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Implementation Manager Manager Jobs in Philadelphia, PA

Lead, develop, and inspire a team of implementation professionals through coaching, performance management, talent development, and succession planning. * Foster a culture of accountability ...

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

We are growing and looking for an experienced Implementations Managers to serve as the liaison and dedicated resource to Plan Sponsors and Financial Advisors as they onboard to Vestwell's platform!

We are growing and looking for an experienced Implementations Managers to serve as the liaison and dedicated resource to Plan Sponsors and Financial Advisors as they onboard to Vestwell's platform!

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Implementation Manager Manager information

See Philadelphia, PA salary details

$39.4K

$104.5K

$169.5K

How much do implementation manager manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for implementation manager manager in Philadelphia, PA is $104,459.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,200.00 and $122,100.00 per year, depending on experience, location, and employer.

What are some common challenges Implementation Managers face when coordinating cross-departmental projects?

Implementation Managers often encounter challenges related to aligning different departments with varying priorities and communication styles. Ensuring clear, consistent communication and setting realistic timelines are essential to prevent misunderstandings and delays. Additionally, they must proactively manage stakeholder expectations and adapt to shifting project requirements, all while keeping the project on track. Building strong relationships and fostering collaboration across teams are key strategies for overcoming these challenges.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, experience in process optimization, and a relevant bachelor's degree, often in business or IT. Familiarity with project management software (such as Jira or Asana), CRM systems, and certifications like PMP or Agile are commonly required. Exceptional communication, leadership, and problem-solving abilities set standout candidates apart in this role. These skills and qualifications are crucial for ensuring seamless project delivery, effective client onboarding, and successful cross-functional collaboration.

What does an Implementation Manager do?

An Implementation Manager oversees the deployment of new systems, products, or services for clients or within an organization. Their main responsibilities include planning project timelines, coordinating between different teams, managing client expectations, and ensuring that the implementation is completed on schedule and within budget. They act as the main point of contact during the implementation process, troubleshooting any issues that arise and ensuring a smooth transition. Excellent communication, project management, and problem-solving skills are essential for this role.

What is the difference between Implementation Manager Manager vs Implementation Manager?

AspectImplementation ManagerImplementation Manager Manager
CertificationsProject Management Professional (PMP), Certified ScrumMaster (CSM)Same as Implementation Manager
Work EnvironmentProject teams, client sites, corporate officesOversees multiple Implementation Managers, strategic planning
Industry UsageIT, software, manufacturing, consultingSame as Implementation Manager, with added leadership responsibilities
Search IntentRoles focused on project execution and client deliveryRoles focused on managing multiple projects and teams

The Implementation Manager is responsible for executing projects, coordinating teams, and ensuring client satisfaction. The Implementation Manager Manager oversees multiple Implementation Managers, focusing on strategic oversight, resource allocation, and leadership. While both roles require similar certifications and industry experience, the Manager role involves higher-level management and broader organizational responsibilities.

What cities near Philadelphia, PA are hiring for Implementation Manager Manager jobs? Cities near Philadelphia, PA with the most Implementation Manager Manager job openings:
Implementation Manager

Implementation Manager

Vangard, Inc.

Malvern, PA โ€ข On-site

Full-time

Posted 13 days ago


Job description

Core Responsibilities:

Leadership & Talent Development

  • Lead, develop, and inspire a team of implementation professionals through coaching, performance management, talent development, and succession planning.

  • Foster a culture of accountability, continuous improvement, inclusion, and client-centricity.

  • Establish clear performance expectations, provide ongoing feedback, and support employee growth and career development.

  • Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and capacity management.

Client & Business Partnership

  • Serve as a trusted advisor to internal and external clients throughout the implementation lifecycle.

  • Provide strategic consultation on plan design, operational processes, regulatory requirements, technology solutions, mergers and acquisitions, and organizational change initiatives.

  • Build and maintain strong relationships with clients, partners, and stakeholders to ensure successful outcomes and a positive client experience.

  • Represent Vanguard in client meetings, business reviews, and prospect discussions as needed.

Implementation & Project Oversight

  • Provide leadership and oversight across a portfolio of implementation and conversion projects.

  • Ensure projects are executed in accordance with organizational policies, regulatory requirements, audit standards, and service commitments.

  • Monitor project health, identify risks, remove obstacles, and drive timely issue resolution.

  • Oversee the accurate setup, configuration, testing, and delivery of plan provisions and related services.

Operational Excellence & Process Improvement

  • Identify opportunities to improve processes, controls, efficiency, quality, and the client experience.

  • Lead continuous improvement initiatives and partnership efforts across operational and service teams.

  • Utilize data, metrics, and performance insights to drive informed decision-making and operational effectiveness.

  • Ensure adherence to risk management, compliance, and governance standards.

Strategic Planning & Organizational Leadership

  • Partner with leadership to develop and execute departmental goals, operating plans, and long-term strategic priorities.

  • Contribute to business transformation initiatives, organizational change efforts, and special projects.

  • Collaborate across functions to improve service delivery, scalability, and organizational effectiveness.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and relevant experience.

  • Five or more years of experience in financial services, retirement services, implementation, project management, or a related field.

  • Demonstrated experience leading teams and developing talent.

  • Strong client relationship management, consultation, and stakeholder engagement experience.

  • Proven ability to manage multiple priorities within a fast-paced, evolving environment.

  • Excellent communication, presentation, and influencing skills.

  • Strong analytical thinking, problem-solving, and decision-making capabilities.

Preferred Qualifications

  • Experience within the Defined Contribution retirement industry.

  • Knowledge of retirement plan operations, plan administration, and related regulatory requirements.

  • Experience leading complex client implementations, conversions, or large-scale operational initiatives.

  • Familiarity with project management methodologies and tools.

  • Experience partnering with cross-functional teams to deliver business outcomes.

  • Knowledge of Vanguard implementation platforms and operational systems.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.