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Imports Assistant Jobs (NOW HIRING)

Aston Carter

Import Coordinator

Cordova, TN · On-site

$22/hr

Import Coordinator The Import Coordinator plays a key role in ensuring accurate and timely ... Trace freight as needed to identify shipment location, status, and potential delays. * Assist with ...

JAS

Import Supervisor

Houston, TX · On-site

The Import Supervisor is responsible for overseeing day-to-day air and ocean import operations ... Support rate quoting and shipment coordination with overseas offices and agents. * Assist with ...

JAS

Import Supervisor

Houston, TX · On-site

The Import Supervisor is responsible for overseeing day-to-day air and ocean import operations ... Support rate quoting and shipment coordination with overseas offices and agents. * Assist with ...

Aston Carter

Import Coordinator

Nashville, TN · On-site

$22/hr

Support documentation processes including order entry, preparation and review of bills of lading, and related import documentation. * Assist with invoicing related to import operations and ensure ...

Aston Carter

Import Coordinator

Nashville, TN

$22 - $26.44/hr

Support documentation processes including order entry, preparation and review of bills of lading, and related import documentation. * Assist with invoicing related to import operations and ensure ...

New

Forward Air Corporation

Import Coordinator - Ocean

Coppell, TX · On-site

$19.50 - $25.50/hr

Responsibilities * Assist with coordinating ocean import shipments from vessel arrival through final delivery. * Process and review import documentation, including bills of lading and arrival notices.

Forward Air

Import Coordinator - Ocean

Coppell, TX · On-site

$19.50 - $25.50/hr

Responsibilities * Assist with coordinating ocean import shipments from vessel arrival through final delivery. * Process and review import documentation, including bills of lading and arrival notices.

Hanna Imports

Sales Representative

Sanford, NC · On-site

$70K - $100K/yr

Sales Representative - Sanford Imports Pay: $75,000 - $100,000+ per year Job Type: Full-time, On ... Communicate effectively with customers in person, online, and over the phone. * Assist customers in ...

Aston Carter

Import Account Coordinator

Cordova, TN · On-site

$22/hr

Import Account Coordinator The Import Coordinator plays a key role in ensuring accurate and timely ... Trace freight as needed to identify shipment location, status, and potential delays. * Assist with ...

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Imports Assistant information

What is the difference between Imports Assistant vs Customs Coordinator?

AspectImports AssistantCustoms Coordinator
CredentialsBasic certifications, such as import/export compliance trainingAdvanced certifications, like Customs Broker license or specialized trade certifications
Work EnvironmentOffice setting, supporting import documentation and data entryOffice and sometimes warehouse, managing customs clearance and compliance
Industry UsageCommon in logistics, shipping, and import companiesUsed in freight forwarding, logistics firms, and import/export businesses
Search & Comparison IntentOften searched by entry-level or support staff rolesCompared for roles with more responsibility in customs clearance

While both roles support import operations, the Imports Assistant primarily handles documentation and data entry, requiring basic certifications. The Customs Coordinator manages customs clearance processes, often needing advanced certifications and a deeper understanding of trade regulations. The Customs Coordinator role typically involves more responsibility and expertise in compliance and customs procedures.

What skills are needed to work as an Imports Assistant?

An Imports Assistant needs strong organizational skills, attention to detail, and knowledge of import procedures and documentation. Good communication skills and proficiency with computer software such as spreadsheets and inventory management systems are also important. Familiarity with customs regulations and the ability to work in a fast-paced environment are beneficial.

What are the key skills and qualifications needed to thrive as an imports assistant, and why are they important?

To thrive as an Imports Assistant, you need strong organizational skills, attention to detail, and a basic understanding of international trade regulations, often supported by a relevant diploma or degree. Familiarity with customs documentation, freight management software, and import/export tracking systems is typically required. Effective communication, problem-solving abilities, and time management are valuable soft skills in this role. These skills ensure that import operations run smoothly, comply with regulations, and meet business timelines.

What is an imports assistant?

Imports Assistants are professionals who support the import operations of a company by handling administrative tasks, coordinating with suppliers and freight forwarders, and ensuring that all required documentation is accurate and compliant with regulations. They assist in tracking shipments, preparing customs paperwork, and communicating with internal departments to facilitate smooth import processes. Their role is crucial in making sure goods arrive on time and in compliance with all legal requirements.

What are some common challenges an imports assistant faces when coordinating international shipments?

Imports Assistants often encounter challenges such as navigating complex customs regulations, managing tight shipping deadlines, and resolving discrepancies in shipping documentation. Staying organized and detail-oriented is essential, as even minor errors can cause costly delays or fines. Additionally, effective communication with freight forwarders, customs brokers, and internal teams is crucial to ensure smooth coordination and timely delivery of goods.
What cities are hiring for Imports Assistant jobs? Cities with the most Imports Assistant job openings:
What are the most commonly searched types of Imports jobs? The most popular types of Imports jobs are:
What states have the most Imports Assistant jobs? States with the most job openings for Imports Assistant jobs include:
Imports Assistant jobs near you
Infographic showing various Imports Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service Representative - Ocean Imports

Laufer Group International

Lombard, IL • On-site

$40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

About Laufer Group International
Laufer Group International is a leading international freight forwarder, customs broker, and global logistics provider. Headquartered in New York with offices throughout the United States and an extensive worldwide partner network, we deliver customized supply chain solutions that help businesses move freight efficiently across the globe.
Our services include international air freight, ocean freight, customs brokerage, warehousing, import and export management, and end-to-end supply chain solutions. At Laufer, we combine industry expertise with innovative technology and exceptional customer service to help customers navigate today's increasingly complex global marketplace.
About the Role
Laufer is seeking a motivated and detail-oriented Customer Service Representative – Ocean Imports to join our Ocean Import Operations team. In this role, you'll help coordinate international ocean shipments from arrival through final delivery while providing exceptional service to our customers.
You'll work closely with customers, customs brokers, ocean carriers, trucking companies, terminals, and internal teams to ensure shipments move efficiently, documentation is accurate, and customers receive timely updates throughout the import process. This is an excellent opportunity for someone looking to begin or grow a career in international logistics, freight forwarding, or supply chain operations.
What You'll Do
  • Serve as a primary point of contact for customers throughout the ocean import process.
  • Issue arrival notices to customers and designated customs brokers.
  • Review shipment information, including vessel schedules, estimated arrival dates (ETA), ports of discharge (POD), purchase order (PO), and delivery details.
  • Monitor shipment status and provide timely updates to customers and internal teams.
  • Coordinate with trucking companies, ocean carriers, terminals, and customs brokers to support the timely movement of freight.
  • Issue delivery orders and assist with scheduling deliveries.
  • Track shipments, container availability, cargo deliveries, and empty container returns.
  • Update shipment information and maintain accurate records in the transportation management system.
  • Help resolve shipment issues by working with customers and logistics partners.
  • Ensure all documentation is complete, accurate, and processed according to company procedures.
  • Support the team with additional operational and customer service responsibilities as needed.

What You'll Bring
  • Customer service, administrative, logistics, or supply chain experience preferred but not required.
  • Interest in international logistics, freight forwarding, supply chain, or transportation.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving skills and willingness to learn.
  • Comfortable using Microsoft Office and learning new software systems.
  • Ability to work independently while collaborating effectively with a team.
  • Associate's or Bachelor's degree in Business, Supply Chain, Logistics, or a related field is a plus but not required.

Why Join Laufer?
At Laufer, we believe great careers begin with great opportunities. You'll receive hands-on training, mentorship from experienced logistics professionals, and exposure to the global supply chain industry while building valuable skills that can lead to long-term career growth.
Our benefits include:
  • Competitive salary based on experience
  • Medical, dental, and vision insurance with company cost-sharing
  • Health Savings Account (HSA) with company contribution
  • Medical Bridge Program
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Company-paid short-term disability, long-term disability, life insurance, and AD&D coverage
  • 401(k) with generous company match
  • Generous paid time off
  • Employee Assistance Program
  • Employee Recognition Program
  • $500 annual charitable giving benefit through our Giveback Program

Compensation: $40,000
 

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