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Implementation Associate Jobs in Morrisville, NC

Zvh

Associate Director, PMO

Raleigh, NC · On-site

$176 - $242/hr

Associate Directors at Baxter lead their teams in addressing diverse business needs, including ... Build and implement process improvements that enhance operational efficiency and business ...

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Baxter Healthcare

Associate Director, PMO

Raleigh, NC · On-site

$176 - $242/hr

Associate Directors at Baxter lead their teams in addressing diverse business needs, including ... Build and implement process improvements that enhance operational efficiency and business ...

Baxter

Associate Director, PMO

Raleigh, NC · On-site

$176K - $242K/yr

Associate Directors at Baxter lead their teams in addressing diverse business needs, including ... Build and implement process improvements that enhance operational efficiency and business ...

Accenture

ServiceNow Implementation Specialist

Raleigh, NC · On-site

$70K - $196K/yr

Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must ... ServiceNow Implementation Specialist Certified * ServiceNow Developer Certified * ATP Trainer ...

Hope Services, LLC

Associate Professional

Clayton, NC · On-site

$13.50 - $17.75/hr

Through ongoing support, professional development, and the implementation of proven treatment ... Currently seeking Associate Professionals for our Facilities in Smithfield & Raleigh, NC Child ...

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All JobsImplementation Associate JobsImplementation Associate Jobs in Morrisville, NC

Implementation Associate information

See Morrisville, NC salary details

$41.6K

$105.7K

$178.7K

How much do implementation associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for implementation associate in Morrisville, NC is $105,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $138,400.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What cities near Morrisville, NC are hiring for Implementation Associate jobs?

Cities near Morrisville, NC with the most Implementation Associate job openings:

Implementation Associate jobs near you
Infographic showing various Implementation Associate job openings in Morrisville, NC as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 30% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $105,675 per year, or $50.8 per hour.

National Accounts Implementation, Associate Director

Raleigh, NC • On-site

Merz North America
Medical Equipment and Supplies Manufacturing • 11 - 50 employees
Learn more about Merz North Americaexternal

Full-time

Posted 9 days ago

Job description

About Us
Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
The Associate Director, National Accounts Implementation is a customer-facing commercial implementation role responsible for driving post-sale activation, utilization, and adoption across National Account customers at the clinic level. The Associate Director partners directly with customer stakeholders, practice leadership, providers, and field sales teams to ensure enterprise agreements are successfully implemented, operationalized, and translated into measurable utilization growth, portfolio adoption, and business resultsReporting to the Director, National Accounts Strategy & Enterprise Operations, this role serves as the primary execution leader responsible for translating enterprise strategies, operating models, activation plans, clinical initiatives, utilization programs, and growth frameworks into measurable outcomes at the customer level.The Associate Director ensures that enterprise agreements, strategic initiatives, and operational programs are successfully deployed across multi-site organizations, private equity backed platforms, and strategic National Accounts. This leader acts as the bridge between strategy and execution, driving alignment across field sales, clinical education, marketing, operations, and customer stakeholders to ensure successful adoption, utilization, and long-term growth.
What You Will Do
  • National Account Implementation & Activation
    • Serve as a customer-facing leader during onboarding and activation, ensuring enterprise customers achieve rapid adoption and measurable value realization following contract execution.
    • Translate strategic account plans into executable customer-facing implementation roadmaps.
    • Develop activation plans that align stakeholders, timelines, resources, and success metrics.
    • Ensure successful onboarding of new enterprise customers, locations, acquisitions, and expansions.
    • Coordinate implementation activities across multiple internal and external stakeholders.
  • Strategy Execution & Operationalization
    • Convert enterprise strategies into operational workflows, playbooks, training plans, and field execution processes.
    • Ensure consistency between commercial commitments, implementation activities, and customer outcomes.
    • Monitor execution progress and proactively address barriers to success.
    • Drive accountability and follow-through across cross-functional teams.
  • Enterprise Program Management
    • Lead enterprise project planning, implementation governance, and execution tracking.
    • Manage implementation timelines, milestones, risks, dependencies, and stakeholder communications.
    • Establish project management disciplines for large-scale account activations and strategic initiatives.
    • Coordinate resources across Sales, Marketing, Medical Affairs, and Operations.
  • Clinical & Utilization Activation
    • Engage directly with clinic leadership and providers to drive utilization growth, clinical adoption, and execution of best practices across enterprise locations.
    • Identify utilization barriers and coordinate targeted action plans that increase treatment volume, provider engagement, and portfolio adoption.
    • Partner with Medical Affairs, and field teams to deploy training and utilization initiatives.
    • Coordinate provider onboarding, training schedules, certification programs, and adoption activities.
    • Support activation of utilization strategies designed to improve productivity, retention, and portfolio adoption.
  • Cross-Functional Leadership
    • Serve as the primary coordinator between National Accounts, Field Sales, Marketing, Medical Affairs, and Operations.
    • Ensure all internal teams are aligned around customer objectives and activation priorities.
    • Communicate implementation progress, risks, and opportunities to leadership.
  • Performance Monitoring & Continuous Improvement
    • Track implementation effectiveness and customer adoption metrics.
    • Monitor key performance indicators including: o Activation milestoneso Product adoptiono Utilization performanceo Expansion readiness
    • Identify opportunities to improve implementation processes and customer outcomes.
    • Develop best practices and standardized implementation playbooks.
  • Customer Engagement & Business Reviews
    • Support National Account Directors in implementation planning and customer engagement.
    • Participate in executive business reviews, implementation updates, and strategic planning sessions.
    • Ensure customer expectations are met throughout implementation and activation.
    • Gather customer feedback to inform future strategy and process enhancements.
  • Customer Utilization Growth & Re-Order
    • Serve as the primary customer-facing implementation partner responsible for driving post-sale adoption, utilization, and portfolio growth within National Account organizations to ensure Re-order at a Monthly/ Quarterly cadence.
    • Develop and execute clinic-level activation plans that accelerate provider adoption, patient conversion, treatment frequency, and portfolio penetration.
    • Drive customer engagement initiatives that support retention, expansion, and long-term growth across enterprise networks.

Minimum Requirements
  • Bachelor of Business Administration (B.B.A.)
  • 6-7 years Advanced degree, strong project management, organizational, and execution skills, experience leading complex cross-functional initiatives and enterprise customer implementations.

Preferred Qualifications
  • Advanced degree, strong project management, organizational, and execution skills, experience leading complex cross-functional initiatives and enterprise customer implementations.

Technical & Functional Skills
  • Excellent verbal (one-on-one and presentation) and written communication as well as interpersonal skills
  • Excellent leadership skills
  • Strong analytical and project management skills
  • Proficient with standard Microsoft Office software & comfort with a variety of digital communication tools and AV equipment
  • Strong account activation and adoption skills, converting commercial agreements into clinic-level actions
  • Strong operational execution skills, translating strategy into workflows, playbooks, trainings, repeatable processes
  • Strong process improvement mindset based on performance data and customer feedback
  • Customer engagement skills - communicating credibly with practice leadership, providers, and enterprise stakeholders
  • Commercial acumen, deep understanding how implementation activities affect revenue, retention, portfolio penetration, and account growth
  • Expectation and issue management, managing competing priorities, resolving implementation concerns, and maintaining customer confidence
  • Change management skills, supporting adoption of new products, processes, behaviors, and operating models

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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