerk and how can they be managed?

Impound Clerks often face challenges such as managing high volumes of vehicle records, dealing with upset vehicle owners, and ensuring accuracy in documentation under tight deadlines. Staying organized and familiarizing oneself with local regulations can help manage these tasks efficiently. Building strong communication skills is also essential, as Impound Clerks regularly interact with law enforcement, tow companies, and the public. A supportive team environment and clear procedures can further help address these challenges.

What is the difference between Impound Clerk vs Tow Truck Driver?

Impound ClerkTow Truck Driver
Handles paperwork, manages impounded vehicles, and communicates with vehicle ownersOperates tow trucks to physically transport vehicles from accident sites or illegal parking spots

While both roles are involved in vehicle impound processes, the Impound Clerk primarily manages administrative tasks and documentation, whereas the Tow Truck Driver is responsible for physically towing vehicles. Both positions often require similar certifications and work in the same industry environment, but their daily duties differ significantly.

More about Impound Clerk jobs
Infographic showing various Impound Clerk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,883 per year, or $16.8 per hour.

Guardian Fleet Services
11 - 50 employees

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

People enjoy working here

Good training


$15 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

What it means to be an Impound Clerk with Guardian Fleet Services
Being an Impound Clerk for Guardian Fleet Services means serving as one of the most important customer‑facing roles in the organization. You are often the first person people speak to during a stressful, confusing, or emotional moment. Your presence, tone, and professionalism set the stage for the entire customer experience.
Position Summary
The Impound Clerk is responsible for managing all administrative and customer‑service functions related to impounded vehicles. This includes processing vehicle releases, maintaining accurate records, collecting payments, coordinating with law enforcement, and ensuring compliance with company, state, and municipal regulations. The Impound Clerk serves as the primary point of contact for customers retrieving vehicles and plays a key role in maintaining an organized, secure impound operation.
Key Responsibilities
  • Greet customers and assist with vehicle release procedures in a professional manner.
  • Verify ownership documents, identification, and required paperwork for vehicle release.
  • Collect payments, issue receipts, and maintain accurate financial records.
  • Enter and update vehicle information in impound and dispatch software systems.
  • Communicate with law enforcement, insurance companies, and lienholders as needed.
  • Maintain organized files, logs, and documentation for all impounded vehicles.
  • Provide customers with clear explanations of fees, processes, and required documentation.
  • Escort customers to their vehicles when necessary while following safety protocols.
  • Coordinate with yard staff to locate, move, or prepare vehicles for release.
  • Assist with inventory audits, vehicle condition documentation, and impound compliance tasks.
  • Answer phones, respond to inquiries, and provide general customer support.
  • Follow all company policies, privacy requirements, and legal regulations.
Required Qualifications
  • Prior experience in towing, impound operations, customer service, or administrative work preferred.
  • Strong communication and conflict‑resolution skills.
  • Ability to handle difficult or emotional customer interactions professionally.
  • Proficiency with computers, office software, and impound/dispatch systems.
  • Ability to understand and apply state and local impound regulations.
  • Reliable attendance and strong attention to detail.
  • Ability to pass background and drug screening.
Physical Requirements
  • Sit or stand for extended periods (up to 8–10 hours depending on shift).
  • Walk throughout the office and impound yard as needed.
  • Lift and carry office supplies, paperwork, or small equipment up to 20–30 lbs.
  • Perform repetitive hand and wrist motions when typing or handling documents.
Benefits Offered:
  • Paid Time Off amp; Paid Holidays
  • Medical, Dental, amp; Vision Plans
  • $15K Employer paid Life and AD amp;D
  • 401(k) Plan
  • Short Term Disability amp; Long-Term Disability
  • Hospital Indemnity
  • Cancer plan
  • Accident Insurance
  • Employee Assistance Program
  • Employee Referral Bonus
We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.
We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.


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