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Implementation Support Engineer Jobs (NOW HIRING)

This person will run our structured Implementation Support program, working directly with customer engineering teams from use case selection through production deployment. You'll sit at the ...

Support Engineer

San Francisco, CA · On-site

$120K - $160K/yr

The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Integration & Implementation Support: Support customers with API integrations, SSO/SAML setup, data ...

The Role As Fable's first Support Engineer, you will own the end-to-end technical support ... Integration & Implementation Support: Support customers with API integrations, SSO/SAML setup, data ...

MAHIN-JOB-37185 The Implementation Engineer (IE L2)/L2 Support Engineer Location: Dallas TX onsite Salary : 110K+benefis (Fexible) * Should have extensive troubleshooting experience and expertise in ...

Job Title- Support Engineer Project Location - Rockville, MD or Tysons Corner, VA - Hybrid Duration ... Implement bug fixes and minor code changes based on findings from user reports, log analysis, and ...

Define the necessary tools and the requirements necessary for implementing support and ... Ability to guide engineers remotely. About Us: CAMECA Instruments, Inc. is a world leading supplier ...

Support Engineering Role Support Engineering is a team within Cybersecurity Engineering team, that ... Identify gaps in security policy and administration, recommend solutions, and implement new and ...

Support Project Managers with technical consultations and solution validation for SDWAN, VoIP ... Implementation Engineer jobs in United States . United States $75,000.00-$150,000.00 1 day ago ...

New

... advanced technical support during mission-critical implementations and demonstrations ... Engineering or Computer Science degree * 2 + years of experience in equivalent role (internships ...

Support Engineer

Utica, NY · On-site

$35 - $55/hr

Support Engineer/Lead Support Engineer STATUS: Non-Exempt DEPARTMENT: Network Operations Center ... Leads the team in coordinating the quarterly maintenance planning and implementation. * Leads the ...

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Implementation Support Engineer information

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How much do implementation support engineer jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for implementation support engineer in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Support Engineer, and why are they important?

To thrive as an Implementation Support Engineer, you need strong problem-solving skills, technical aptitude in IT systems, and often a relevant degree in computer science or engineering. Familiarity with software deployment tools, APIs, databases, and ticketing systems such as Jira or ServiceNow is typically required. Excellent communication, customer service orientation, and adaptability help you build rapport with clients and collaborate across teams. These skills are crucial for ensuring smooth software rollouts, resolving technical issues efficiently, and maintaining high client satisfaction.

What are some typical challenges Implementation Support Engineers face when working with clients on software deployments?

Implementation Support Engineers often encounter challenges such as aligning software capabilities with unique client requirements, managing expectations during the deployment process, and troubleshooting unforeseen technical issues under tight deadlines. Effective communication and adaptability are crucial, as you'll frequently collaborate with both technical teams and non-technical stakeholders to ensure a smooth rollout. Overcoming these challenges can be highly rewarding and provides valuable experience in project management and client relationship-building.

What does an Implementation Support Engineer do?

An Implementation Support Engineer is responsible for assisting clients in deploying and integrating new software or technical solutions. They work closely with customers to ensure smooth installation, configuration, and troubleshooting during the implementation phase. Their role often includes providing technical support, training users, and resolving any issues that arise to ensure the successful adoption of the product. Implementation Support Engineers act as a bridge between the technical team and the client, ensuring requirements are met and expectations are managed throughout the process.
More about Implementation Support Engineer jobs
Infographic showing various Implementation Support Engineer job openings in the United States as of May 2026, with employment types broken down into 8% As Needed, 87% Full Time, 1% Part Time, 2% Contract, and 2% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $106,928 per year, or $51.4 per hour.
Implementation Engineer (Client Support)

Implementation Engineer (Client Support)

Clinical Architecture

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Who We Are
Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.
Implementation Engineer (Client Support)
Clinical Architecture is seeking an Implementation Engineer (Client Support) to join our team in the Indianapolis, IN area. This role will guide the technical implementation of our applications and software and provide service as a continual resource during the lifespan of the client relationship. This position will challenge the Implementation Engineer to learn our software and its capabilities and assist our clients with their technical initiatives.
  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship.
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities
  • Install, update, and troubleshoot clients' software deployment issues across various infrastructure environments.
  • Offer implementation guidance and technical support to clients using Clinical Architecture software and web services.
  • Ensure a positive client experience by delivering exceptional service and engage with clients throughout our business relationship.
  • Understand client requirements thoroughly and utilize available resources to propose solutions.

Skills:
  • Strong analytical skills, problem-solving skills, and troubleshooting skills.
  • Proficiency in relational databases; some proficiency in SQL required.
  • Experience with Microsoft SQL Server preferred.
  • Experience troubleshooting web services.
  • Basic programming experience required in C#, Java, Python, or equivalent languages.
  • Familiarity with Windows Server / IIS and cloud hosting / computing is preferred.
  • Familiarity with coding formats such as HL7, FHIR, CCDA is preferred.
  • Effective verbal and written communication skills.
  • Ability to work independently as a self-starter and thrive in a team environment.
  • Motivated to acquire new skills and knowledge.

Qualifications and Experience
  • 5 years in technical implementation support experience or equivalent is required.
  • Client support experience is required.
  • College or University degree preferred; High School diploma or GED required.
  • Experience working in Engineering, Implementation Architecture, or Product support a plus.

Why Clinical Architecture?
We offer:
  • Opportunities for learning, development, and growth.
  • Experiences that connect you with colleagues.
  • A laid-back work environment with thoughtful amenities.
  • Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
  • Sabbatical opportunities for tenured team members.
  • Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
  • Maternity and Parental leave benefits.
  • Employer paid Short-term Disability & Long-term Disability.
  • Health and Wellness incentives.
  • 401k Matching.
  • Better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.