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Implementation Associate Jobs in Apex, NC (NOW HIRING)

Associate Director, Production

Raleigh, NC

$14.50 - $18.50/hr

TITLE: Associate Director, Production WHO WE ARE Indivior is a global pharmaceutical company ... Implement engagement plans & initiatives to motivate workers towards achieving established goals.

Associate Director, Production

Raleigh, NC · On-site

$14.50 - $18.50/hr

TITLE: Associate Director, Production WHO WE ARE Indivior is a global pharmaceutical company ... Implement engagement plans & initiatives to motivate workers towards achieving established goals.

... Sales Associate Passion - Personally dedicated to being the best; conveys enthusiasm for the ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

... Sales Associate Passion - Personally dedicated to being the best; conveys enthusiasm for the ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

Senior Sales Associate Department: Quartz and Granite Distribution Location: GARNER, NC Overview ... Collaborate with the marketing team to implement promotional strategies. * Analyze market trends ...

Senior Sales Associate Department: Quartz and Granite Distribution Location: GARNER, NC Overview ... Collaborate with the marketing team to implement promotional strategies. * Analyze market trends ...

The Healthy Retail Sector Extension Associate provides expertise and facilitates Policy, Systems ... Work with County Cooperative Extension Agents to plan program implementation and modify program ...

... Sales Associate Passion - Personally dedicated to being the best; conveys enthusiasm for the ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

... Sales Associate Passion - Personally dedicated to being the best; conveys enthusiasm for the ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

Pay Range: $12-$20 per hour Key Responsibilities of a Stock Associate Passion - Personally ... Use J&M sales tools to implement and obtain sales objectives * Utilize all available resources to ...

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Implementation Associate information

See Apex, NC salary details

$33.9K

$86.1K

$145.5K

How much do implementation associate jobs pay per year?

As of Jun 12, 2026, the average yearly pay for implementation associate in Apex, NC is $86,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $112,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Associate, and why are they important?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are Implementation Associates?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges Implementation Associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Apex, NC? The most popular types of Implementation jobs in Apex, NC are:
What are popular job titles related to Implementation Associate jobs in Apex, NC? For Implementation Associate jobs in Apex, NC, the most frequently searched job titles are:
What job categories do people searching Implementation Associate jobs in Apex, NC look for? The top searched job categories for Implementation Associate jobs in Apex, NC are:
What cities near Apex, NC are hiring for Implementation Associate jobs? Cities near Apex, NC with the most Implementation Associate job openings:
Director, Associate & Patient Experience

Director, Associate & Patient Experience

MyEyeDr.

Raleigh, NC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago


MyEyeDr. rating

6.2

Company rating: 6.2 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

691st of 871 rated healthcare providers


Job description

Description
About the role
The Director of Associate & Patient Experience is responsible for developing and implementing strategies that enhance both the patient journey and the in office associate experience across the organization . This role focuses on leading a team that will drive improving patient satisfaction, engagement, and outcomes by fostering a culture of patient-centered care.
The Director will collaborate with various departments to ensure that the voice of both the patient and the field associate is integrated into all aspects of service delivery. This role will report to the VP, Internal Operations.
This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices .
You Will
  • Create and execute a comprehensive patient and field associate experience strategy that aligns with MyEyeDr.'s mission to help our patients live their best lives.
  • Develop and implement initiatives that foster strong relationships with patients, including feedback collection, surveys, and community outreach programs.
  • Drive data insights by analyzing patient satisfaction and associate engagement data to identify trends and areas for improvement, leveraging insights to inform decision-making and enhance service delivery.
  • Lead cross functional partnership with Professional Services, Marketing and other key stakeholders to ensure a consistent and high-quality patient experience at every touchpoint.
  • Design and implement training programs in partnership with Learning and Delivery for associates on delivering patient-centered care, communication best practices, and addressing patient needs effectively.
  • Champion frontline enablement by identifying opportunities to simplify workflows, improve tools, and remove friction in the in-store experience, enabling associates to focus on patient care and service .
  • Define and track key performance indicators (KPIs) to measure success as well as analyze data to identify areas for improvement and iterate constantly on your strategies
  • Establish and maintain policies and procedures that promote a positive patient experience, ensuring compliance with industry regulations and organizational standards.
  • Lead initiatives focused on continuous improvement of patient care processes and service delivery, actively seeking innovative solutions to enhance the patient journey.
  • Prepare and present reporting to senior leadership, highlighting patient experience metrics and providing actionable recommendations for improvement.
  • Contribute to a culture of collaboration by actively working across business lines, communicating knowledge, and business processes to other business units.

About You
  • Minimum of 10 years of applicable experience focused on patient experience, retail operations, and/or associate experience, with a strong emphasis on frontline environments and leadership responsibility
  • Bachelor's degree in business administration, or related field, or the equivalent combination of education and experience
  • Strong analytical and problem-solving abilities
  • Self-motivated, high-energy individual with excellent communication skills (verbal and written), strong listening abilities, and effective presentation skills
  • Proven ability to lead and motivate cross-functional teams
  • Highly skilled with patient satisfaction measurement tools and methodologies
  • Ability to propose solutions and products tailored to patients needs
  • Ability to manage multiple tasks simultaneously while maintaining high standards of quality
  • Proficient in MS Office suite (Word, PowerPoint, Excel)

Grow with Us
  • Career Development and Training Opportunities
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
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About MyEyeDr.

Sourced by ZipRecruiter

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Vienna, VA, US

Year founded

2001