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Implementation Manager Jobs in Homestead, FL (NOW HIRING)

Upshop

Director, Implementation

Miami, FL · On-site

Lead, mentor, and develop a team of Implementation Managers, Senior Consultants, and Implementation Consultants. * Foster a culture of accountability, continuous learning, collaboration, and customer ...

Abbott

Implementation Project Manager

Miami, FL · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

Abbott

Implementation Project Manager

Miami, FL · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida) Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

ADP

Implementation Consultant

Miami, FL · On-site

At ADP, the Implementation team is driven by our customers' success ... With us, you'll combine your analytic and project management skills with your ability to simplify ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

ADP

Implementation Consultant

Miami, FL · On-site

At ADP, the Implementation team is driven by our customers' success ... With us, you'll combine your analytic and project management skills with your ability to simplify ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

FirmPilot

Implementation Specialist

Miami, FL · On-site

$90K - $110K/yr

About the Role We are looking for an Implementation Specialist who can own the client onboarding ... Strong organizational skills with the ability to manage multiple client timelines at once * Comfort ...

Booz Allen Hamilton

Implementation Engineer

Miami, FL · On-site

$61K - $141K/yr

Manage the production of network devices and network architecture design, and develop all supporting documentation required for implementation in this global network. You Have: * 5+ years of ...

Blossom

Project Manager, Card Program Implementations

FL · On-site

$85K - $100K/yr

Lead end-to-end implementation of credit union card program initiatives - new credit, debit, and ... Manage project milestones and proactively address deviations - reissue delays, certification ...

Pharmetika

Be Seen First

Compounding Pharmacy Education & Implementation Specialist

Miami, FL · On-site

Compounding Pharmacy Education & Implementation Specialist Here at Pharmetika we build compounding pharmacy management software, including Electric Lab and ION. Our Education team helps clients get ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Homestead, FL

Implementation Manager information

See Homestead, FL salary details

$35.8K

$95.1K

$154.3K

How much do implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for implementation manager in Homestead, FL is $95,100.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $111,200.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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What are the most commonly searched types of Implementation jobs in Homestead, FL?

The most popular types of Implementation jobs in Homestead, FL are:

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The top searched job categories for Implementation Manager jobs in Homestead, FL are:

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Cities near Homestead, FL with the most Implementation Manager job openings:

Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Homestead, FL as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $95,100 per year, or $45.7 per hour.

Director, Implementation

Upshop

Miami, FL • On-site

Full-time

Re-posted yesterday

Job description

About Upshop
Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents.
Role Overview
Upshop is seeking a Director of Implementation to lead our Implementation organization and drive successful customer deployments across our Total Store Operations platform.
This leader is responsible for developing and mentoring a high-performing team of Implementation Managers and Consultants while ensuring customers achieve successful business outcomes throughout their implementation journey.
The ideal candidate combines enterprise SaaS implementation leadership with a strong understanding of retail operations, preferably within grocery, convenience, or food retail environments. This individual will serve as a trusted advisor to customers, a mentor to implementation leaders, and a key contributor in scaling Upshop's Professional Services organization.
The Director of Implementation will also lead the evolution of Upshop's implementation practices, championing automation, AI-enabled delivery capabilities, and operational excellence initiatives that improve efficiency, accelerate customer outcomes, and create a more scalable and consistent delivery model.
Key Responsibilities
Team Leadership & Talent Development
  • Lead, mentor, and develop a team of Implementation Managers, Senior Consultants, and Implementation Consultants.
  • Foster a culture of accountability, continuous learning, collaboration, and customer obsession.
  • Establish clear performance expectations, coaching programs, career development plans, and succession strategies.
  • Drive implementation methodology adoption, process consistency, and operational excellence across the team.
  • Partner with Professional Services leadership on organizational planning, hiring, onboarding, and workforce development.
  • Develop implementation Centers of Excellence and reusable delivery assets that scale knowledge across the organization.
  • Lead the ongoing evolution of Upshop's implementation methodology, delivery frameworks, and best practices.
  • Identify opportunities to leverage automation, AI, and digital tooling to improve implementation efficiency, consistency, and customer outcomes.
  • Foster a culture of innovation and adoption of emerging technologies that enhance customer delivery.
  • Establish measurable delivery standards and KPIs focused on customer adoption, implementation quality, operational efficiency, and team development.

Customer Engagement & Delivery Leadership
  • Serve as an executive sponsor and escalation point for strategic customer implementations.
  • Build trusted relationships with customer sponsors, operational leaders, IT stakeholders, and executive teams.
  • Ensure customer objectives, adoption goals, and success metrics are clearly defined and achieved.
  • Guide implementation teams through complex deployments, organizational change initiatives, testing, launch activities, and post-launch adoption.
  • Lead risk identification, mitigation planning, and issue resolution efforts across the implementation portfolio.
  • Partner closely with Customer Success to ensure smooth transitions from implementation to long-term customer adoption and value realization.
  • Collaborate with Sales and Solution Consulting to ensure customer expectations, implementation strategies, and success criteria are aligned from project inception.

Implementation Excellence
  • Own implementation delivery standards, methodologies, playbooks, and best practices across the organization.
  • Drive consistency across project planning, discovery, solution design, configuration, testing, training, launch, and hypercare activities.
  • Capture lessons learned and continuously improve implementation frameworks and operational processes.
  • Ensure implementations are delivered on time, within scope, within budget, and aligned to customer business outcomes.
  • Establish governance models that improve visibility, accountability, risk management, and delivery quality.
  • Partner with PMO leadership to improve delivery governance, forecasting, resource planning, and project execution.
  • Drive continuous improvement initiatives that reduce implementation timelines while maintaining exceptional customer outcomes.

Technical Leadership
  • Maintain deep knowledge of Upshop's platform architecture, data structures, integrations, and implementation requirements.
  • Provide guidance on solution architecture, data migration, system configuration, integration strategy, and technical deployment approaches.
  • Support complex integrations involving ERP, forecasting, inventory, ordering, POS, DSD, EDI, eCommerce, and other retail technology ecosystems.
  • Partner with Product and Engineering to improve implementation tooling, onboarding workflows, automation capabilities, and customer enablement resources.
  • Develop organizational expertise around modern cloud technologies, data platforms, integration frameworks, and scalable implementation approaches.
  • Maintain working knowledge of Microsoft Azure technologies, including Azure SQL Database, Azure Cosmos DB, APIs, data integration patterns, and cloud-based application architectures.
  • Champion the use of AI-enabled tools to improve project delivery, testing, documentation, training, knowledge management, customer onboarding, and internal operational efficiency.
  • Leverage data and analytics to identify trends, improve delivery performance, and enhance customer outcomes.

Operational Leadership
  • Monitor implementation portfolio health through operational, financial, and customer success metrics.
  • Oversee implementation forecasting, staffing, utilization, and capacity planning.
  • Support Statement of Work reviews, implementation estimates, change requests, and delivery commitments.
  • Ensure resource allocation aligns with strategic priorities and customer commitments.
  • Provide executive reporting on implementation performance, customer health, delivery risks, and organizational trends.
  • Partner across Product, Support, Customer Success, Sales, and Professional Services to continuously improve the end-to-end customer experience.

Required Qualifications
  • Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Retail Operations, and/or related field/experience.
  • 5+ years of experience leading enterprise software, SaaS, or technology implementations.
  • 3+ years of people leadership experience managing implementation, consulting, delivery, or professional services teams.
  • Proven experience leading customer-facing delivery organizations supporting enterprise customers.
  • Demonstrated success building, mentoring, and developing high-performing teams.
  • Strong knowledge of SaaS implementation methodologies and software deployment practices.
  • Experience managing multiple concurrent implementations and complex customer engagements.
  • Exceptional communication, stakeholder management, executive presentation, and relationship-building skills.
  • Strong analytical, problem-solving, and decision-making capabilities.
  • Ability to travel up to 25%.

Preferred Qualifications
  • Grocery retail, food retail, convenience retail, or store operations experience strongly preferred.
  • Experience with forecasting, ordering, inventory, supply chain, fresh operations, DSD, merchandising, workforce management, or store execution solutions strongly preferred.
  • Experience with Microsoft Azure technologies, including Azure SQL Database, Azure Cosmos DB, cloud data platforms, and enterprise integration architectures.
  • Strong understanding of data architecture, system integrations, APIs, EDI, and enterprise application ecosystems.
  • Experience leveraging AI-enabled tools, automation platforms, or emerging technologies to improve operational efficiency and customer outcomes.
  • Working knowledge of SQL, databases, Excel, and analytical tools.
  • Experience with Salesforce, Zendesk, Jira, Wrike, or similar enterprise platforms.
  • Experience scaling implementation organizations within high-growth SaaS environments.

Success Profile
The successful candidate:
  • Is a people-first leader who develops teams, mentors future leaders, and creates a culture of accountability and continuous improvement.
  • Builds trust with customer executives and serves as a strategic advisor throughout the implementation journey.
  • Understands grocery and retail operations and can translate customer objectives into scalable implementation strategies.
  • Balances strategic leadership with hands-on execution when customer success requires it.
  • Uses metrics and data-driven decision making to improve delivery performance and customer outcomes.
  • Embraces innovation and continuously seeks opportunities to modernize implementation practices through automation, AI, and scalable delivery frameworks.
  • Drives cross-functional alignment while maintaining a relentless focus on customer value realization.

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