ZipRecruiter

Log In

1

Implementation Manager Manager Jobs in Pennsylvania

Air

Implementation Manager

Pittsburgh, PA

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Vestwell

Implementations Manager

King Of Prussia, PA · On-site

We are growing and looking for an experienced Implementations Managers to serve as the liaison and dedicated resource to Plan Sponsors and Financial Advisors as they onboard to Vestwell's platform!

Guardianlife

Head of Implementation

Bethlehem, PA

The Head of Implementation leads managers and team leaders responsible for front-line implementation professionals and ensures consistent execution across all market segments while delivering on ...

next page

Showing results 1-20

All JobsImplementation JobsImplementation Manager Manager JobsImplementation Manager Manager Jobs in Pennsylvania

Implementation Manager Manager information

What does an implementation manager do?

An implementation manager oversees the process of deploying new systems, products, or services within an organization. They coordinate between teams, manage timelines, and ensure that project goals are met efficiently, often using project management tools and requiring strong communication skills.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

How much do implementation managers make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000. Compensation may also include bonuses and benefits related to project management and client coordination.
What cities in Pennsylvania are hiring for Implementation Manager Manager jobs? Cities in Pennsylvania with the most Implementation Manager Manager job openings:
Implementation Manager Manager jobs near you

Implementation Manager

Air

Pittsburgh, PA

Full-time

Re-posted 14 days ago

Job description

Company Description
Air is the leader in Enterprise Readiness. Our mission is to establish readiness as a real-time condition that is continuously achieved. Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered. Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers. By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.
Job Description
We are seeking an experienced professional to drive robust software adoption across Air's SaaS user base and manage a team of Implementation Engineers.
In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals.
You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward.
Success in this role requires deep expertise in Air's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously.
You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal.
This role is a full-time position located out of our office in Arlington, VA.
This role requires up to 50% travel to client sites across the United States.
Scope of Responsibilities
  • Hire, train, and lead a team of software Implementation Engineers
  • Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle
  • Develop expertise in Air's customers, offerings, and data, and support customers as a Air product and data expert
  • Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users
  • Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies
  • Execute the successful implementation of software and data to Air's customers and address and solve user needs through the use of Air's platform and creatively develop solutions to difficult user problems
  • Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments.
  • Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers
  • Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Air platform
  • Collaborate with Air Engagement Managers and Product Managers to capture market demand for inclusion into Air's offerings
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate
  • Build and manage client relationships
  • Lead execution teams and/or work streams
  • Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy
  • Provide leadership to a highly motivated and engaged team
  • Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization
Qualifications
  • U.S. Citizenship is required
  • Bachelor's Degree
Required Skills:
  • Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers
  • Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics
  • Minimum of two (2) years of people management experience
  • Proven excellence in interacting with DoD and/or national security senior leaders
  • Strong written and oral communication skills, including strong presentation skills
  • Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders
  • Passionate about leading people and improving processes
  • Demonstrated aptitude to learn new technical content
  • Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Proven ability to develop strategies, translate them into initiatives, and track successful delivery
  • Willingness to work hard, be strategic, and do the right thing for the business
Desired Skills:
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment
  • Strong SQL skills
  • Master's Degree preferred
We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
Air is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.