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Remote Implementation Jobs in Federal Way, WA (NOW HIRING)

Implementation Coordinator

Bellevue, WA ยท Remote

$60K - $65K/yr

You'll work alongside Implementation Managers to keep projects organized, on track, and moving ... This is a fully remote role; all work must be performed from within one of the eligible states ...

Implementation Architect

Seattle, WA ยท Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup with a simple mission: make banking more accessible for everyone. Why We're Looking for You We're looking for an Implementation Architect to join our ...

Manager, Implementation (IT)

Seattle, WA ยท On-site +1

$99K - $158K/yr

As a Manager, IT Implementation, you will lead a team of ~7 global specialists to drive the ... Final offer amounts may vary from the amounts listed below. #li-remote The pay range for this role ...

This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer ...

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Remote Implementation information

See Federal Way, WA salary details

$43.6K

$115.6K

$187.6K

How much do remote implementation jobs pay per year?

As of Jul 13, 2026, the average yearly pay for remote implementation in Federal Way, WA is $115,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,300.00 and $135,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are some common challenges faced by professionals in Remote Implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.

What is a Remote Implementation job?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are the most commonly searched types of Implementation jobs in Federal Way, WA? The most popular types of Implementation jobs in Federal Way, WA are:
What job categories do people searching Remote Implementation jobs in Federal Way, WA look for? The top searched job categories for Remote Implementation jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Remote Implementation jobs? Cities near Federal Way, WA with the most Remote Implementation job openings:
Infographic showing various Remote Implementation job openings in Federal Way, WA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $115,603 per year, or $55.6 per hour.
Implementation Manager - West

Implementation Manager - West

Heartflow

Seattle, WA โ€ข Remote

$100K - $120K/yr

Other

Posted 3 days ago


Job description

This position is open for the Northern California to PNW region, with targeted cities but not limited to San Francisco, California; Oregon, Portland; Seattle, Washington.ย 

The Implementation Manager is a member of the Customer Success team and will lead the process for integration of Heartflow's technology into customer accounts and is the technical lifeline for rapid resolution of issues in the field and the achievement of customer satisfaction and customer loyalty targets.

Job Responsibilities:

  • Lead Heartflow's implementation process for integrating our technology into newย customer accounts.
  • Manage implementation projects for new products or features to the commercial team and customers.
  • Provide end-user and commercial team training on Heartflow products and CT data requirements to customers in accordance with specific training plans.
  • Provide clinically- relevant and technical information and solutions in response to inquiries regarding use of HF technologies.
  • Document and track customer feedback, training, complaints, and resolutions in Heartflow's Customer Relationship Management system and help improve knowledge base for customer issues.
  • Proactively manage and maintain an accurate implementation project funnel, including tracking progress, identifying risks, and providing reliable projections for activation timelines to leadership and the commercial team.
  • Understand issues, questions, and challenges of our customers and commercial team and help design and develop solutions, data insights, and tools to support commercial growth.
  • Effectively lead customer teams, maintain focus on established project goals, ensure strict adherence to the project plan, and mitigate scope creep that may compromise implementation progress.
  • Manage End-to-End Workflow Build by coordinating internal and customer teams to map, document, and validate current processes (orders, scheduling, reading, billing), ensuring high customer adoption of Heartflow products.
  • Ensuring all Go-Live criteria are fully met and signed off on by both teams, providing critical support during and post activation

Field based position with up to 50% travel.

Skills Needed:

  • Positive, energetic personality, comfortable in front of groups/customers.
  • Customer-focused and highly adaptable mentality.
  • Excellent problem solving ability, especially under pressure.
  • Knowledge of hospital operations and hospital implementation of new technologies.
  • Excellent verbal and written communication skills. Ability to cater communication toย a wide range of technical, clinical, and cultural backgrounds. Professional etiquette.
  • Responsible and accountable, with ability to manage multiple projects involvingย customers and colleagues from a wide range of technical and clinical backgrounds.
  • Ability to delegate and manage goals and activities of other employees.
  • Knowledge in at least one of the following:
    • Digital health technologies
    • Healthcare IT, such as PACS, EMR, CVIS, HIPAA requirements and PHIย protections
    • Healthcare management
    • Relevant health industry experience for integrating new technologies
  • The following skills are preferred, but not required:
    • Experience with Salesforce or other CRM tool
    • Cardiology clinical, imaging or product experience

Educational Requirements & Work Experience:

  • BS, MS, or other relevant education in engineering or sciences
  • 3+ years of experience in a technical or clinical field with advanced degree, or 5+ years of equivalent work experience.
  • Project/program management experience required
  • Extensive experience with EPIC and/orย similar EMR systems required
  • Clinical/medical background preferred
  • Prior experience working in digital health, healthcare, or a regulated environment preferred

This position has an estimated base salary of $100,000 - $120,000 and discretionary commission-based earnings. #LI-Remote