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Implementations Manager Jobs in Federal Way, WA (NOW HIRING)

Aurelian

Implementation Manager

Seattle, WA · On-site +1

$80K - $120K/yr

Why Join Us As an Implementation Manager at Aurelian, you'll own customer deployments from end to ... You won't just coordinate implementations; you will personally configure and drive end-to-end ...

Outpost

Implementation Manager

Seattle, WA · Remote

Qualifications: * 5+ years leading physical technology deployments, site implementations, or field ... Track record managing concurrent multi-site deployments with live customer commitments -- you ran ...

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

Manage multiple concurrent bank implementations with overlapping timelines, tracking dependencies and risks while driving projects to on-time completion * Lead client calls and build trusted ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Outpost

Implementation Director

Seattle, WA · Remote

... implementations, or field infrastructure rollouts (AV/low-voltage, access control, surveillance/VMS, networking, edge compute, or similar). * Hands-on expertise in install project management and ...

Sila

Ecommerce Implementation Lead

Seattle, WA · On-site

$85K - $125K/yr

This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses. You will work at ...

Prelim

Associate, Implementations

Seattle, WA · Remote

$130K - $140K/yr

As an Implementation Associate, you'll be the bridge between our powerful platform and our clients ... Manage complex, high-impact projects that enhance essential banking services, including account ...

Sila

Ecommerce Implementation Lead

Seattle, WA

This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses. You will work at ...

Deloitte

Manager, Oracle Tax Implementation

Seattle, WA

$126.30K - $165.60K/yr

Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or ... relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon ...

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Implementations Manager information

See Federal Way, WA salary details

$43.6K

$115.6K

$187.6K

How much do implementations manager jobs pay per year?

As of May 30, 2026, the average yearly pay for implementations manager in Federal Way, WA is $115,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What job categories do people searching Implementations Manager jobs in Federal Way, WA look for? The top searched job categories for Implementations Manager jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Implementations Manager jobs? Cities near Federal Way, WA with the most Implementations Manager job openings:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Federal Way, WA as of May 2026, with employment types broken down into 6% As Needed, 72% Full Time, 19% Part Time, and 3% Contract. Highlights an 17% Physical, 17% Hybrid, and 66% Remote job distribution, with an average salary of $115,603 per year, or $55.6 per hour.

Implementation Manager

Aurelian

Seattle, WA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

About Aurelian
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
Why Join Us
As an Implementation Manager at Aurelian, you'll own customer deployments from end to end. You take over once the contract is signed and see your customers through to fully live.
This is a hands-on, technical role. You won't just coordinate implementations; you will personally configure and drive end-to-end software implementations, while also training users directly onsite on how to utilize the Aurelian solution to its full extent.
You'll play a critical role in driving change management within customer organizations, helping centers adopt new workflows, navigate operational shifts, and successfully implement systems in real-world, high-stakes environments.
This is not a traditional project management role.
This role is best suited for someone who:
  • Enjoys digging into systems and workflows and making things work in ambiguous areas
  • Is comfortable owning problems and outcomes end-to-end - not just escalating them
  • Can move fluidly between customer conversations and technical execution

This is an individual contributor role and does not include people management.
What You'll Be Doing
  • Own end-to-end implementations from kickoff through go-live
  • Define project plans tailored to each customer's unique needs, resources, and desired outcomes
  • Personally configure and deploy Aurelian's solution and dashboards in customer environments
  • Translate real-world emergency response workflows into system configurations.
  • Resolve issues across APIs, integrations, and data flows
  • Work cross-functionally with engineering, product, marketing, vendors, and customers to unblock progress
  • Ensure milestones and deliverables are met on time and at a high standard of quality
  • Perform risk management and proactively implement corrective actions
  • Drive timelines and stakeholder communication without losing technical depth
  • Identify gaps in implementation processes and build scalable playbooks, documentation, and repeatable workflows to improve how we deploy
  • Contribute beyond individual implementations by improving team-wide processes and resources
  • Conduct in-person training sessions and knowledge transfer for client teams
Who We're Looking For:
  • 2-6 years of experience in implementation, technical project/account management, or similar customer-facing roles
  • Strong technical fluency (SaaS platforms, integrations, system behavior)
  • Practical working knowledge of software implementations and technical concepts
  • Experience working directly with customers in technical environments
  • Ability to translate complex workflows into working system configurations
  • High ownership mindset - you take responsibility for outcomes, proactively step in where needed, and contribute beyond your immediate scope
  • Comfortable operating in ambiguity and fast-moving environments
  • Serve as a trusted advisor to customers - guiding them toward best-practice solutions with empathy and sound judgment, while using thoughtful influence to drive successful onboarding and long-term outcomes
  • Comfortable having direct, constructive conversations to address misalignment, push back when needed, and ensure the right outcomes for both the customer and the business
  • Analytical mindset and strong problem-solving ability
  • Excellent written, verbal, and interpersonal communication skills
Nice to Haves:
  • Exposure to public safety, operations-heavy, or workflow-driven industries
  • Background in early-stage and/or high-growth startups
  • Experience with GIS, telephony systems, or call-handling tools

This role requires up to 25% travel (2-3 days/week, 2x/month to conduct onsite training at 9-1-1 centers).
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don't meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we'd rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
For Full-Time roles, Aurelian offers a variety of benefits, including:
  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches (on us)
  • Office in Seattle
  • Start-up Equity

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