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Implementations Manager Jobs in Framingham, MA (NOW HIRING)

PatientPoint

Implementation Manager

Boston, MA · On-site

$65K - $110K/yr

Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless ...

Nedap NV

Implementation Manager

Burlington, MA · On-site +1

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

Nedap Inc

Implementation Manager

Burlington, MA · On-site

$115 - $135/hr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

New

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion * Lead client calls and build trusted ...

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

JLL

Product Implementation Team Manager

Andover, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

Benchling

Biotech AI Implementation Lead

Boston, MA · On-site

$80 - $110/hr

... Manager to drive implementations for their rapidly expanding customer base. You will lead all aspects of customer rollouts, understanding their scientific workflows while ensuring successful ...

New

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Implementations Manager information

See Framingham, MA salary details

$40.1K

$106.5K

$172.8K

How much do implementations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for implementations manager in Framingham, MA is $106,481.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Framingham, MA?

For Implementations Manager jobs in Framingham, MA, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Framingham, MA look for?

The top searched job categories for Implementations Manager jobs in Framingham, MA are:

What cities near Framingham, MA are hiring for Implementations Manager jobs?

Cities near Framingham, MA with the most Implementations Manager job openings:

Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Framingham, MA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $106,481 per year, or $51.2 per hour.

Implementation Manager

PatientPoint

Boston, MA • On-site

$65K - $110K/yr

Full-time

Retirement

Posted 14 days ago

Job description

Join PatientPoint to be part of a dynamic team creating change in and around the doctor's office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary:
As a PatientPoint Implementation Manager, you will lead the end-to-end installation and product implementation for all new customers, serving as a critical liaison between our Sales, Field Technicians and Clients. You will be responsible for ensuring a seamless and efficient transition from sale to service, delivering a high-quality experience that sets the tone for long-term customer success.
What You'll Do:
  • Strategic Program and Construction Oversight: Provide comprehensive planning and strategic direction for program rollouts, including oversight of construction and facility readiness activities. Coordinate with contractors, facilities, Project Management and internal/ external stakeholders to align project milestones , i dentify key success factors, manage dependencies and proactively mitigate risks to support successful go-lives in healthcare facilities.
  • Primary Point of Contact: Serve as the central liaison for new customer implementations, managing timelines , adherence to standards and owning all communications throughout the installation journey to ensure a seamless experience.
  • Tailored Rollout Recommendations: Deliver customized rollout strategies that align with customer needs, internal resources, and long-term scalability objectives .
  • ERP & Project Coordination: Manage all logistical and operational aspects within the ERP system and project plans to maintain accurate tracking and execution.
  • Team Supervision & Installation Management: Oversee technicians and field teams to ensure high-quality, efficient on-site installations and issue resolution.
  • Technical Subject Matter Expertise: Act as SME for network infrastructure and requirements, ensuring all configurations and specifications are met to support successful deployments.
  • Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize disruptions and maintain project momentum.
  • Conduct In Field Visits: Perform ad hoc on-site assessments to evaluate infrastructure, gather technical requirements and ensure site readiness for implementation.

What We Need:
  • 3+ years of experience leading large-scale system rollouts and cross-functional projects in customer-facing environments.
  • Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between client requirements, project timelines, and technical execution.
  • Track record of successfully guiding client relationships through all phases of deployment - from pre-installation planning through go-live support.
  • Strong skills in setting expectations and maintaining high levels of customer satisfaction.
  • Hands-on experience in construction management, including coordination with subcontractors, blueprint reviews, site readiness oversight, and collaboration with building stakeholders.
  • Effective at bridging the gap between technical and non-technical stakeholders; experienced with ERP systems and hardware /software network installations.
  • Experienced in conducting field site assessments and managing deployment logistics , including installation readiness and equipment configuration.
  • Willingness and ability to travel to customer sites as needed.

Desired Qualifications:
  • Direct experience in healthcare facility rollouts and construction project management

What You'll Need to Succeed:
  • Collaborative Mindset: Ability to influence and drive alignment across cross-functional teams by fostering collaboration, providing strategic guidance and ensuring all stakeholders are working toward shared goals.
  • Solutions-Oriented Approach: Approaches challenges with curiosity and a proactive attitude, consistently seeking and proposing thoughtful, effective solutions.
  • Passion for Customer Success: A strong dedication to ensuring that the customer experience is seamless, positive, and impactful.
  • Direct Communication Skills: The confidence and professionalism to have candid solution-focused conversations with internal teams, vendors and customers.

Base Salary Band: $65,000.00 - $110,000.00
Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint's total compensation package for employees. For additional details on our total benefits package, please review the section "About PatientPoint" at the end of this job description.
About PatientPoint:PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery ofbehavior-changing content at critical moments of care. As the nation's largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and healthbrands with relevant information that is proven to drivehealthier decisions and better outcomes. Learn more atpatientpoint.com.
Latest News & Innovations:
  1. Why is PatientPoint a Best Place to Work! Read More
  2. Teammate Honored as "Top Woman in Tech". Read More
  3. Recognized on Vault's Top Internship List. Read More

What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V

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