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Implementation Manager Contract Jobs in Illinois

Rundoo

Implementation Manager

Chicago, IL · On-site

$82K - $111K/yr

Project manage the full implementation process ... Oversee the journey of getting a client live on Rundoo, from initial kickoff call post contract ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

We need a leader who can build the delivery engine that turns every contract into a measurable ... About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from ...

ONETRACK.AI

Senior Implementation Manager

Chicago, IL · On-site

We need a leader who can build the delivery engine that turns every contract into a measurable ... About the Role As Senior Implementation Manager, you will own the client journey end-to-end - from ...

DoorDash

Senior Implementation Associate

Chicago, IL · On-site

You'll manage a rolling book of business (typically 65-80 merchants) and be measured on how fast ... Own a rolling book of business from contract signing through a merchant's first 28 days live

Medline

Sr Dir Sales Implementation

Northfield, IL · On-site

$1.7K/wk

Reduce time to first order, faster activation of new accounts, improve contract realization (what ... Drive adoption and optimization of CRM, CPI, MPower and other internal platforms throughout the ...

TransUnion

Solutions Implementation Advisor

Chicago, IL · On-site

... The Implementation and Client Success team works directly with customers and internal products ... manage complex customer-facing and internal projects from contract through launch, often spanning ...

Abbott

Contract Implementation Specialist

Lake Forest, IL · On-site

$61K - $122K/yr

Meet deadlines and update clients (peers, management, sales, etc.) with status. * Understands and ... Previous Contract Management or Implementation database experience preferred * Previous healthcare, ...

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Implementation Manager Contract information

What is an implementation manager contract?

Implementation Manager Contracts refer to roles where a professional is hired—often on a temporary or project basis—to oversee and execute the rollout of new systems, processes, or solutions within an organization. These contracts typically involve managing timelines, coordinating between different teams, ensuring resources are allocated properly, and tracking project milestones to ensure successful implementation. Implementation Managers work closely with stakeholders to understand requirements, troubleshoot issues, and ensure that the transition to new products or processes aligns with business goals. Their expertise is essential for minimizing disruption and maximizing the benefits of new initiatives.

What are some common challenges faced by implementation managers working on a contract basis, and how can they be addressed?

Implementation Managers on contract often encounter challenges such as quickly acclimating to new organizational cultures, building trust with stakeholders in a limited timeframe, and managing project scope changes without longstanding internal relationships. To address these, it's important to proactively communicate, set clear expectations with clients, and leverage structured onboarding processes. Building rapport early and demonstrating reliability can help overcome transitional hurdles and ensure successful project delivery.

What are the key skills and qualifications needed to thrive as an implementation manager contract, and why are they important?

To thrive as an Implementation Manager (Contract), you need a strong background in project management, process improvement, and relevant industry knowledge, often supported by a bachelor’s degree and experience managing client-facing projects. Familiarity with project management software (like Asana, Jira, or MS Project), CRM systems, and sometimes PMP or similar certifications is typically required. Outstanding communication, problem-solving, and stakeholder management skills help you excel in coordinating teams and meeting client expectations. These competencies are crucial for successfully delivering projects on time and within scope, ensuring client satisfaction and business growth.

What is the difference between Implementation Manager Contract vs Implementation Specialist?

AspectImplementation Manager ContractImplementation Specialist
CredentialsProject management certifications (PMP, Prince2), industry experienceTechnical expertise, certifications related to specific systems or tools
Work EnvironmentProject-based, client sites, consulting firmsClient sites, internal teams, technical environments
Employer & Industry UsageConsulting firms, IT, telecom, manufacturingIT, software, healthcare, manufacturing
Search & Comparison IntentUnderstanding project management scope, contract rolesTechnical implementation tasks, system setup

The Implementation Manager Contract typically oversees project delivery, manages teams, and ensures client satisfaction, often working on a contractual basis. The Implementation Specialist focuses on technical setup, system configuration, and supporting implementation tasks. Both roles are essential in project execution but differ mainly in scope and responsibilities.

What are popular job titles related to Implementation Manager Contract jobs in Illinois?

For Implementation Manager Contract jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Implementation Manager Contract jobs in Illinois look for?

The top searched job categories for Implementation Manager Contract jobs in Illinois are:

What cities in Illinois are hiring for Implementation Manager Contract jobs?

Cities in Illinois with the most Implementation Manager Contract job openings:

Implementation Manager Contract jobs near you
Infographic showing various Implementation Manager Contract job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Implementation Manager

Rundoo

Chicago, IL • On-site

$82K - $111K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

About Rundoo ℹ
Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery-these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We're aiming to help them modernize so that they can continue to thrive.
Backed by leading investors including Bessemer and CRV, we've raised $18M across three rounds and are growing quickly. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry.
About the role
As an Implementation Manager at Rundoo, you will lead clients through the entire implementation process, from initial sign-up to steady state, where they are fully transitioned to general support. You will be responsible for ensuring a smooth and efficient onboarding experience, working closely with both clients and internal teams to drive successful outcomes. You'll report to Rundoo's Head of CX, Vidhan and work closely with a team of peers on the implementation team who do the same role. You'll also collaborate closely with our sales team and client success team to ensure a clean and efficient client handoff between teams. This role is ideal for someone who thrives on building lasting customer relationships and growing with a fast-paced startup.
What you'll do as an Implementation Manager at Rundoo
  • Project manage the full implementation process: Oversee the journey of getting a client live on Rundoo, from initial kickoff call post contract sign to hardware ordering and setup to managing live and async portions of training to providing day-of go live support to providing 2-3 weeks of post go live high touch support before handing off to the client success team.
  • Build strong client relationships: Develop a deep understanding of each client's unique needs and goals, offering personalized, hands-on support throughout the onboarding process to ensure a seamless experience.
  • Partner with sales development and customer success teams: Collaborate closely with both teams to ensure smooth handoffs and successful transitions, maximizing client satisfaction and long-term success.
Requirements ☑
  • Excellent communicator with a track record of building strong, consultative customer relationships
  • Experience in project management with exceptional attention to detail
  • Problem solver who can proactively address client challenges proactively and troubleshoot issues to ensure a smooth implementation process.
  • Ability to become an industry expert through working with clients, consulting with experts on our team, and independent learning
  • Valid U.S. driver's license
  • Comfortable with travel
    • At maximum: 1-2x a month, 1-3 days at a time
  • Work in our River North office in Chicago 4x/ week.
Bonus points
  • Familiarity with or experience in paint and hardware, building materials, construction supply, or related industries.
  • Comfortable adapting to a dynamic environment where priorities may shift and new challenges arise regularly.
  • Prior experience in education.
  • Experience driving change with customers adopting new workflows or systems.
Interview Process
  1. Intro Call (20 minutes, remote) - An introductory call with Shannon to learn more about each other.
  2. Round 1 (30 minutes, remote) - Resume and discovery interview with Vidhan, focusing on how you interact with clients and handle live, client-style questions.
  3. Round 2 (1 hour, remote) -
    1. Session Agenda:
      1. Meet the team - Meet with Viviana and Jason
      2. Activities
        Part 1: Simulate a sales → Implementation handoff call
        A resource document will be provided - you'll also have time to prepare and ask questions in person. The goal is to see how you develop an agenda, problem-solve live, and what types of clarifying questions you ask clients.
        Part 2: Product Training
        We'll go through a short demo of a section of Rundoo. You'll then have time to explore independently and ask questions. Then, you'll run a short training session on the section of Rundoo you reviewed.
      3. Coffee / meal with the team in Chicago
  4. Final Call (15 minutes, remote) - Conversation with our CEO, Nick.
  5. Reference check
  6. Offer
About the team
  • Jason - Former paint store manager, early client of Rundoo, now helping businesses experience the benefits of Rundoo.
  • Viviana -Former Agtech specialist who worked for an organic certifier for 8ish years and an Agtech startup for 1.5ish years.
  • Humberto - Business and Information Technology specialist with 8 years of hardware store and ERP system experience.
  • Lej - Passionate about tech and helping people; here to find problem-solvers who care about impact as much as innovation.
  • Leslie - Recent MBA grad with about 10 years in various Ops and Implementation roles at startups, always looking for my next build.

Additional Rundoo Team Members you'll be working closely with:
  1. Vidhan (Head of CX)
  2. Matt (Head of Sales)
  3. Claire (Head of Client Success)
  4. Robbie (Client Success Manager)
Compensation
  • Salary: $86,000 - $111,000 annually
  • Equity: $16,735 - $17,530 initial grant value, vesting over 4 years

Benefits
  • Full medical, dental, and vision coverage (100% of premiums for you, 50% for dependents)
  • Life insurance
  • 401k with Betterment
  • Unlimited PTO with 10 company paid holidays
  • In-office gym
  • Daily team lunches
  • Learning materials and audiobook subscriptions
About our founders
  1. Andrew (CTO): studied computer science & humanities at Stanford; worked as a software engineer and head of engineering at Apple & Anova; danced with the SF ballet (where he met his wife)!
  2. Nick (CEO): studied math & computer science at Stanford; worked as a trader at Bridgewater & Citadel and as a PM at Google & Enigma; distantly related to the founder of the Hershey company
How we've fundraised
We've raised $18m across three rounds:
  1. A $2m pre-seed led by Kent Bennett at Bessemer with participation from Plug & Play, Quiet Capital, and Sequoia.
  2. A $5m seed led by Caitlin Bolnick Rellas at CRV.
  3. An $11m series A led again by Bessemer and CRV.

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