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Implementation Representative Jobs in Monaca, PA

CHEMDAQ INC.

Sales Representative

Pittsburgh, PA · On-site

Contribute to the design and implementation of a comprehensive sales strategy to achieve ChemDAQ ... representatives as needed to achieve mutual sales objectives. * -Monitor Market Dynamics: Stay ...

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Implementation Representative information

See Monaca, PA salary details

$22.4K

$40.5K

$70.5K

How much do implementation representative jobs pay per year?

As of Sep 9, 2026, the average yearly pay for implementation representative in Monaca, PA is $40,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $39,400.00 per year, depending on experience, location, and employer.

What is an implementation representative?

Implementation Representatives are professionals who manage the process of introducing and integrating new products, services, or systems into a client’s environment. They work closely with clients to understand their needs, configure solutions, and ensure a smooth transition from sales to full product usage. Their responsibilities often include training users, troubleshooting issues, and acting as a liaison between the client and the company’s technical teams. Strong communication, project management, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as an implementation representative?

To thrive as an Implementation Representative, you need a strong understanding of project management principles, client onboarding processes, and often a bachelor's degree in business or a related field. Familiarity with CRM software, workflow management tools, and sometimes specific certifications like PMP or Six Sigma is highly valued. Excellent communication, problem-solving abilities, and organizational skills help build client trust and ensure smooth project delivery. These skills are crucial for successfully guiding clients through implementation, ensuring satisfaction, and driving long-term success for both the client and company.

What are some common challenges implementation representatives face during client onboarding, and how can they overcome them?

Implementation Representatives often encounter challenges such as managing client expectations, addressing unique technical requirements, and ensuring seamless communication between internal teams and clients. To overcome these, it's important to establish clear timelines, maintain proactive and transparent communication, and leverage project management tools to track progress. Building strong relationships with both clients and cross-functional teams helps ensure issues are identified early and solutions are implemented efficiently.

What is the difference between Implementation Representative vs Customer Support Specialist?

AspectImplementation RepresentativeCustomer Support Specialist
Required CredentialsTypically requires technical certifications or industry-specific trainingOften requires customer service or communication certifications
Work EnvironmentPrimarily on-site or client-facing, involved in onboarding and setupMostly call centers or online support, focused on troubleshooting
Employer & Industry UsageUsed in tech, software, and service industries during product deploymentCommon across various industries for ongoing customer assistance
Search & Comparison IntentPeople compare roles related to product implementation and deploymentPeople compare roles focused on customer service and issue resolution

The Implementation Representative and Customer Support Specialist roles differ mainly in their focus and responsibilities. Implementation Representatives handle onboarding, technical setup, and deployment of products, often requiring technical certifications. Customer Support Specialists focus on troubleshooting, answering questions, and maintaining customer satisfaction. While both roles involve client interaction, their work environments and skill requirements vary significantly.

What cities near Monaca, PA are hiring for Implementation Representative jobs?

Cities near Monaca, PA with the most Implementation Representative job openings:

Implementation Representative jobs near you
Infographic showing various Implementation Representative job openings in Monaca, PA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 70% Physical, 1% Hybrid, and 29% Remote job distribution, with an average salary of $40,500 per year, or $19.5 per hour.

Marketing Representative - Beaver County & Surrounding Areas

Baden, PA • On-site

Concordia Lutheran Ministries and Affiliates
See more jobs at Concordia Lutheran Ministries and Affiliatesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Develop and implement strategies to increase the referral base by promoting Concordia Visiting Nurses' services to various healthcare and community referral sources.

  • Build and maintain relationships with key decision-makers and industry leaders through presentations, business reviews, and participation in events.

  • Coordinate activities with management, prepare reports, and provide feedback to support territory development and ensure high-quality healthcare service delivery.

Job description

Concordia Visiting Nurses is a Medicare-certified, state licensed, Medicaid approved home health agency operating in nine Western Pennsylvania counties. For well over a decade, Concordia Visiting Nurses has provided high-quality skilled nursing, palliative care, and a variety of therapy services to our patients. Our goal is to deliver quality home health services, in good faith, to those who entrust themselves to our care and to minister to the unique needs of each individual with respect, dignity, and compassion. We strive to hire excellent people at Concordia - and keep them as well!
Marketing Rep: Beaver County & surrounding areas
The Medical Marketing Representative is responsible for increasing the referral base in an appointed territory by selling Concordia Visiting Nurses' services to referral sources such as physicians, social workers, case managers, assisted and independent living facilities, skilled nursing facilities, hospitals, clinics, adult day centers, and the community. Their main responsibility is sales and marketing. The Medical Marketing Representative will:
  • Develop new referral sources and provide strategies for acquiring relationships to provide home health services within the marketplace.
  • Develop and implement an approved account specific strategic business plans/account targets/service delivery models, and coordinate activities with Marketing Director and other Agency senior management to ensure the provision of high-quality healthcare services.
  • Formulate and implement client specific policies, procedures and systems, direct ongoing research activities, perform impact analyses of internal and external market forces, prepare reports on findings, and recommend strategic initiatives to maintain and improve the Agency's market position.

JOB REQUIREMENTS
  • Bachelor's degree in healthcare or a related field.
  • A minimum of three [3] to five [5] years of healthcare marketing experience is required.
  • Must have a minimum of two [2] years of marketing/sales experience directly related to the duties and responsibilities specified. Prior home healthcare and/or rehabilitation experience preferred.
  • Reliable, independent means of transportation. Must have a valid driver's license and drive a vehicle with current, valid personal automobile insurance coverage.

DUTIES AND RESPONSIBILITIES
The Medical Marketing Representative's main responsibility will be to increase the Agency's referral base in an appointed territory by promoting Concordia Visiting Nurses services to physicians, social workers, case managers, assisted and independent living facilities, skilled nursing facilities, hospitals, clinics, adult day centers and to the community. Achieves sales revenue goals through:
  • Presenting features and benefits of Concordia Visiting Nurses products and services to physicians, patients, hospitals, and the community.
  • Developing relationships with key decision-makers and industry key opinion leaders.
  • Using customer educational programs, pathways and physician portals.
  • Knowledge and utilization of Agency's business and clinical data.
  • Preparing and conducting regular and timely business reviews.
  • Effectively communicating with physicians and customers.
  • Capturing necessary and required prospect information
  • Capturing and maintaining customer profile data.
  • Assisting in collecting paperwork (referral forms and other necessary patient data) from physicians' offices.
  • Maintaining sales call data by entering designated contact relationship management (CRM) system.
  • Driving and promoting "Concordia's Continuum of Care" message to physicians, administrators, and discharge planners.
  • Assisting with leading coordination efforts with the Director for overall account management and territory development.
  • Organizing and conducting regular and timely business reviews with customers.
  • Coordinating and participating in conventions, vendor fairs, in-services, etc.
  • Collaborating with other care settings to provide continuity of care.
  • Providing plan of action to the Director on a monthly basis.
  • Utilizing excellent communication skills.
  • Maintaining professional image with all staff and customers.
  • Prioritizing areas of focus.
  • Maintaining knowledge of home healthcare rules, regulations and new trends in the homecare industry.
  • Maintaining contact with referral sources to solve any issues that may arise.
  • Performing other duties as assigned.

Benefits:
Health/Dental/Vision Insurance
Workplace Wellness
403(b) Retirement Plan
Paid Life Insurance Policy
Direct Deposit
Tuition Reimbursement Program
Vacation/PTO
Paid Holidays
Competitive Wages
Referral Program
Seniority/Appreciation Bonuses
Funeral Leave
Voluntary Benefits
Employee Assistance Program
EOE
Benefits and Wages may vary based on location.
Minimum hours worked per week/status may be required for certain benefit eligibility.

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