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Implementation Manager Manager Jobs in Santa Ana, CA

Custom Goods

Senior Implementation Manager

Carson, CA · On-site

$120K - $125K/yr

The Senior Implementation Manager is responsible for leading the successful onboarding and integration of new clients, projects, and solutions within our 3PL network. This role ensures that ...

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Implementation Manager Manager information

See Santa Ana, CA salary details

$40.6K

$107.7K

$174.8K

How much do implementation manager manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for implementation manager manager in Santa Ana, CA is $107,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,600.00 and $125,900.00 per year, depending on experience, location, and employer.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project management and client coordination.

What does an implementation manager do?

An implementation manager oversees the process of deploying new systems, products, or services within an organization. They coordinate between teams, manage timelines, and ensure that project goals are met efficiently, often using project management tools and requiring strong communication skills.

What cities near Santa Ana, CA are hiring for Implementation Manager Manager jobs?

Cities near Santa Ana, CA with the most Implementation Manager Manager job openings:

Implementation Manager Manager jobs near you

Implementation Manager

Custom Goods Logistics

Carson, CA • On-site

Other

Posted 11 days ago

Job description

Summary/Objective:

The Implementation Manager is responsible for leading the successful onboarding and integration of new clients, projects, and solutions within our 3PL network. This role ensures that operational, technical, and customer-specific requirements are met through effective project management, cross-functional collaboration, and process optimization. The Implementation Manager will serve as the primary liaison between clients, internal teams, and external partners, ensuring seamless execution from project initiation through go-live and post-implementation support.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Oversee the entire client onboarding process, from discovery and planning through execution, testing, and go-live, ensuring projects are delivered on time, within scope, and on budget.
  • Serve as the main point of contact during implementation, providing proactive communication, managing expectations, and ensuring client satisfaction.
  • Develop detailed project plans, timelines, and milestones. Coordinate cross-functional teams including Operations, IT, Warehouse, Transportation, and Customer Service.
  • Collaborate with technical teams to integrate WMS, TMS, and other logistics platforms with client systems, ensuring accuracy and efficiency.
  • Identify potential issues early, develop contingency plans, and resolve problems to minimize impact on timelines and deliverables.
  • Create training materials and facilitate sessions for internal teams and clients on new processes, systems, and workflows.
  • Capture lessons learned, recommend process enhancements, and standardize best practices for future implementations.
  • Monitor key implementation KPIs, prepare status reports, and present progress updates to leadership and stakeholders.


Core Behaviors:

Demonstrate to comply with Custom Goods’ Core Behaviors:

  • Servant Leadership
  • Passion for Excellence
  • Integrity
  • Resilient
  • Intense Safety Focus
  • Trust


Required Education and Experience

  • Bachelor’s degree in Supply Chain Management, Business Administration, or related field (Master’s preferred).
  • 5+ years of experience in project management or client implementation within a 3PL, logistics, or supply chain environment.
  • Strong understanding of WMS, TMS, EDI, and related logistics technologies.
  • Proven track record of leading complex, multi-stakeholder projects in a fast-paced environment.
  • Exceptional communication, negotiation, and relationship-building skills.
  • Proficiency in project management tools (e.g., MS Project, Smartsheet, Asana).
  • Six Sigma certification is a plus.


AAP/EEO Statement: Custom Goods, LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Custom Goods’ employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.


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