ZipRecruiter

Log In

1

Implementation Manager Jobs in Winchester, MA (NOW HIRING)

parcelLab

Implementation Manager (US)

Boston, MA · On-site

We are looking for a full-time Implementation Manager based remotely within the Eastern or Central Time Zones to join our global Customer Implementation team. The Implementation Team is parcelLab ...

Benchling

Biotech AI Implementation Lead

Boston, MA · On-site

$80 - $110/hr

Benchling in Boston, MA is seeking an Implementation Manager to drive implementations for their rapidly expanding customer base. You will lead all aspects of customer rollouts, understanding their ...

JLL

Product Implementation Team Manager

Boston, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

JLL

Product Implementation Team Manager

Andover, MA · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

previous pagenext page

Showing results 21-40

All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Winchester, MA

Implementation Manager information

See Winchester, MA salary details

$41.3K

$109.7K

$178.1K

How much do implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for implementation manager in Winchester, MA is $109,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $128,300.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
More about Implementation Manager jobs

What cities near Winchester, MA are hiring for Implementation Manager jobs?

Cities near Winchester, MA with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Winchester, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $109,735 per year, or $52.8 per hour.

Implementation Manager (US)

parcelLab

Boston, MA • On-site

Full-time

Posted 12 days ago

Job description

parcelLab, the leading Operations Experience Management platform, is growing in the US! We are looking for a full-time Implementation Manager based remotely within the Eastern or Central Time Zones to join our global Customer Implementation team.
The Implementation Team is parcelLab's powerhouse, playing a vital role in making sure our clients start using parcelLab as quickly and efficiently as possible. Successful implementation is the foundation of long-lasting customer relationships. As a member of the team, you will work with some of our key clients and collaborate across internal departments to ensure complete success.
What You Can Expect
  • Technical Ownership: You'll be the technical owner of the customer's onboarding experience, guiding them to up level their Post-Purchase Operations Experience. You will work with leading brands across various industries in North America.
  • Collaboration: Working alongside Customer Success and Solution Consulting, you'll align on commercial goals and onboarding scope.
  • Discovery & Setup: Gather a deep understanding of customer goals, e-commerce setups, customer service operations, and logistics/fulfillment structures. You'll define how data is transferred and guide customers on best-practice data ingestion.
  • Configuration & AI Integration: Configure our solution to fit defined outcomes. You will define rules using parcelLab's infinitely flexible trigger engine, advise on communication flows, review/adapt templates to high standards, and enable customers on built-in AI tools.
  • Troubleshooting & Technical Triage: Occasionally perform light technical triage. You will jump into Graylog to search error logs, navigate GitHub to reference code or track issues, and reference API documentation to understand how our services communicate.
  • Advocacy & Product Growth: Proactively recommend best practices and identify product improvements, communicating technical business value effectively to our Product and Engineering teams.
What You Need to Succeed
  • 3-5 years of experience in Implementation, Onboarding, or Technical Project Management specifically within SaaS businesses.
  • Outstanding project, stakeholder, and expectation management skills.
  • AI- and tech-savvy, with a strong interest in learning new technical skills.
  • Log & Technical Literacy: Familiarity with log management tools (such as Graylog, Kibana, or Splunk) to search, filter, and interpret system/application logs during basic troubleshooting. Comfort navigating GitHub and reading API documentation.
  • Basic understanding of a scripting language (like JavaScript, Python, or Bash) and ideally HTML. (Note: Our Customer Engineering team is always there to support the heavy technical lifting!)
  • Understanding of how e-commerce and last-mile logistics work (or a strong eagerness to master it quickly).
  • Data-driven mindset in supporting customer decisions and tracking your own impact.
Perks & Benefits
  • Plenty of room for your own ideas-space to try, fail, and learn!
  • Comprehensive 30-60-90 day onboarding plan from day one.
  • Fully remote flexibility within the US (Eastern or Central Time Zones), with a co-working space budget if you prefer working outside a home office.
  • Home office set-up budget to get kitted out with a desk, chair, and accessories, alongside the latest MacBook or PC.
  • Career development opportunities, access to LinkedIn Learning, and training budgets.
  • ♀ Free meditation, mindfulness, and coaching sessions via our mental wellbeing platform.
  • Be part of a motivated, diverse, and international team.
About parcelLab
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Farfetch, and Nespresso.
  • Monitor over 6 million shipments per day.
  • Actively manage operations experiences in 153 countries worldwide.
  • Send around 13 million proactive, personalized, event-driven emails daily.

parcelLab is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status, or other lived experience.
Department Customer Success Role Implementations Manager USA Locations US hub & remote

Apply