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Implementation Manager Jobs in Exton, PA (NOW HIRING)

SMB Team

AI Implementation Specialist

Philadelphia, PA

$80K - $90K/yr

SMB Team is seeking an internal, FULL TIME HIRE to execute hands-on AI implementation activities ... Media management. Our goal is to scale our services business to over $15M in revenue in 2023.

SMB Team

AI Implementation Specialist

Philadelphia, PA · On-site +1

$80K - $90K/yr

SMB Team is seeking an internal, FULL TIME HIRE to execute hands-on AI implementation activities ... Media management. Our goal is to scale our services business to over $15M in revenue in 2023.

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Implementation Manager information

See Exton, PA salary details

$37.6K

$99.9K

$162.1K

How much do implementation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for implementation manager in Exton, PA is $99,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,900.00 and $116,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What are the most commonly searched types of Implementation jobs in Exton, PA? The most popular types of Implementation jobs in Exton, PA are:
What job categories do people searching Implementation Manager jobs in Exton, PA look for? The top searched job categories for Implementation Manager jobs in Exton, PA are:
What cities near Exton, PA are hiring for Implementation Manager jobs? Cities near Exton, PA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $99,910 per year, or $48 per hour.

AI Implementation Specialist

SMB Team

Philadelphia, PA

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

IMPORTANT NOTICE: SMB Team will never solicit personal information, request equipment purchases, or send checks as part of our hiring process. All legitimate communication comes exclusively from @smbteam.com email addresses. If you receive outreach from any other domain (such as smbteam.us or similar), please disregard it and report it to support@smbteam.com.

SMB Team is seeking an internal, FULL TIME HIRE to execute hands-on AI implementation activities for our SMALL BUSINESS LAW FIRM CLIENTS under direction of the Fractional CTO. Configure AI tools, build automations, test and document workflows, and ensure that AI deployments operate reliably. This is an internal, delivery-focused role - the AI Advisor is not the client face but is the technical engine behind every engagement.

WHAT'S IN IT FOR YOU?

An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

BENEFITS - We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

EDUCATION - Team member education and learning budget on courses, events and books.

FUN - Company activities, outings, and retreats.

INVESTMENTS - 401(k) with a 3% Match.

WORK STYLE - WFH or come to the office. The choice is yours!

The salary for this role is $80,000 - $90,000 annually based on experience.

Key Responsibilities:

    • Configure and deploy AI tools as specified in Phase 1 engagement plans (e.g., Copilot for M365, Harvey, Clio Duo, Casetext, document automation tools)
    • Build, test, and document automations and AI-assisted workflows using platforms such as Make, Zapier, Power Automate, or equivalent
    • Conduct technical environment setup: tenant configuration, user provisioning, API connections, integration testing, and QA validation
    • Perform data mapping and light data migration tasks required to support AI tool onboarding
    • Maintain implementation logs, configuration notes, and handoff documentation for each engagement in SMB Team's systems
    • Troubleshoot and resolve technical issues during deployment; escalate blockers to the fCTO with clear documentation
    • Contribute reusable templates, implementation checklists, and workflow SOPs to the SMB Team practice library
    • Stay current on legal AI tooling and integration capabilities; proactively surface relevant updates or new options to the fCTO
    • Support the fCTO in pre-engagement scoping by assessing technical feasibility and effort estimates for proposed implementations

Requirements

    • 2-4 years of hands-on experience in a technical implementation, IT support, or automation engineering role
    • Demonstrated ability to configure and integrate SaaS tools; experience with M365/Google Workspace environments and API-based integrations
    • Proficiency with at least one automation platform (Make, Zapier, Power Automate, n8n, or equivalent)
    • Familiarity with AI/LLM-based tools and how to configure them in a business context; prior exposure to legal tech a plus but not required
    • Strong documentation habits - can produce clear SOPs, configuration guides, and implementation logs without prompting
    • Comfortable working from a scoping document or engagement plan without requiring step-by-step direction
    • Basic understanding of data privacy and security considerations relevant to cloud and AI tool deployment
    • Must be able to independently execute technical implementation tasks from a spec or engagement plan - this role owns delivery, not strategy
    • Must produce clean, thorough documentation for every configuration and deployment; undocumented work is incomplete work
    • Must communicate blockers and risks promptly and clearly to the fCTO - no surprises
    • Must be current on AI tools and integration platforms; willingness to learn new tooling quickly is essential
    • Must work within SMB Team's systems and contribute to shared playbooks - this is a team practice, not a solo role
    • No direct client communication responsibility; all client-facing interaction is handled by the fCTO. However, work product must be polished enough to be reviewed and presented to clients by the fCTO

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

There are three parts to our business:

Educational Brand: We currently run the most prominent talk show in the legal industry. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers.

Marketing Services: We offer a full suite of marketing services to our clients, including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue in 2023.

Coaching Services: We have a rapidly-growing, Philadelphia-based coaching program for lawyers. In our first year, we built our coaching business into a multi-seven-figure business. Our program has been identified as the most comprehensive coaching program for attorneys, and we plan to double the size of our clients in the next year.


The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans

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About SMB Team

Sourced by ZipRecruiter

With our industry-leading digital marketing services, management and marketing coaching, and weekly LIVE Mastermind Show, we intend to be the most positive source of solutions for attorneys in the U.S. We pride ourselves on putting our clients first, being as transparent as possible, and obsessively becoming the growth catalyst for your law firm so that you can focus on doing more of what you love. Unlike most companies in this space, we give you 100% ownership and control over every campaign, account, and asset that we build for you. We won’t hold your accounts hostage, they’re yours to keep, forever.

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Bala-Cynwyd, PA, US

Year founded

2018

Social media

Facebook

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