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Implementation Manager Jobs in Providence, RI (NOW HIRING)

Harris

(Remote) Implementation Consultant

Carolina, RI · Remote

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

Harris

(Remote) Implementation Consultant

Carolina, RI · Remote

The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices. This remote role ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Providence, RI

Implementation Manager information

See Providence, RI salary details

$39.4K

$104.6K

$169.7K

How much do implementation manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for implementation manager in Providence, RI is $104,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $122,200.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Providence, RI? The most popular types of Implementation jobs in Providence, RI are:
What are popular job titles related to Implementation Manager jobs in Providence, RI? For Implementation Manager jobs in Providence, RI, the most frequently searched job titles are:
What job categories do people searching Implementation Manager jobs in Providence, RI look for? The top searched job categories for Implementation Manager jobs in Providence, RI are:
What cities near Providence, RI are hiring for Implementation Manager jobs? Cities near Providence, RI with the most Implementation Manager job openings:
Implementation Manager jobs near you

Lead Total Cost of Care Implementation Manager

Blue Cross and Blue Shield of Rhode Island

Providence, RI • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 23 days ago

Job description

Pay Range:
$102,300.00 - $163,700.00
Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.
At BCBSRI, our greatest resource is our people.
We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do-not just for our members, but for our employees as well.
We recognize that to do your best work, you have to be your best self.
It's why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees.
Our culture is one of belonging.
We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you're at in the organization, you're an integral part of our team and your input, thoughts, and ideas are valued.
Join others who value a workplace for all.
We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders.
We're dedicated to serving Rhode Islanders.
Our focus extends beyond providing access to high-quality, affordable, and equitable care. To further improve the health and well-being of our fellow Rhode Islanders, we regularly roll up our sleeves and get to work (literally) in communities all across the state-building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.
Why this job matters:
The TCoC Program Implementation Manager is responsible for owning and managing the onboarding lifecycle of population health vendors. Assigned vendors will include varying degrees of complexity in areas such as eligibility, engagement, file exchanges, contracting and financial arrangements, member/client communications, billing, and training of member-facing teams, This includes but is not limited to the activities of multiple on-going implementations, daily vendor interaction and communication, timeline and critical task management, coordination across multiple resources and stakeholders working closely with the Enterprise Project Management Office (EPMO). Accountabilities also include the timely resolution of vendor related issues as they arise.
What you will do:
  • Responsible for effective execution of vendor implementations and contract renewals with timely project completion, issue identification/resolution, and delivery per contractual terms.
  • Serve as Business Lead for the EPMO. Facilitate identification of business requirements relative to eligibility, engagement, claims sharing, vendor and client billing, communication, member and client facing messaging and risk revenue capture. Utilize standardized New Program Implementation Worksheet to provide a consolidated source of truth for program details.
  • Develop deep understanding of required data transfers for each vendor and work closely with the TCoC Lead Data Analyst to ensure initial data transfers meet all requirements and are balanced to internal data sources. Review and approve detailed data flows provided by the Lead Data Analyst. Identify and implement processes to improve data accuracy including upfront data validation and automated error reporting.
  • Foster relationships with key personnel within vendors and internal teams/EPMO and participate in implementation meetings on a regular basis. Serve as main point of contact for the vendor during the implementation.
  • Fully document vendor implementations in standardized Operational User Guide and Playbook.
  • Fully prepare Vendor Transition documents to provide a detailed reference for the Clinical Programs Operations Manager for ongoing program management post implementation.
  • Facilitate meetings with task groups or functional areas as required. Proactively engage other members of the organization with specific subject knowledge to resolve issues. Lead post implementation review of implementations to provide lessons learned and continuous improvement. Modify and document processes as necessary.

What you need to succeed:
  • Bachelor's degree in business or related field, or an equivalent combination of education and experience
  • Three to five years previous operational experience
  • Established track record of vendor or client implementations
  • Project management methodologies, processes, and tools. Knowledge of Project Development Life Cycle
  • Ability to lead and manage projects
  • Facilitate meetings and teamwork
  • Demonstrate leadership and problem-solving skills
  • Ability to think creatively and drive innovation
  • Establish and maintain strong working relationships with various stakeholders including team members, EPMO and IT resources, resources in other areas of the business and upper management
  • Ability to persuade, negotiate or influence internal and external stakeholders to build consensus
  • Ability to manage multiple priorities and resources in a dynamic environment across various departments, sites, and organize complex information
  • Proven ability to communicate, translate and execute effectively across multiple groups
  • Detail oriented with excellent follow through skills
  • Positive, energetic attitude, with the ability to handle sensitive and pressured situations
  • Able to work comfortably in a hands-on, multi-task, deadline-driven environment
  • Strong listening, verbal (especially telephone) and written communication skills are a must
  • Ability to effectively communicate with internal and external customers with a comfort level delivering presentations and meeting facilitation.
  • Proficiency with Microsoft products, i.e., Excel, PPT, Word, Project, etc.

The extras:
  • Previous vendor implementation and management experience
  • Project Management certification (PMP)

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:
  • In-office: onsite 5 days per week
  • Hybrid: onsite 2-4 days per week
  • Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

Our culture of belonging at Blue Cross & Blue Shield of Rhode Island (BCBSRI) is at the core of all we do, and it strengthens our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity employer.
The law requires an employer to post notices describing the Federal laws. Please visit www.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.

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