Import Documentation Officer Jobs (NOW HIRING)

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
A Customs Entry Writer - FTZ Specialist is responsible for the accurate and timely preparation, submission, and management of U.S. Customs entries, with a primary focus on Foreign Trade Zone (FTZ) entries. This role ensures full compliance with U.S. Customs and Border Protection (CBP) regulations, FTZ requirements under 19 CFR Part 146, and all applicable trade laws. The position requires advanced knowledge of import entry processes, classification, valuation, and FTZ admission and entry procedures.
Additionally responsible for preparing, submitting, and maintaining import documentation to ensure goods are accurately and efficiently cleared through U.S. Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). The role requires strong compliance knowledge, attention to detail, and effective coordination across clients, carriers, freight forwarders, and government entities.
This is a fast-paced environment and requires a strong sense of urgency, ability to manage tight deadlines, a positive "can do" attitude, and excellent customer service skills.
KEY ACCOUNTABILITIES

• Prepare and submit U.S. Customs entries (Consumption, Warehouse, FTZ Weekly Entry, etc.) in compliance with CBP regulations
• Accurately classify goods using the HTS tariff system and determine required duties, taxes, and fees
• Submit customs entries via ABI/ACE in compliance with CBP and PGA requirements
• Calculate duties, arrange payments, and monitor ACH or duty billing statements
• Review invoices, bills of lading, certificates of origin, and supporting import documentation
• Verify commodity descriptions, country of origin, valuation, and regulatory admissibility
• Maintain accurate recordkeeping for compliance and audit purposes
• Stay current on trade agreements, regulation changes, and customs procedural updates
• Communicate with clients to obtain import data and advise on classifications, restrictions, and compliance requirements
• Coordinate with carriers, forwarders, CBP officers, and PGAs to resolve holds, exams, and documentation issues
• Handle post entry tasks such as corrections, PSC's, protests, and refunds where applicable
• Support internal audits
• Ensure timely billing of entry related services
• Generate timely billing for entry-related services

QUALIFICATIONS, EXPERIENCE AND SKILLS

• High school diploma or GED required; degree in International Trade, Supply Chain, or Business preferred.
• Minimum of 3-5 years of customs brokerage experience, with significant exposure to FTZ operations
• CCS certification or U.S. Customs Broker License a plus
• Proficiency with brokerage systems (CargoWise, ACE, ABI).
• Strong knowledge of CBP regulations, HTS classification, valuation, Incoterms, and PGA requirements.
• Proficiency in Microsoft Office Suite
• High attention to detail and accuracy under tight deadlines
• Strong communication and customer service skills
• Ability to solve problems and manage exceptions in a time sensitive environment
• Solid organizational skills and ability to manage multiple files simultaneously
• Shows eagerness to grow knowledge of customs regulations, systems, and procedures; quickly adapts to new information and feedback
• Collaborates well with colleagues, communicates effectively, and supports shared goals in a fast-moving operational environment
• Takes initiative, manages tasks independently, and maintains productivity without needing close supervision
• Desire to learn - eager to grow knowledge and adapt quickly
• Strong team player - collaborates well and supports shared goals
• Effective problem-solving abilities
• Ability to manage multiple tasks

COMPENSATION
The expected base pay for this role is between $61,000-$84,000. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
As part of our comprehensive benefits package, DP World offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
This position may be eligible for either short-term incentives or sales compensation. We're able to answer any additional questions you may have as you move through the selection process.
Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
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