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Implementation Manager Jobs in Utica, MI (NOW HIRING)

Magna

SAP Implementation Lead

Troy, MI

The SAP Implementation Lead is responsible for the implementation, support, optimization ... Manage the full project lifecycle, including readiness assessments, blueprint workshops, business ...

Magna

SAP Implementation Lead

Troy, MI · On-site

$63.25 - $82.50/hr

The SAP Implementation Lead is responsible for the implementation, support, optimization, and ... Manage multiple SAP projects simultaneously across various functional areas and manufacturing ...

CYNET SYSTEMS

CDA Implementation Lead

Dearborn, MI · On-site

$90/hr

Lead the design and implementation of the Cloud Data Access (CDA) aligned with enterprise ... Act as the technical lead across cross-functional teams, managing delivery roadmap and milestones.

Rsli

National Client Executive

Novi, MI · On-site

$101K - $135K/yr

Works closely with the Regional Sales Office, Implementation Manager, and internal support resources in order to develop an effective and efficient strategy and workflow for new and existing business.

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Utica, MI

Implementation Manager information

See Utica, MI salary details

$35.6K

$94.4K

$153.3K

How much do implementation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for implementation manager in Utica, MI is $94,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $110,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What job categories do people searching Implementation Manager jobs in Utica, MI look for? The top searched job categories for Implementation Manager jobs in Utica, MI are:
What cities near Utica, MI are hiring for Implementation Manager jobs? Cities near Utica, MI with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Utica, MI as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $94,439 per year, or $45.4 per hour.

Associate Manager, Product Implementation

SpotOn: Sales

Royal Oak, MI • On-site

$64K - $89K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

SpotOn rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

219th of 243 rated software companies

Job description

About SpotOn
We're not just building restaurant tech, we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
  • Awarded Great Places to Work and Built In's Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
The Associate Manager, Product Implementation is responsible for supporting team operations and overseeing day-to-day activities within their functional area. This role ensures that team goals are met, processes are executed efficiently, and work aligns with organizational standards. The Associate Manager, Product Implementation acts as a bridge between frontline employees and senior management, fostering team development, coaching, and engagement.
This role ensures successful deployment of integrations, adoption, and client satisfaction. Supports operational efficiency, quality, and process consistency.
Responsibilities
Team Supervision & Support
  • Lead and coach a small team of specialists, providing guidance, feedback, and professional development.
  • Monitor workloads and prioritize assignments to ensure balanced capacity, efficiency, and on-time delivery.
  • Oversee day-to-day operations to ensure timely delivery of team objectives.
  • Serve as the primary escalation point for technical or process-related issues.
  • Prepare reports and updates on team performance metrics for senior management.
  • Participate in hiring, onboarding, and training of new team members.

Client Coordination & Communication
  • Collaborate with cross-functional teams and clients to ensure clear understanding of requirements and project status.
  • Maintain professional, solution-oriented communication to foster positive client relationships.
  • Coordinate timelines across teams and functions to ensure initiatives and deliverables are completed on schedule.

Project Coordination
  • Track progress, ensuring milestones and deadlines are met.
  • Report project status, risks, and dependencies to the leadership.
  • Identify process inefficiencies and recommend improvements to enhance workflow efficiency and effectiveness.
  • Collaborate with cross-functional teams to resolve issues and drive project completion.

Training & Quality Assurance
  • Conduct quality checks to maintain consistency and adherence to standards.
  • Promote team efficiency through ongoing process improvements and knowledge sharing.
  • Support onboarding and training of new team members, sharing best practices.
  • Hold the team accountable for following documented processes: Standard Operating Procedures (SOPs), Service-level Agreements (SLAs), and checklists.

Product Implementation Oversight
  • Oversee execution of integration deployments by the team.
  • Review and approve platform configurations, workflows, and third-party integrations.
  • Ensure client training and operational adoption are successfully delivered.
  • Serve as an escalation point for technical or configuration challenges.
  • Collaborate cross-functionally to resolve implementation issues and enhance client outcomes.
  • Contribute to process improvement, documentation, and SOP development.

Skills & Knowledge
  • Strong leadership and team management abilities, including coaching and mentoring.
  • Excellent communication and interpersonal skills for interacting with team members and stakeholders.
  • Solid organizational and time management skills, with attention to detail.
  • Analytical and problem-solving skills to identify issues and recommend solutions.
  • Knowledge of relevant tools, systems, and industry practices.
  • Ability to adapt to changing priorities and manage multiple projects concurrently.
  • Extensive experience in software integrations, restaurant operations, and POS systems.
  • Proven ability to coach, mentor, and manage team performance.
  • Strong problem-solving, client management, and communication skills.
  • Skilled in process development, project tracking, and operational oversight.

Previous Experience
  • 5+ years of professional experience in customer success or related roles.
  • 1+ year of experience managing and developing high-performing teams.
  • Experience in fintech or SaaS environments preferred.

Benefits
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hardworking humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in your wellbeing with a competitive benefits package designed to support your health, family, and future:
  • Medical, Dental, and Vision Options: Nationwide plans to fit your personal healthcare needs.
  • HSA with Employer Match: High-deductible health plan enrollees receive an annual company contribution to their Health Savings Account
  • Company-Paid Life Insurance & Disability
  • 401(k) Retirement Savings & Annual Employer Match
  • Restricted Stock Units (RSUs)
  • Pre-Tax Commuter Benefits
  • Paid Parental Leave
  • Paid vacation, 10 company holidays (including 1 floating holiday), sick time, and volunteer time off
  • Monthly cell phone and internet stipend
  • Education reimbursement up to $2,000 per calendar year to assist with your professional development
  • Employee Resource Groups to build community and inclusion at work

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.
SpotOn is an E-Verify company.

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